Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
I have a set that was purchased from Jeulia that very closely resembles my set from Neil Lane. I have to say that it is difficult to tell the difference between my $250.00 set and my $15,000.00. I do not take off my rings at all and I work in the medical field, so I am constantly washing my hands. With that said, the set from Jeulia has not changed colors, turned my finger green, etc. I am very happy with my purchase. I am currently looking at a few sets to purchase soon.
It is a true Jewel, its delicacy. Every detail is perfect.The details of the ring was what most caught my attention, because it has a lot of delicacy and perfection. I'm super happy with him.
I was quite impressed with the delivery time, the quality of items I ordered and the atrractive packaging it came in. I even ordered another item a week later.
I am awaiting more information with regard to returning the item recently purchased. You responded that you received my intial request for return and I am to await your next response. Item number and photo requested was sent to you. It is a very tedious process to return something.
Thank you; I love the ring. I have another ring on order, though, and it would be nice if I could track it.
Great service. I received my ring in less than 3 days. My ring is more beautiful than I expected. Realistic looking and have had so many compliments. I'm extremely impressed and very greatful. I have the ring of my dreams without having to pay the expensive prices. Thank you very much!
I placed an order with Jeulia on July 6 and received it on July 10, I was so pleased that I placed another, more expensive, order On July 11 and it isn't here yet.
Great and knowledgeable Customer Service! I am glad to do business with this Company. My wedding band is beautiful.
Had I seen this ring in person I might not have purchased it. The picture looks much better Another thing I wish the rings would stay together; the ban is always turning around. It is a comfortable ring to wear.
I absolutely love my rings! They fit great and are beautiful. I will definitely order from them again.
I ordered an Interchangeable 2.0CT princess wedding set ( 3 piece ring), it is absolutely beautiful and stunning! I get a lot of compliments! I love it! I would definitely order again! Jilly
Absolutely beautiful ring so happy I got it. I would definitely purchase again. I am always looking for what is new.
I am very excited. My fiance said I could pick out my own ring and this is what I wanted. I've never been a big lover of real diamonds. These sapphires are just gorgeous. It is so beautiful and fits perfect.
The ring is even more beautiful in person. I love it and I already have another ring and necklace that I will be purchasing. The delivery is fast so I should have it by the end of the week.
Couldn't find a place to enter discount code before processing order. Eventually got live chat going with David. Unfortunately, I was told the discount code I had didn't exist even though it was posted on my FB feed. We pushed on and instead of a $60 discount, I was offered 40% off the order. That's more than I expected but was entirely grateful to get. We love the product also. Thanks
Fabulous. Very happy with my purchase. Beautiful piece and have gotten many compliments. Nice quality and fit.
It looks like a really nice ring through all the pictures on the internet, but the ring looks even better in person. Very satisfied with this purchase.
This company is atrocious. The exchange policy is a joke. We were told 4 different things with little to no clarity on HOW to get an exchange for a ring to fit properly. Every time I asked for clarity on the instructions (no one actually speak English as a first language-which is fine outside of text only customer service- so very few sentences made sense). Yet we were told we had to follow the confusing instructions to a tee or we wouldn't be able to get the exchange. Fast forward to me taking it to local jeweler to get resized because it was decided that we would rather pay more than the cost of the actual ring than deal with anymore of their "customer service". I've now gone to 5 Jewelers, and one highly accredited gem store, just to be told that there isn't a single Sapphire in the entire ring. They're all cheap cubic zirconia. On top of that, the band is set so poorly that the gems have chipped. Mind you I've never been able to put the ring on, nor has it left the box. Total scam and I've already started the process of reporting them.
Hi, Rylea. Thank you for taking the time to write this review and we are so sorry to hear how our products and services do not meet up with your expectations. Your feedback can really help. We have made the return policy changed and your request for returning have been approved. Please rest assured that our customer service will help you resolve the issue until you are completely satisfied. If you have any more questions or suggestions, please let us know.
I love it. It's a little big on my finger, but it's beautiful. This was a gift for myself and it certainly fits what I was looking for.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Joanne. We sincerely apologize for the delay in dealing with your emails. Please understand that our office is closed on the weekend, our colleagues may reply to you a bit late, but we won't neglect your requests and will try to give you the best possible service. Soon we will send you an email to solve your problem. Please kindly check your email-box.