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JeuliaReviews 6,628

3.1
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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
This company does not typically respond to reviews
Michigan
1 review
0 helpful votes
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Pretty ring
May 5, 2021

Ring is so pretty. Took longer to receive than I thought it would and I didn't receive the free gift.

Date of experience: July 9, 2017
Washington
1 review
0 helpful votes
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Not as promised
July 11, 2017

Cannot rate quality of product since I gave not received the product as promised. Paid extra to have in 2-4days. Dis noteven ship before the 4thday

Date of experience: July 9, 2017
Arizona
1 review
0 helpful votes
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Lovely ring
July 10, 2017

The ring arrived quickly and was as described. Very nice looking and I received several compliments on it already

Date of experience: July 9, 2017
Texas
1 review
0 helpful votes
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VERY Disappointing
July 11, 2017

I loved the jewelry but could not get anyone to return emails about an exchange. I got frustrated and tried to get someone regarding a return. Finally got someone on live chat and was told I would have to pay to return. It ended up costing me a total of 53.00 in shipping fees (I did 2 orders) to buy and return jewelry that did not fit and I did not keep. VERY POOR CUSTOMER SERVICE! Not worth the hassle.

Date of experience: July 9, 2017
New Jersey
1 review
1 helpful vote
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Totally Pleased
July 10, 2017

The ring is beautiful; classy & glamorous all in one. It was also shipped very quickly. I am absolutely pleased.

Date of experience: July 9, 2017
Texas
1 review
0 helpful votes
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I returned the rings per their instructions, had to start a PayPal dispute, PayPal misunderstood my claim and went in Juelia favor as Item was as described. I returned the rings, I did as I wa asked and I'm out $130.00. I intend to file a claim with the Better Business Bureau and, since they use California for returns, the State Attorney General's office. I am so sick and tired of being ripped off. I am also filing against PayPal for their role in all of this.

Date of experience: July 9, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi, Cheryl. We are sorry for the inconvenience has caused, we have offered you credit for the order. Please bear us to explain. Generally, after we receive your package, we can process the refund immediately with the tracking number and you can expect the money to be hit to your original account within 3-5 working days. But on June, 13th, you opened Paypal dispute once you shipped the package, please note that Paypal would freeze your payment temporarily so that we can't process the refund, our customer service had informed you in an email that you need to close the dispute then we can process the next step. Until July, 10th, we found that you closed the dispute so that we processed the refund and you have received the money. If there are any other problems, please do not hesitate to let us know.

California
1 review
1 helpful vote
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Great Experience
July 10, 2017

Beautiful ring, looks like a real diamond. Easy process ordering and fast shipping. Would recommend this site to any one who wants a beautiful ring at a good price.

Date of experience: July 9, 2017
South Carolina
3 reviews
1 helpful vote
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Stunning
July 10, 2017

My ring arrived quickly. It is so beautiful and fits perfectly. It actually goes well with my existing diamond wedding band. In the few days I've had it I have gotten so many compliments! I may still buy a wedding band tho. I highly recommend this site.

Date of experience: July 9, 2017
Texas
1 review
0 helpful votes
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Stunning
May 5, 2021

Got my ring & absolutely love it! I can't wait for my husband to order me more! The shine my new wedding set has is just beyond stunning! The shipping was super fast too!

Date of experience: July 9, 2017
Washington
1 review
0 helpful votes
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I love my ring. It was exactly what I wanted and It was delivered in record time. I got the shipping notification and it was delivered 2 days later. I would recommend this company.

Date of experience: July 9, 2017
California
1 review
0 helpful votes
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Beautiful
February 18, 2021

Very happy with my purchase! Love the sparkle! Only partly negative thing is that I am able to see the band through the large champagne stone, but I still wear it any chance I get!

Date of experience: July 9, 2017
Ohio
1 review
0 helpful votes
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Great experience.
May 5, 2021

The ring I ordered was just a little bigger than I wanted. However I'm going to keep it to wear on special occasions. The sizing. Was perfect

Date of experience: July 9, 2017
Georgia
2 reviews
1 helpful vote
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Comments
July 10, 2017

The merchandise was very true to the catalog. I have received several compliments on your products and recommended your company to friends.

Date of experience: July 9, 2017
Ohio
1 review
1 helpful vote
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Jeulia white topaz solitaire
July 10, 2017

Fast shipping and a beautiful ring that could easily pass for a diamond. The setting is exquisite. I would definetly order again from Jeulia in the future.

Date of experience: July 9, 2017
Washington
1 review
1 helpful vote
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Wow
July 10, 2017

The most gorgeous ring I have ever seen Clarity is incredible size the fit is perfect shipping was fast and I really really like it

Date of experience: July 9, 2017
Pennsylvania
1 review
1 helpful vote
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Very pleased with my purchase.
July 10, 2017

Beautiful ring. Fast Shipping. Will most definitely shop again. Jeulia is extremely easy to order from.

Date of experience: July 9, 2017
Oregon
1 review
1 helpful vote
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Beautiful rings
July 10, 2017

My order arrived super fast and are very pretty... I still find myself staring at them. Main stone is alittle larger than I expected but I am very happy with my rings. I advise to buy one ring size larger than you normally wear. My ring size is 5.5 but they didn't offer my rings in that size so I bought 5 3/4 and they fit perfectly.

Date of experience: July 8, 2017
Pennsylvania
1 review
0 helpful votes
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Love
February 18, 2021

Love it! I'm getting lots of compliments already. Shipped quickly! Many think it's the "real deal". But that's our little secret.

Date of experience: July 8, 2017
New York
1 review
0 helpful votes
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I absolutely love this ring.
February 18, 2021

I purchased the Rose gold wedding set. The piece is well constructed with great attention to detail. It is comfortable on your finger. The simulated diamonds really catch the light and while it is a substantial ring it isnt ostentatious. I wanted to dabble with some Rose gold pieces and at this price it was the perfect way to do it. The ring comes in a wide range of sizes. When I wear it I always get compliments. It can be engraved if you choose. I would recommend it to friends and family alike.

Date of experience: July 8, 2017
Arizona
1 review
0 helpful votes
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Very pleases
July 9, 2017

Good quality and my wife really enjoy the purchase I made since she needed a new ring and I was very happy of my decision that I made for the ring.

Date of experience: July 8, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572