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Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Got my ring for my upcomming wedding came super early the expected and its beyond beautiful im super happy i found this website
I ordered a ring set from Jelulia and had it within a week. It came in a beautiful box with a cleaning cloth and a gift bag included. The only surprise I got was the extra shipping charge of $23 in Canada
A beautiful lower cost alternative to a new wedding set after losing weight and being unable to size my other ring down with out ruining it.
Was a bit shocked at the shipping charge - I felt they were a bit steep. I did not see them until I agreed to pay
The bow ring was more than I expected. The height and sparkle on this is exceptional. I wear it alone as it needs no additional help. I get so many compliments on it. I am extremely happy with my purchase.
Fast delivery. Love the products that we purchased. Will do business with them again. I have already started sending people to their website.
I get so many compliments on my ring that I have a permanent smile, even those who are surprised when I tell them it's my engagement and wedding ring(black ring, two skull on each side, with a black stone) think it is wonderfully different and even beautiful (because it is). From now on I will be doing all of my jewelry shopping from Julia.com, this here girl is one satisfied and happy girl. And very impressed with the packaging of my ring and the short amount of waiting time, and being able to track my items with no problems is always a bonus! I am one satisfied and happy customer!
Best ring I have EVER received in my life! And I've been thru a lot of jewelry in my life! So much better than I thought it would look and it fits my finger perfectly! Thanks Jeulia!
If you offer quarter and half sizes, then take them back as a return. Otherwise, don't offer them! Also the quality of jewelry does not match the price. Overpriced for what you get
Accurate description true to fit sizing and excellent quality reasonable pricing and speedy delivery
Absolutely disappointed and disgusted by your service. The stone fell out after an hour and you will not give my money back. $#*! you!
Hi Karen - We're so sorry for your bad experience with our product and customer service. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. But don’t worry, our goal is to make sure you have a great shopping experience. Soon one of our customer services will contact you via email and help you return.
Love my rings! I wear one of them everyday with my wedding band. It wears well and shins just as bright as the day I put it on my finger! Love the prices and the extra savings. Customer service is right there if you need them. Oh the packaging is amazing. I was pleasantly surprised when my rings arrived! So if you are sending as a gift it will wow and u don't have to worry about wrapping or what it comes in they did an amazing job!
Quick delivery, nice quality jewelry that is reasonably priced. Many compliments on my ring... will definitely order from Jeulia again.
Even better than pictured. I was worried at first but when my ring arrived I was so pleased. Thank you!
I ordered my first ring, because I work with horses and wanted something less expensive to wear every day. I wanted a simple band. It's beautiful. I wear it while riding, doing barn chores, etc., and the ring has never lost it's luster. In the past, even solid yellow gold jewelry has sometimes turned my finger green so I was hesitant to order something that wasn't gold. My wedding set is white gold. Not a problem. Recently, I ordered something else, and when it came, it was bigger than I thought, so I wanted to return it. Not a problem. Customer service was exemplary as well.
Seen a gorgeous ring posted on Jeulia Jewelry on fb last year. I shared the post with hubby and hinted as an Xmas gift. To my delight on Christmas morning I opened the box to the gorgeous ring. When I placed it on my finger it just sparkled and sparkled. I wear it a lot to this day, it goes great with casual or dress up. I'm thinking of maybe asking for another this year. LOL
Easy site to Navigate. Help was available if needed. Beautiful products. Large selection. Very fast shipping.
I just want to exchange the ring that doesn't connect the bands together for a ring with two bands already connected.
Hi Richard - We're sorry about the difficulty with your return. Per our records, we have conversed regarding this issue via email. Since the time gap we have discussed this issue for few days, we suggest you contact us directly via Live Chat or Facebook Message so that we can help you process the exchange ASAP. Thanks.
Amanda was excellent! I had a custom order, and was a little confused about some of the processes, as I don't order online often. But she made the process so easy, and was very patient with my many questions. This was a very special order for me, and I am so greatful for all her help! Now, I just can't wait to see the rings! Thanks again for everything!
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Rebecca - We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies. According to the 30 days return policy, special order items such as those with custom sizes and colors cannot be returned, but we still want to do everything possible to make sure you’re happy. We will be happy to let you exchange the products, soon our customer service will contact you soon via email and discuss this further.