On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jeulia Reviews Summary
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
We monitor reviews for authenticity
Exquisite, regal, very very classy jewelry! I saw it and I knew my fiancé had to have it! I chose the jewelry because it was so elegant and beautiful. Thats what caught my eye and I could see it on her fingers. That being said, i feel it caught my eye which is why I said it chose me first...
Would not order any thing else from that website disappointed looks good quality not wedding band didnt fit engagement ring
I bought a ring 2 yrs ago, just as beautiful as it was the day I received it. I do dishes shower and work with my ring on. For the price and craftsmanship in this ring it's well worth the money.
The ring was not engraved and I paid to have it engraved, will not be purchasing again! It is to bad because it is a beautiful ring
Hi Ken - Thanks for your feedback and I’m sorry for the trouble this may have caused. Please know that such situation like yours is not typical of our company. We would greatly appreciate the opportunity to discuss this further with you and make things right. Someone from our Customer Satisfaction Team has reached out to you, please kindly check your email box and send us a reply along with the picture showing the inside of the ring, we will work quickly to resolve this issue once we get the picture. Thank you.
Just what I ordered. Except it wasn't engraved with what I wanted. Juanita my love wasn't engraved on the ring but she loved it anyway.
I bought my wedding ring set as mine is in the job being worked on. I felt naked and decided to try an alternative. I got the rings fast and they came so beautifully boxed. I have been wearing these for a few days and honestly cant tell the difference between my actual diamond anniversary ring and the wedding set I got from this company. I do not usually do any kind of product reviews and this IS a rare that I am doing so. You will not be disappointed and the rings are beautifully designed and are very affordable!
Really fast service. I am happy with, but overjoyed with the ring I purchased. I expected more sparkle
Call to complain of an orders that i have not received but it stated that it was deliver. Customer service did very poorly to help me with the problem that i have encounter with them
Hi Claudette - We're really sorry about the bad experience and I understand your frustration. After checking with the shipping company, the record indeed shows your order was delivered on 27th Nov, and our colleague has sent you the delivery proof. If you do not have the package, could you please check with family members or neighbors to see if they might have your package? Maybe also check your yard or side door because the delivery man might have left it somewhere out of sight. If you still cannot locate your package after checking, please let us know, we will contact the shipping company to verify the location of your package. Someone from our Customer Satisfaction Team will contact you soon and continue to follow up, we promise to offer you a satisfactory solution. Thanks for your patience and understanding.
I've been stalking the Facebook page for months... Gawking over all the beautiful rings... There are so many beautiful rings to choose from but I finally decided on the pear shaped champagne and diamond wedding set. And I'm in Awe of how exquisite it is... I'm so glad I decided to go this route and get the LOOK I wanted instead of settling for something smaller because it's all I could afford... I'm beyond satisfied with my purchase and I will definitely be back for other sets that I have been eyeing.
Very small, not like photo. Expected it to be more showy. Too little for my hand. Don't look nice with my solitaire diamond.
We're sorry that your experience has been disappointing, Irene. Our goal is to make sure you have a great shopping experience, so we offer 30 days return policy, if you are not completely satisfied with your purchase, you may return it for refund or exchange. Soon our Customer Satisfaction Team will contact you via email, and we will do our best to provide you with a satisfactory solution.
The ring I bought sparkles like a real diamond! Looks so pretty on Ive received many compliments. Even the box it arrived in was pretty!
Disappointed wish i could get my money back to go towards a better quality ring or a new one maybe i got a bad ring im not sure just sucks.
Hi Kaitlyn - We are really sorry for your bad experience with our product. We carefully inspect all products before shipping, unfortunately, a few defective pieces may sometimes be overlooked. But don’t worry, our goal is to make sure you have a great shopping experience. Rest assured that our Customer Satisfaction Team will reach out to you soon so that we can help you resolve this issue.
I will purchased from this great company again in the future. My ring is GORGEOUS. My ring came very quickly and i had great success with easy ordering online.
Beautiful rings at a great price. I purchased two rings and I love them and plan on getting more/ did not think they would be so beautiful and reasonably priced.
It's appearance is nothing like seen online, I wouldn't advise others to purchase this product nor will I be purchasing from you in the future.
Hi Tanyce - We're sorry that your experience has been disappointing. Our goal is to make sure you have a great shopping experience, so we offer 30 days return policy, if you are not completely satisfied with your purchase, you may return it for refund or exchange. Soon our Customer Satisfaction Team will contact you via email, and we will do our best to provide you with a satisfactory solution.
We Will be ordering from Jeulia Jewelry again. My ring is beautiful and just as pretty as shown in the picture online. Thank you Jeulia Jewelry
I ordered a ring, it's so beautiful, wear it everyday! The delivery was fast! The gift box it came in was worth the extra (didn't expect how nice it was) I will recommend to others!
I love my sunflower ring. It fits perfect, the price was right and it arrived before my birthday. Very pleased
From the business
Affordable luxury Jewelry for Everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pamela - We are really sorry about the bad experience and I understand your frustration. We have an extremely rigorous quality control process but sometimes a few defective products may have been overlooked. Our goal is to provide you with the best possible shopping experience. Soon our colleague will contact you via email so that we can try to give you a satisfactory solution. Thanks so much for your understanding and patience!