Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
They advertised free shipping on all orders no dollar amount required.
I was going to order 2 rings. When I ordered the first one, I couldn't find any option to "continue" shopping. Just gave me the option to checkout. I didn't even look at shipping since that was their big advertisement, so I thought, ok, I'll just make a second order. After I put in all my payment info the second time it hit the order button. Again, not looking at shipping. When I printed them out, I was charged $20 for each shipment, so $40 Total. I was Pissed!
My ring is simply beautiful! It came exactly as pictured. Sizing was spot on. The delivery was fast and I loved the shipping updates. The package (gift box and bag) were a nice touch.
Very pleased
Very unhappy, it's to bulky make my finger look very weird. I really would like to return back for something less bulky. I have very thin fingers
Beautiful ring pleasantly surprised at quality... really shines. Fast service. I will be a returning customer for sure!
The ring came in I love the ring and the box of his very beautifully packaged very happy with our purchase
I'm so happy with my ring. I definitely will buy again an recommend to everyone I know. I haven't worn a Wedding band for many years. I have been married since 1982. I just so impressed with your quality jewelry
This ring is absolutely beautiful. The picture does not do it justice. 3 years ago we got my wife a wedding set from another site. It was nice but over the last 3 years the stone became worn. She found this site and fell in love with this wedding set. We ordered and it was here in less than a week. Highly recommend this site.
Very disappointed, took over a week to get resolution on an order i didn't like, wanted to return, back in forth over 1 week, send msg, they answer next day, no info, same questions asked, finally i gave in to an exchange, then they gave me address to return, which i will do, will never order from them again, thank you for listening
Beautiful rings! Fast delivery and respond to questions. I had great experience purchasing all my items from them.
I've bought a lot from online companies and this was one of the best experiences. I would highly recommend this company. Super fast delivery. The ring is so much more beautiful than expected. I'm beyond happy.
Ring beautiful service great delivery time was good free gift also loved recommended to all my friends
The ring I most recently ordered was in the goldtone. It was extremely thin metal and the setting looked cheap.Not at all like the picture. Every ring i have ordered prior to this one was in sterling silver and you couldn't tell it was zircon. They were all beautifully believable! So, I was very disappointed with this last one. Will be returning it for a refund.
Hi, Kim. We apologize for not being able to meet your expectations. We offer refund or replacement within 30 days. Please contact our customer service to get the return information, our customer representatives will provide you with assistance in this matter until you are completely satisfied. We sincerely hope that this one experience will not hamper our relationship with you and look forward to hearing from you again in the future.
Very easy and timely! No hassles or confusion. I received the ring in a timely manner. The ring was exactly as shown on the website.
I have ordered a couple of their rings, and so far I love them! They seem to be endlessly sparkly, and look like rings that are FAR more expensive! Why pay so much more when I love these, and I get wonderful compliments at a fraction of the cost!
Quick, easy, Girlfriend very happy with quality and beauty of ring, earrings and other products, I will use them again.
I just love my new engagement ring we received.
It's more beautiful in person than the photos that were provided. I will definitely recommend this site to all my friends and order again myself.
Thank you
Love the website. Beautiful views of all the products. The website is easy to navigate. My purchase arrived fast. It was BEAUTIFULY packages. My ring is really gorgeous, well made I think. Nice weight to it. Love love love it.
My ring came and it looked absolutely gorgeous and the fit was perfect. Just stunning. The quality is durable and it looks so real.
I received my elephant ring and am very pleased. It also came in a very nice box that can be used as a jewelry box. Nothing unused in this order.
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for disappointing you, Rita! I'll be sure to share this with our teams. This feedback will allow us to make improvements in the future to better our service. Please understand that you requested the refund at begin but the order won't be eligible for a refund without size tag attached. We tried our best to help you solve the issue and finally find a positive resolution, you agreed to exchange for another different ring you like. We sincerely hope you will love the new ring and this issue is resolved, we hope you will give us a chance to serve you better in the future.