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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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Rings arrived on time and they're very beautiful, I can't wait to give them to my girlfriends. The cut and color are excellent they look like real diamonds.
Ring is beautiful but the size is not correct. I ordered a size 5 and it was more of a 4. Taking to have it sized and I'll know for sure but its to small.
I purchased 2 rings and 2 necklaces within 2 months and have been wearing 1 ring consistently since then. I couldn't be more pleased with my purchases. The only thing was one of the necklaces was not long enough and would not clasp around my neck. I had to purchase an extender for it to work.
The ring I received was nothing like the picture online. When I called, the day I received it, to return it. The customer service girl was so rude that I didn't like the ring that she treated me awful and told me I HAD TO PAY TO RETURN IT TO YOU and LOSE MONEY IN RETURNING IT TO YOU! Bad Customer Service! Also, this says my Purchase Date was March 29,2016. IT IS NOT! I placed my order a week ago in October 2017.
I am absolutely in love with my ring! It was so easy to order and was shipped fast. I definitely will order from Jeulia Again!
I have had my ring for a year and a half. I wear it everyday. Still sparkles just like the day I bought it.
Awesome product, i got it for my wife she adores it! It came early and was perfect. It also came with a cleaning cloth and a ring box. Im overall completely satisfied with this product. Defiantly recommended
I really happy with My ring The picture dose no Justice I will be doing business again with Jeulia
Love Love Love
Is the #2 buy and yest love my ring and l think l am still buy love you julery thanks l want to post my picture for my ring and l dont now were
I will definitely buy more jewelry from here. Everything looks awesome and received it faster than I thought
The site is fake they said they delivered my rings but they never came then the support team gave me the run around now they aren't responding to my emails.
Dear customer, please understand that your package was indeed delivered on 13th, Oct as the UPS website shows, the tracking number is 1Z1W508R0457191558, please kindly check it at ups.com. And since you claimed that you never receive it, we have contacted the shipping company to verify the package location that it may take another few days to get the investigation result. Besides, due to the weekend holiday, our customer service representative failed to properly respond to a few. But don't worry, we will reach back to you soon with the instant details.
The Sales person was not strait forward on the time it would take for delivery. The rings did not arrive until after the wedding, remember a bride only has this one special day. That said the quality is very POOR the black is already coming off. Now she is embarrassed to show her rings to people. What is the remedy for this? I suppose I will have to find something else, what a big let down.
Hi Thomas, thank you for your review. I'm very sorry to hear about your disappointment and you did not have the exceptional experience that we are always aiming to provide our customers with. Please be assured that we will do our best to resolve the issue. One of our customer representatives will get in touch with you via email so that assist you in this matter.
I LOVE this ring set. I actually purchased an extra guard and it just really sets it off. I think this would an awesome set to sell together, the 2pcs are nice but adding the extra guard really makes the set complete.
I wanted something I could wear everyday and not worry about. The look is so 100% realistic and so comfortable to wear. It looks like my original set that I received in the 70's.
My husband noticed this immediately and he never does that! Its as pretty as the picture. I will be ordering something in the future
She was very happy with it. It was exactly what she wanted. Fast delivery. She was very happy with it. It was exactly what she wanted. Fast delivery.
Very disappointed with this purchase. Looks like a $10.00 ring... I work as a costume designer and have purchased numerous pieces of costume jewelry... this was a very disappointing purchase!
Hi Lynda - We are truly saddened to have disappointed you. We have an extremely rigorous quality control process but sometimes a few defective products may have been overlooked. Our goal is to provide you with the best possible shopping experience, so we offer a 30-day return/exchange policy, if you are not completely satisfied with your purchase, you may return it for a refund or an exchange within 30 days of receiving your order. Could you please contact our Customer Satisfaction Team so we can try to give you a satisfactory solution? Thanks so much for your understanding and patience!
Great service and right on time. Excellent! I'm really happy with my purchase and service I got. Thank you
I have not gotten it yet... a little disappointed on arrival date"...
Upset upset...
Hi David, your order has been shipped on 15th, Oct via post office and our customer service representative has sent you the tracking number for your order via email. Please kindly note that since you chose Free Shipping, the shipping time is 12-25 working days, and the package was shipped to Canada, international shipping requires a longer time than delivering to the USA, now the status of your package is under customs clearance, once the item clears all regulatory processes, it will be handed over to Canada Post for delivery. Please let us know in what way we can assist you as one of our customer service representatives will get in touch with you.
Exactly as described, arrived when they said it would and in perfect condition..
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Debra, please accept our sincerest apologies for the negative experience that you had with our customer service. Your feedback is highly valued and we will take steps to improve our customer service. Rest assured our team will be in contact with you urgently to discuss your experience further and do our best to provide you with a satisfactory solution.