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Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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It is a beautiful ring and I will be purchasing more in the future. I have bought other jewelry online before and it wasn't the quality I was hoping for, so when I received my ring I was very pleased.
Trying to exchange a ring has been a complete hassle, I have been emailing for weeks with the same generic reply asking for the item I want. I provide the item number to then get the same email asking again. I feel they are trying to stall for the 30 day return policy to expire. I will never use them or reccommend them!
The pictures could not do my ring justice. It sparkles and shines. They shipped my ring the same day I placed my order. I couldn't be more pleased. You would be a fool not to buy from jeulia. Definitely a happy customer
The ring is order looked very nice online when I ordered it, but when I revived it and saw it in real life... it was fantastic! Beyond my wildest expectation. I am so happy with this purchase and am looking forward to ordering more from you. Oh yeah, the packaging is excellent and it arrived quickly. I wad most impressed.
I love my ring it is beautiful. I wear it all the time. I got a ring because my wedding ring didnt fit. So I got another one to it can fit my fing
Bad experience! I did not the ring in person. Left message on live chat and they never responded.
Hi Jane, I’m so sorry about the way your issue was handled. Providing you with the best shopping experience is very important to us, so we always try our best to respond to support requests as quickly as possible. But due to the high volume of support requests we receive, sometimes we fail to properly respond to a few. We know we need to do better and hope you will give us another chance. Please note that one of our customer representatives have emailed you to provide you with assistance in this matter, could you please send a reply? Thank you.
The ring looks very fake and hurts my finger. I am very Disappointed. The ring looks nothing like the video. I would have returned it if I could have. I feel it was a waste of money.
Hi Rebecca, we are truly saddened to have disappointed you. But don’t worry, our goal is to make sure you have a great shopping experience, which is why we offer a 30-day return/exchange policy. If you are not completely satisfied with your purchase, you may return it for a refund or an exchange within 30 days of receiving your order. One of our customer representatives will email you to provide you with assistance in this matter until you are completely satisfied. We hope to do more business with you in the near future.
I love Jeulia rings, excellent quality, fast delivery, and exceptional price. Thank you for bringing beautiful jewelry at an affordable cost to the world! Keep up the great work.
I would certainly purchase again. The quality was suprisingly good. The ring that I purchased has received positive feedback from the recipient and others.
$#*! company. Very unreliable. Never received anything. Do not trust these people. Use PayPal so you can get your money back
Hi Michael, we are very sorry for the bad experience. After checking with the shipping company, the record shows your order was delivered on 23rd, Oct and left at Porch. Since you don't receive the package, we have contacted the shipping company to verify the package location, and now we are waiting for the result. If they confirm the loss of the package, please don't worry, we will take full responsibility for this error and promise to offer you a satisfactory solution. Anyway, we sincerely apologize for this inconvenience has caused, we are always trying our best to get orders delivered on time but some things are just out of our control due to the shipping company. Thank you for your patience and understanding.
I highly recommend Jeulia jewelry. I received my order so quickly, and absolutely love the rings. They are beautiful and the fit is excellent.
I waited till the last minute to order my wife's anniversary ring, but I still received it the day it was promised. My wife loved the ring & said it was prettier than the pic she saw online. Thank you for everything!
Love my rings. They look so real. I get a lot of compliments on my rings they sparkle so much and very easy to clean. I will order more when I can
I would recommend jeulia to anyone looking for a inexpensive ring for your significant other. The ring came within 3 days of ordering. Everyone that sees it loves it.
Exquisite pieces will definitely recommend to others
Fit well would never know love
Best I have ever purchased
My experience with Jeulia was excellent. The quality and clarity of the ring far exceeded my expectations and my fiancée is super happy and proud to wear such beautiful ring. Shipping was also super fast, three days! I will definitely order more jewelry in the future. I would strongly recommend Jeulia to anyone. Thank you for a great experience!
Okay, beautifully made, details clear, names clear & super shiny! Loved loved my 1st purchase and im sure they'll be more. Boxed beautifully as well.
From the business
Affordable luxury Jewelry for Everyone.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dawn, we're terribly sorry that you had the bad experience with our customer service, your feedback is very important that allows us to make improvements in the future to give better service to our customer! We understand that we have let you down on this occasion and apologize for this. Please rest assured our customer satisfaction team will be in contact with you urgently to discuss your experience further. Thank you.