On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
We monitor reviews for authenticity
From start to finish process went smoothly. All promised discounts were given. Although I expected the rings to deteroriate over time it is a year later (there abouts) and they still look as beautiful as the day they arrived. Very Happy with my purchases.
Shipping was fast and the ring is very beautiful. Very happy with my experience. Website is easy to navigate. The prices are reasonable. I have two rings from Jeulia and am very happy with both rings.
I ordered a gift for my wife and it came in the alotted time you said it would. But, I dont like Paypal!
I had no issues with making tge order and it arrived sooner than was expected. I am very pleased with the overall experience.
Love this ring its beautiful, just what i hoped it would be the stones are brilliant and the ring its self is sturdy. Have gotten alot of compliments on it so far. Would recomend to eveyone
I love my engagement ring. Beautiful detail on the skulls. Your jewelry is very gorgeous. You guys made me the happiest engaged girl! Thank you
I just want to say how happy I am with my ring purchase... first of all the ring is absolutely STUNNING and it arrived so fast even though I opted for the free shipping it arrived in only a matter of days... I love the ring so much I ordered a couple more and one of my coworkers is planning to place an order as well... Thanks Jeulia for a great experience!
Beautiful product, especially for the price. Can't wait to wear it out and see what people say. Got here very quickly!
Impossible to contact you. Shame on your customer service. Not an operational number. Never should have ordered
I received my rings and there a seven and a half and I saw that you don't take Returns on half sizes and to me that's not right so I don't think I'll be buying anything from you unless I can return the half size rings that I can't wear
Was exactly as described and just as beautiful. Would definitely order from again. Prompt shipping.
This is year 2 that I have purchased my wife's Christmas present from Jeulia. They have quality craftsmanship along with beautiful designs. Fast shipping and reasonable pricing; I will purchase again!
5+ Stars. My ring is beautiful! The shipping was fast. Very pleased! Thank you! #amazingring! Will do business again.
Ive ordered two beautiful rings from jeulias and I must say they are true to their word! I've had all positive experiences and I will be a returning customer.
Thank you Jeulias!
This ring is so beautiful and looks great I would buy it again if needed to it looks real but I want be telling my friends that it's not
I've bought 2 rings from Jeulia and I have no complaints! The rings are beautiful and I wear one as my wedding ring every day. I'm a nurse and I constantly wash my hands and my ring gets banged around a lot. I've worn mine every day for over a year and have never lost a stone. The metal doesn't tarnish or turn my finger green. I have some scratches on my ring (because I'm rough on it) but that's to be expected with Sterling silver, imo. Their rings are fantastic for a reasonable cost; I love them!
My wife loves the ring. We ordered it on Thanksgiving Day and received it the following Monday. We were very surprised of the quick delivery and extremely happy. She has gotten many compliments on the ring.
Definitely would buy from them again.
Thank you Julia for a great purchace, the ring I bought was perfect, shipping was quick and my wife is going to love it for Christmas. This has been one of the best purchases I have made this year.
The ring I purchased is absolutely beautiful. I have issues with rings turning my fingers green and I have not experienced that with this ring.
My wedding rings were stolen several years ago. I found Jeulia and for a fraction of the cost, I have several sets that far outshine the original. I get compliments everywhere I go, and, lately I've had ladies say "Oh my goodness, don't you love them?"
I can truly say I do.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Dianne - We apologize for getting disconnected on the phone. Providing you with the best shopping experience is very important to us, so we always try our best to respond to support requests as quickly as possible. But due to the high volume of support requests we receive during this holiday season, sometimes we fail to properly respond to a few. We know we need to do better and hope you will give us another chance. Rest assured that our customer service representative will call you back soon and give you a satisfactory solution. Thanks so much for your understanding and patience!