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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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First class product and fast delivery! Ring was a perfect fit and the stones have a radiant sparkle to them, beautiful ring!
I purchased a 3 stone gold ring with 2 silver milgrain bands with stones. I really like the two silver bands, as they look authentic, however I was disappointed in the color of the gold on the 3 stone ring. Very fake looking, as it is a very bright, shiny yellow like you see in costume jewelry. I am glad that the silver bands are on either side of the gold ring as it helps hide it a bit.
Ring doesn't fit I can't get anyone to give me an address to send the rings back to get my money back. Would not recommend this company to anyone.
This is my second ring ordered from Jeulia and I am wowed yet again! The first was a promise ring and the second an engagement ring, It is beyond gorgeous and my fiancé loved it!
I ordered rings & they came in a nice black box that have drawers with a beautiful gift bag. U must order u will fall in love & I just can't stop looking@ my rings I more than know u would to so what are you waiting for order
I HAVE EMAILED CUSTOMER SERVICE OVER 10 TIMES A DAY FOR 2 WEEKS AND GET THE SAME FORM AUTO-REPLIES THAT GIVE ANSWERS TO QUESTIONS I DIDN'T ASK.
HORRIBLE!
The ring is very nice and they had it engraved and shiped in 2 days. Very good service. I would recommend them to anyone who wants a beautiful ring at a affordable price.
The ring is very beautiful get lots of compliments on it will for sure be buying again. I highly recommend purchasing on this site
This ring set is amazing! So beautiful and well designed! This was my dream wedding set. And it reminds me of my husband daily. Thank you Julia for making dreams possible without the high price tag.
I will be returning the ring it is not like the photo at all. It's much smaller than I expected it to be
Hi Rosalinda, I’m really sorry about the bad experience and I understand your frustration. We have an extremely rigorous quality control process but sometimes a few defective products may have been overlooked. Our goal is to provide you with the best possible shopping experience. I have noticed one of our colleagues has contacted you and we will solve your problem as soon as possible. Thanks so much for your understanding and patience!
The timeframe for delivery was exceptional. My ring was promised in 4 days time and I received it. I was blown away by the clarity, and sparkle from this set. It truly looks like a high quality diamond. My husband loved it so much that he had to put them on my hand. (The purchase date above is incorrect but I am ima me to edit it)
Couldn't have been happier with my purchase. I was pleasantly surprised that there were 1/4 and 3/4 size choice! Thanks for providing such a quality product and an affordable price.
The gold color was very dark and different than most yellow gold. Other than that it was very pretty. Why is yalls yellow so much different than most?
Hi Trudie, we are really sorry about the bad experience and I understand your frustration. We have an extremely rigorous quality control process but sometimes a few defective products may have been overlooked. Our goal is to provide you with the best possible shopping experience. I have noticed one of our colleagues has contacted you about this issue, and we will solve your problem as soon as possible. Thanks so much for your understanding and patience!
I have a couple of rings & I love them... great quality, speedy delivery & they are gorgeous! I get a lot of compliments, always. My favorites are the wedding sets. I recommend Jeulia to all my friends. Soon I will be ordering more. I am grateful to have found their site.
I ordered a new wedding set for my wife for her birthday. I couldn't be more happy with the product and the timeliness of its delivery. You have one very satisfied customer and his wife as well!
I bought a heart shaped ring; after thoroughly convincing my boyfriend our previous purchase/return had been an isolated bad experience and shouldn't be a deciding factor this time.
I absolutely loved the ring. Unfortunately After wearing it and upon returning from grocery shopping I discovered the middle stone was completely missing.
I'm at a loss of words, decided to take my losses and just grieve the loss of my ring as judging by how hard it was to return the first ring; this actually might end up being weeks in the process.
So very sad to feel there's nothing you can do after spending money and receiving jewelry that's so poorly assembled it looses its main stone. Just heartbroken
Hi Yamilet, we understand your frustration and really appreciate your patience. And I have noticed one of our colleagues has contacted you to solve this issue, and we will help you solve the problem as soon as possible. If you have any questions about your order, please feel free to contact us, thanks.
Very satisfied with the design of the Ring being that my new fiance is into elephants this was a perfect ring for her. She is very happy with the ring..
Jeulia is a wonderful company. I was very stressed about buying my boyfriend a ring. Then when I did it didn't fit. They made sending it back and replacing it with a new size very simple and easy. They are a great company rings are very nice quality. My boyfriend and I both love the ring! I would highly recommend purchasing rings from them. You will not regret it. Overall I will definitely use this company again in the future!
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Heidi– I’m so sorry about the way your issue was handled. Providing you with the best shopping experience is very important to us, so we always try our best to respond to support requests as quickly as possible. But due to the high volume of support requests we receive, sometimes we fail to properly respond to a few. We know we need to do better and hope you will give us another chance. I have noticed one of our customer service has sent you an email to solve this issue, looking forward to your quick reply.