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Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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I love the design of the ring. It's perfect. The ordering process was smooth and easy. Surprisingly fast delivery considering it came from another country. I would definitely order again from you all. Money well spent.
Received my Jeulia round cut white sapphire engagement ring to replace existing ring and it is absolutely stunning. So pretty and sparkles beautifully. Arrived sooner than expected and beautifully packaged. I love it so much I have just ordered the Jeulia diagonal round cut white sapphire wedding band to go with it. I can't wait to wear them together. Thank you Jeulia for putting back some sparkle. First class company and will definately order again in the future
Horrible! I am completely dissatisfied with the product and will never refer anyone to them again. The item came without a ring tag and therefore they would not allow me to return it for a better quality product. They got a big zero for me
The detail in the rings is so over-exaggerated that it looks notying like the picture. Stones were small slivers compared to what was pictured on the website, as well as, the brilliance of the stones did not compare to the video!
Very disappointed! I will be returning both rings that were ordered.
It turns out I do not like the rings that much and because they are not whole size rings, they are considered custom sized. The hassle of returning the rings, paying for the shipping back, ordering new rings and paying for that shipping is not good at all. Take your chances but if your finger is not a whole size and you dont want to go through this, I do not recommend trying these rings.
Im still waiting to receive my package after paying express delivery. I would really appreciate a call back from this company
Hi Tracy - We are sorry for the inconvenience has caused. After checking with the shipping company, the record shows your order was shipped out on 22nd Nov and was delivered on 24th Nov, our colleague has sent you the delivery proof via email. If you do not have the package, could you please check with family members or neighbors to see if they might have your package? Maybe also check your yard or side door because the delivery man might have left it somewhere out of sight. More often than not, you'll be able to find the package this way. If you still cannot locate your package after checking, please call us at 1-888-219-8158 or contact us via email, we promise to offer you a satisfactory solution.
I bought a ring off julia's jewelry and it was just beautiful i've gotten a lot of compliments on the set thank you sandy
Easy order. Fast service. And a beautiful ring. The ring was a gift and my daughter loved it too. Would order again. I was very happy my overall experience.
I have bought quite a few items the past couple of years. Everything is absolutely amazing I do not have one complaint at all. Three rings that I have purchased are a few years old now and I still have men and women both reaching out for my hand to look at them closer. They still look brand new and they still getting everybody's attention. Giving this company of 5-star review is still an understatement
I love your jewelry. It is pretty and well priced. Looks real. Love the convenience of shopping on line and know Jeulia are honest
I got my ring within two days of ordering. It's stunning. I've gotten multiple compliments on it. Two in a row at work just today. Its beautiful and i totally love it.
The ring is pretty, but it looks fake. For 117.00 for a Sterling silver ring I really expected more for my money... I paid less for a real gold cz ring at Wal-Mart
Hi Andrea - We are extremely sorry that the product was not to your complete satisfaction. You have actually provided us with a very valuable feedback so that we can correct and improve the quality of our products. Please don’t worry, our goal is to make sure you have a great shopping experience. One of our customer representatives will email you to provide you with assistance in this matter until you are completely satisfied. We hope to do more business with you in the near future.
I received my ring very quickly I was so excited then I opened up my package and was so disappointed I fell in love with this ring while shopping for it it looked nothing like what I saw online on the website and the virtual display the Centerstone has absolutely no Sparkle it's a marquee shape Stone the Center Stone is so cloudy the rest of the settings Sparkles well they say this is a white sapphire I have Krystal's that look more real than this Stone does just very disappointed if I had to compare it to a CZ the CZ'S would win out as far as believability the star of the Ring being the Centerstone at least a CZ Sparkles and has fire to it this stone is so cloudy a very big disappointment
Hi Diane - We're so sorry to make you disappointed with our product. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. But don’t worry, our goal is to make sure you have a great shopping experience. Rest assured that one of our customer representatives will email you to provide you with assistance in this matter until you are completely satisfied. We hope to do more business with you in the near future.
I have big fingers so like wide rings. Most times order from different places rings that are pretty and look wide but when they come are thin and cheap looking. Nothing like their pic. Nothing but good things about me purchase!
My first experience buying with Jeulia, was just easy, fast and super exciting. I love my ring. I order it a. 25 bigger than my size. It fits perfect.
Beautiful rings great quality shiny and sparkling with timely delivery. Everyone compliments me on my rings
I just love my ring, good, fast services. Im a jewelry maniac and love it when they bling. This ring is on my finger and is there till death do us part lol
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Crystal - I’m sorry for your bad experience with our product. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. But don’t worry, our goal is to make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team so that we may help you resolve this issue.