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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Can't really give a review of the item since I still haven't received it. It would be great if my item arrived in the 1-4 business days like I paid extra for.
I love my ring. It looks better on my ring finger than in the picture. I received the item within days.
Overall I was pretty satisfied the items look bigger much bigger in the pictures than they actually are.
I would likely return/exchange this for something else. Just not as crazy about this design as I thought.
Highly detailed ring, extremely well done. Very pleased! I have had other skull rings before, and none match the originality and quality of this ring. It arrived very quickly, and the presentation was very prettily done. The two tone aspect of this ring really makes it pop on the finger, and the lab created sapphires sparkle and shine like diamonds ( and are indistinguishable from diamonds upon close inspection). I have not taken it off since my husband gave it to me, and it's been in the shower and has washed dishes and done housework. Still gleaming! Love love love this ring!
The order was shipped very quick, however, when I received my order, there was no paperwork with it. I love the style of this ring but the center stone looks more like a gumball machine ring. I have several rings with the white topaz and they do not look like gumball rings. Since there was no paperwork with this, I have no way of returning this ring. Not happy having spent that much monies on something I will not wear
Hi Ann - Thanks so much for your feedback and apologize for your unhappy experience. We carefully inspect all products before shipping, unfortunately a few defective pieces may sometimes be overlooked. But don’t worry, our goal is to make sure you have a great shopping experience. Please rest assured that our team will contact you soon via email and help you make an exchange. I believe that this issue will be resolved soon.
Very impressed with no tarnish. Definitely sterling silver. Shines and shines. Have worn it all the time: doing dishes, working, gardening, etc. Very impressed with quality of rings from Jeulia. Will buy again. Many compliments on the ring set.
At first, I was very hesitant to order from this company. I read a lot of negative reviews. However, I decided to take a chance because I fell in love with a ring from their site and it was very cheap. I am so happy I did! Because I am awkwardly sized, the company personally made a custom ring for me. The process only took about a week. I then got an email that my ring was being shipped! The ring was being shipped from China so I naturally assumed it would take a month to ship. However, my ring arrived at my door step in just THREE DAYS!
I am in love with my ring. It looks even better in person than it did on the site. I am so happy I ordered from Jeulia.
Quick delivery, stunning quality, adorable packaging... What more could a girl want? I highly recommend this company it to any and everyone!
I am beyond happy with the product I am so glad that it's as perfect as I wanted it! Shines from across the room catches everyone's eye and they always say how amazingly beautiful it is thank you for making an amazing product it's like heaven on my hand
I love love my ring set.it is very beautiful and wonderful pricing for such a gorgeous piece. Lovely staff to speak with and responds promptly to your any questions
I did everything two hours after I receive the item I asked for it to be returned you say I could not return it only exchange then you wanted more money foe shipping then you want me to pay for the item to be shipped back.
Hi Thomas - We're really sorry our products fell short of your expectations, but we are afraid there are some misconceptions about the return policy. Please check the details of the 30 days return policy from here: http://www.jeulia.com/30-day-return-policy.html, we do have the information on our website that the custom item will not be eligible for a refund, your ring size is customized size 11. And if customers don't like the item in person and request the exchange, customers will be responsible for back and forth shipping fees. Per our records, we have conversed regarding this issue via the email and you agreed to exchange for another different ring. Rest assured that our customer will help you make an exchange as soon as possible after you return the old ring. If you have any questions, please don't hesitate to tell us via email.
I absolutely love my ring and I receive many compliments. The service was great. I would definitely order from Jeulia in the future.
My product came a lot sooner than I thought it would and was very nice looking. Had many compliments.
I was very disappointed. I looked at all the pictures & thought, for the extra money, the ring would look pretty nice. It just looks cheap and much smaller than the picture implied.
Hi Diane - We're really sorry about the bad experience and I understand your frustration. But don't worry, our goal is to provide you with the best possible shopping experience. If you are not completely satisfied with your purchase, you may return it for a refund or an exchange within 30 days of receiving your order. Could you please contact our Customer Satisfaction Team so we can try to give you a satisfactory solution? Thanks so much for your understanding and patience!
I purchased this set for my Fiancé and had it shipped to her in another state, the turn around time from ordering to shipping to receiving was incredible. She loves the set and it fit perfectly. Thank You
I love my ring. It's very pretty and does not look like costume jewelry. I'm not trying to fool anyone, I just wanted an inexpensive ring with this particular setting. Worth every penny!
Its a Beautiful product. Aquamarine heart with rose gold tone. My notes. Wish there were some documents that officiated it.
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Eric - Your order has been shipped out and our customer service representative has sent you the tracking number for your order via email. Please be assured that we are doing all we can to ensure you receive your orders on time but sometimes there are just some situations that are beyond our control especially the international shipping. We are also taking steps to work on our communications with our customers to make sure that this does not happen in the future. Thank you so much!