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JeuliaReviews 6,628

3.1

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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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New York
1 review
0 helpful votes
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UH-MAZING
October 4, 2017

Got my ring for my upcomming wedding came super early the expected and its beyond beautiful im super happy i found this website

Date of experience: October 2, 2017
Canada
1 review
0 helpful votes
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Love my Ring
October 4, 2017

I ordered a ring set from Jelulia and had it within a week. It came in a beautiful box with a cleaning cloth and a gift bag included. The only surprise I got was the extra shipping charge of $23 in Canada

Date of experience: October 2, 2017
Texas
1 review
0 helpful votes
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Love my rings
October 4, 2017

A beautiful lower cost alternative to a new wedding set after losing weight and being unable to size my other ring down with out ruining it.

Date of experience: October 2, 2017
Florida
1 review
0 helpful votes
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Friendship charm
October 4, 2017

Was a bit shocked at the shipping charge - I felt they were a bit steep. I did not see them until I agreed to pay

Date of experience: October 1, 2017
New York
1 review
0 helpful votes
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Beautiful ring.
October 4, 2017

The bow ring was more than I expected. The height and sparkle on this is exceptional. I wear it alone as it needs no additional help. I get so many compliments on it. I am extremely happy with my purchase.

Date of experience: October 1, 2017
Florida
1 review
0 helpful votes
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Great company to do business with.
October 4, 2017

Fast delivery. Love the products that we purchased. Will do business with them again. I have already started sending people to their website.

Date of experience: October 1, 2017
Texas
1 review
0 helpful votes
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I get so many compliments on my ring that I have a permanent smile, even those who are surprised when I tell them it's my engagement and wedding ring(black ring, two skull on each side, with a black stone) think it is wonderfully different and even beautiful (because it is). From now on I will be doing all of my jewelry shopping from Julia.com, this here girl is one satisfied and happy girl. And very impressed with the packaging of my ring and the short amount of waiting time, and being able to track my items with no problems is always a bonus! I am one satisfied and happy customer!

Date of experience: October 1, 2017
Texas
1 review
0 helpful votes
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Best ring EVER
October 4, 2017

Best ring I have EVER received in my life! And I've been thru a lot of jewelry in my life! So much better than I thought it would look and it fits my finger perfectly! Thanks Jeulia!

Date of experience: September 30, 2017
North Dakota
3 reviews
0 helpful votes
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Poor quality, poor customer service
October 3, 2017

If you offer quarter and half sizes, then take them back as a return. Otherwise, don't offer them! Also the quality of jewelry does not match the price. Overpriced for what you get

Date of experience: September 30, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Rebecca - We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies. According to the 30 days return policy, special order items such as those with custom sizes and colors cannot be returned, but we still want to do everything possible to make sure you’re happy. We will be happy to let you exchange the products, soon our customer service will contact you soon via email and discuss this further.

Pennsylvania
1 review
0 helpful votes
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Fastest delivery
October 3, 2017

Accurate description true to fit sizing and excellent quality reasonable pricing and speedy delivery

Date of experience: September 30, 2017
Colorado
1 review
0 helpful votes
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Terrible quality terrible service
October 3, 2017

Absolutely disappointed and disgusted by your service. The stone fell out after an hour and you will not give my money back. $#*! you!

Date of experience: September 30, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Karen - We're so sorry for your bad experience with our product and customer service. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. But don’t worry, our goal is to make sure you have a great shopping experience. Soon one of our customer services will contact you via email and help you return.

Florida
1 review
0 helpful votes
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Stunning beauties just for me
October 3, 2017

Love my rings! I wear one of them everyday with my wedding band. It wears well and shins just as bright as the day I put it on my finger! Love the prices and the extra savings. Customer service is right there if you need them. Oh the packaging is amazing. I was pleasantly surprised when my rings arrived! So if you are sending as a gift it will wow and u don't have to worry about wrapping or what it comes in they did an amazing job!

Date of experience: September 30, 2017
Maryland
1 review
0 helpful votes
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Gorgeous ring
October 3, 2017

Quick delivery, nice quality jewelry that is reasonably priced. Many compliments on my ring... will definitely order from Jeulia again.

Date of experience: September 30, 2017
Washington
1 review
0 helpful votes
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Excellent
October 2, 2017

Even better than pictured. I was worried at first but when my ring arrived I was so pleased. Thank you!

Date of experience: September 30, 2017
Virginia
1 review
0 helpful votes
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I couldn't be happier
October 2, 2017

I ordered my first ring, because I work with horses and wanted something less expensive to wear every day. I wanted a simple band. It's beautiful. I wear it while riding, doing barn chores, etc., and the ring has never lost it's luster. In the past, even solid yellow gold jewelry has sometimes turned my finger green so I was hesitant to order something that wasn't gold. My wedding set is white gold. Not a problem. Recently, I ordered something else, and when it came, it was bigger than I thought, so I wanted to return it. Not a problem. Customer service was exemplary as well.

Date of experience: September 30, 2017
Delaware
2 reviews
0 helpful votes
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Chrismas Gift
October 2, 2017

Seen a gorgeous ring posted on Jeulia Jewelry on fb last year. I shared the post with hubby and hinted as an Xmas gift. To my delight on Christmas morning I opened the box to the gorgeous ring. When I placed it on my finger it just sparkled and sparkled. I wear it a lot to this day, it goes great with casual or dress up. I'm thinking of maybe asking for another this year. LOL

Date of experience: September 29, 2017
Colorado
1 review
0 helpful votes
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Beautiful product!
September 30, 2017

Easy site to Navigate. Help was available if needed. Beautiful products. Large selection. Very fast shipping.

Date of experience: September 29, 2017
Florida
1 review
3 helpful votes
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I just want to exchange the ring that doesn't connect the bands together for a ring with two bands already connected.

Date of experience: September 29, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Richard - We're sorry about the difficulty with your return. Per our records, we have conversed regarding this issue via email. Since the time gap we have discussed this issue for few days, we suggest you contact us directly via Live Chat or Facebook Message so that we can help you process the exchange ASAP. Thanks.

Indiana
1 review
0 helpful votes
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Excellent Service
September 30, 2017

Amanda was excellent! I had a custom order, and was a little confused about some of the processes, as I don't order online often. But she made the process so easy, and was very patient with my many questions. This was a very special order for me, and I am so greatful for all her help! Now, I just can't wait to see the rings! Thanks again for everything!

Date of experience: September 29, 2017
California
1 review
0 helpful votes
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Beautiful
September 30, 2017

I bought my ring & it was absolutely gorgeous. It shipped out very quickly and I had no problems.

I LOVE IT!

Date of experience: September 29, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572