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JeuliaReviews 6,628

3.1
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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
This company does not typically respond to reviews
New York
1 review
0 helpful votes
Follow Katrina M.
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I am very into unique jewelry. I am one who always has to find that piece of jewelry that no one else has. The design, sparkle and shine, pizzazz, uniqueness and attention getting ring makes me smile every time I see it. It is definitely an attention getter and conversation starter. The quality and durability have amazed me more than I can say. I love Jeulia Jewelry! I will continuously shop with them!

Date of experience: July 8, 2017
Washington
1 review
0 helpful votes
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A real BEAUTY
July 9, 2017

Seeing the picture is one thing, but opening that box is another thing... its a brilliant piece of jewelry, very beautiful, and not to mention easy on the eyes.

Date of experience: July 8, 2017
Wisconsin
1 review
0 helpful votes
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Very Satisfied
July 9, 2017

I bought the ring for my girlfriend as an engagement ring. When I presented it to her she was in tears. She thought the ring was beautiful. She has gotten. Numerous compliments on it. When I showed my coworkers a picture of the ring and asked them how much they thought I paid for it. They guessed way more than I did. I will most likely purchase the wedding rings from this site.

Date of experience: July 8, 2017
Idaho
1 review
0 helpful votes
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My Wife loved the ring
July 9, 2017

My wife loved her ring she was very happy. The ring arrived on her birthday and she wasn't expecting it. Thank you for making her Day.

Date of experience: July 8, 2017
Illinois
1 review
0 helpful votes
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I bought the wrong size and would like to have a better way to measure my correct size. I love the design but host of the other designs are too thick.

Date of experience: July 8, 2017
Texas
1 review
0 helpful votes
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When I gave it to my daughter it was to loose. I wanted an 8 1.4 instead of the 8. I was told I needed to go to a 7 3/4. I was on live chat for an hour. I was willing to buy the elephant ring for a discount and just order another one. However nothing the agent told me worked for a discount to keep that ring and buy the correct size Nothing the agent advised me helped she even offered a discount but could not help me order another ring and keep the one we had. I ended up paying 40.00 to ship the ring back to exchange it. I am not all all happy. I couldn't speak to anyone on the phone live chat didn't help either. I am not sure at this point that the fedex ring I sent will be exchanged for the new size of 7 3/4. This was a disappointing experience.

Date of experience: July 8, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi, Pamela. We are sorry for the negative experience. Per our records, you contacted us via Liva Chat on June, 8th to request the exchange. Please understand that we was duly informing you the instruction on how to exchange, you could return the ring to the address we offered and pay for the reshipping fee, but it seemed that you are not good at online shopping and didn't know the process. Then you requested to keep the ring and order a new ring, since you are a repeat customer so that our colleague gave you a big discount, however you didn't know how to use the coupon code, our representative promised you to refund you the discount money $51 after you normally placing the order. Even though we have tried our best to help you resolved the issue, we terribly feel upset that you still feel disappointed about this experience. Whatever, one of our customer service will contact you again via email to confirm which method you could accept with this order, we will try our best to meet your needs.

California
1 review
1 helpful vote
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Amazing, so beautiful!
July 9, 2017

I love my purchase, I will define buying again real soon! The ring was absolutely beautiful, looks just like he photo maybe even better

Date of experience: July 8, 2017
Washington
1 review
1 helpful vote
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Beautiful
July 9, 2017

I love it it is just what I wanted. Pink is my favorite color. I wish yal had a man wedding band to match it

Date of experience: July 8, 2017
Washington
1 review
1 helpful vote
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My 2nd ring
July 9, 2017

I had to buy a new ring. I have bought one earlier and my fiance was wearing the ring and so Stones fell out of it so I had to have it sent in to get repaired I lost the tracking number for the package and I called Julia customer service and they said that they I couldn't get my ring back until I could tell them what the tracking number was. So I had to purchase a brand new ring

Date of experience: July 8, 2017
Colorado
1 review
1 helpful vote
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Review
July 9, 2017

I ordered a ring and within a reasonable time frame, received said ring. No issues, no complaints. I am pleased with the quality for the price.

Date of experience: July 8, 2017
Tennessee
1 review
0 helpful votes
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Shipping
July 9, 2017

I was charged $20.00 for shipping and was under the impression that shipping was free. The ring was very pretty except that it looked more brassy than yellow-gold-toned.

Date of experience: July 8, 2017
Maryland
2 reviews
1 helpful vote
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Happy with purchase
July 9, 2017

Love my ring! Very pleased with quality. Great presentation also. Will purchase more in the future.

Date of experience: July 8, 2017
Ohio
1 review
1 helpful vote
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Rings larger than you think.
July 9, 2017

I really wanted to have the ring I ordered as a wedding ring substitute but it is so large that it looks fake. It's pretty but I cannot wear it that way...

Date of experience: July 8, 2017
Maine
1 review
0 helpful votes
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So far so good!
February 18, 2021

My husband and I got a couple wedding rings and we are very satisfied! I've bought many many rings of many prices and they all turn my finger green within a week of wearing it. It's been 3 days so far and no green! My husband loves his ring. The quality and detail is outstanding!

Date of experience: July 8, 2017
Ohio
1 review
1 helpful vote
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Beautiful
July 9, 2017

This ring is different and just beautiful I would tell anyone that Jeulia is a great company! They make beautiful jewelry.

Date of experience: July 8, 2017
District of Columbia
1 review
0 helpful votes
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What a waste!
July 9, 2017

Please Do not order from this company as it is like throwing your money in the trash. I have gotten better rings out of Candles! I finally caved and ordered a ring and it was laughable. No one would wear this junk. Now trying to get my money back. Yet another joke I am sure.

Date of experience: July 8, 2017
Jeulia J. — Jeulia Rep
over a year old

We are extremely sorry that the products were not to your complete satisfaction, Ellen. According to our 30 days return policy, the item with size tag can be returning for refund. However, since you do not contact our customer service for refund, one of our customer service will reach out to you soon and assist you solve the issue until you are completely satisfied. We sincerely hope that this resolves the issue and does not hamper our relationship with you. We hope you will order from us again in the future and allow us to better serve you.

Georgia
4 reviews
1 helpful vote
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Worth every penny...
July 9, 2017

I ordered these rings on a lark because I liked them so much on the FB and I am actually surprised at how beautiful they are and continue to be. I don't wear them every day, but when I do, I always get compliments. Here's the delimma... do I tell where they came from or do I just say thank you and keep my secret to myself because everyone thinks their real? I tell, everytime!

Date of experience: July 7, 2017
South Carolina
2 reviews
0 helpful votes
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Worth the wait
July 8, 2017

I received my ring before Christmas. I had to wait a while for delivery, but it was well worth the wait. The ring set is beautiful and has lots of sparkle! I will order again. Love my purchase.

Date of experience: July 7, 2017
New Hampshire
1 review
1 helpful vote
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Ring was not as described.
February 18, 2021

The description of the ring I purchased indicated that the center stone was 1.26 cts. I definitely was not 1.26 cts. I returned the ring and am waiting for my refund.

Date of experience: July 7, 2017
Illinois
1 review
1 helpful vote
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Very happy...!. Wife loves it...!
Juelia ia a very good company and shipping was fast.

Date of experience: July 7, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572