Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
I recently purchased my wedding set from Jeulia and I could not be happier! The ring is beautiful and the service I received was spectacular! I loved the original ring that I ordered but I wanted to add a second band. I chatted online with Wendy and she helped me place a custom order. With all of the discounts offered I was happy to pay the $20 for the quicker shipping and it was so worth it! I got my ring in less than a week and the jewelry box it came in was beautiful too! I was very pleasantly surprised and 10/10 will order again!
Read the description very, very closely. Picture of ring and actual ring are NOT at all the same. Picture is ENLARGED 10x. My fault, I fell on love with the picture it was exactly what I wanted.
My ring arrived with a nice little gift box, card and even a jewelry cleaning cloth. Great price and the ring looks amazing! I love it!
First time buyer I can truly say I'm impressed and I'm happy I purchased my rings! They are a work of art
Had to take off my engagement ring for repair so needed a new one for awhile. I love this Art Deco ring.
Very nice it sparkle I would buy it again the fit is comfortable and I like that it shows all different color out in the sun
Awesome item, quality all the way. Speedy shipping.
Well done and I'll be back for MORE!
Looks fabulous, fits perfectly.
My mother wore this ring for less than a week when she noticed the prongs were loose. I immediately contacted the company. They asked for a photo. I have tried to contact them six times. No response.
It's fading already and don't like that it says free shipping but you have to wait a long time for it
I love the ring I got! It is so beautiful. It is comfortable, fits great. I am obsessed with it. This is definitely my new go to place for jewelry!
I chose a beautiful wedding set from Jeulia. It was easy to order, pay and was shipped quickly. However, my eyes were too big when I ordered and the stones are a bit too big for me. I will be returning it and choosing another ring. I trust the return will be just as easy.
I love it! I didn't expect to get this from him or even think that he was able to find me a perfect ring!
My fiancée and I, decided to was time for a new ring and due to the fact we lost my old one! That's okay things happen... At first I had a hard time choosing which one I wanted exactly because they all looked so nice. When I finally chose one out and decided that was the one I wanted, I'm not going to lie... As any other person would have been skeptical, I didn't think it was going to be as nice as it was. In addition to the discounts they offer, it helped majorly! Did I mention the fact of how fast the shipping actually was? I paid the extra money for a rushed delivery because I was so excited! It took about 2 days a max EVEN WITH ENGRAVINGS! Yes! That's right, the engraving says longer but it didn't honestly take as long as we expected. An quite frankly, these pictures do not justice for the rings. It was and still is abosutley gorgeous! I would definetly reccomend this company or anyone looking to this website! I will be using them again for the different products they offer in the near future!
The ring is beautiful. It was on time and perfect.my soon to be wife couldnt be happier.it looks great on her finger and she gets so many compliments.
Easy to order, just like the picture, size accurately, received in a good timely manner... BEAUTIFUL on my hand!
Their website says they have a 30 day moneyback guarantee... not true! I was offered five dollars as a refund on a $137 range, hardly your money back guarantee. I'm warning everybody I know to stay away from this website. And I'm writing the Better Business Bureau.
Hi, Ross. We do offer 30 days return policy, however, you misunderstood the email we sent to you. Per our records, you emailed us on July 14th and requested returning, our representative tried to offer you $5 off and hoped you can consider keeping the ring, it didn't mean we only would refund you $5 after you return the ring. One of our customer service has emailed you and explained the issue a few days ago. For now, your request for refund has been approved, after we receive your return package, you can expect the refund to be completed within 3-5 working days. If there are any other problems, please do not hesitate to let us know.
I requested expidited shipping. I ordered on a Friday night and received it Tuesday morning. The ring was beautifully packaged and the free gift was surprisingly great quality. The ring looks well over $200 and I get compliments on it all the time.
2nd time ordering and still awesone. Amazing prices, great service and beautiful jewelry. The site is really easy to use and delivery was extremely fast.
I received my order very quick! I receive compliments everyday when wearing this ring. It is beautiful!
The sterling bow ring I purchased is gorgeous and seems to be well made. Beautiful design! The order was easy and delivery was fast. I would purchase Jeulia again.
From the business
Affordable luxury Jewelry for Everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Tasha. We would like to sincerely apologize for any inconvenience you may have faced with your order with us. Per our records, you sent us 6 emails on July, 17th and reported issues claiming that the prongs were loose, please note that our representatives have got back to you after 2 hours and informed you that you need to send us a picture of the ring you received. Now we are working to resolve the issue as quickly as possible and apologize for any inconvenience. If you have any questions, please don't hesitate to contact our customer service team.