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Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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This is the second time I have ordered from Julia. I will order in the future. The prices are great. The shipping time is fast. The overall experience is great.
I love my wedding rings set! I've been getting so many compliments on them! This set replaced my 25 year anniversary set since I lost them on vacation!
I order a ring to act as replacement wedding ring that was lost. It was very fast shipping. I am very happy with the product I received it looks very real.
Extravagant and beautiful rings... fast delivery and engraved well worth the price! I was skeptical about the quality of the ring for the price but when I receive them my job dropped they are just as beautiful as the picture. I will order more!
I am so happy and so impressed with this ring! It is so beautiful! I honestly have never been more in love with a ring. I really look forward to buying a bunch more items from them! I am a complete jewelry freak I love jewelry and have bought a lot of different items from various places but I'll be shopping here from now on!
I get a lot of compliments on the ring. The fit was perfect. Very pleased so far, would purchase another ring again.
In almost a year after the purchase the ring has not dulled, cracked, no stones are missing, it is still shiny and beautiful. If I had to say one bad thing is that the ring has 'stretched' and no longer fits as firmly as it did before. It's not falling off however at times it slips to either side of my finger and I have to keep adjusting it. My advice would be to buy it a size smaller. That should help.
Fast shipping beautiful jewelry will buy more. Verry nice jewelry for the price. Think this is my second order
I have had my beautiful ring since last February. It still sparks and shines like brand new. I wear it every day. I get so many compliments. Truely a quality piece of jewelry. I am and will continue to be a customer for life.
Awesome company and very professional. I had to exchange my ring and they exchange it with no problem. Super fast!
Loved my first ring. The second came in looking and feeling very cheap. Wanted to return. Can't as I took off the label. Label was so big that I couldn't try it on with label attached
The rings are beautiful but I ordered my normal size and they are too small... and of course I was too excited to read all the papers first I took off the size sticker so now I can't return them
Hi Michelle - Thanks for sharing your experience with us. We’re so happy you like the product but really sorry it doesn’t fit. We want you to have a great shopping experience, so please submit a support request to our Customer Satisfaction Team so that we may help you exchange your item. Thank you for your support and we look forward to hearing from you soon.
I have purchased a few rings threw jeulia,, and I am proud to wear them on my fingers,, I was even able to use the solitaire ring I purchased as a fill in for my diamond insert I lost, not only did it look spectacular, you could not tell my real diamond from the lab created,,, and the compliments I received we're amazing,,, I plan to buy many many more rings from jeulia,,, just beautiful, thank you jeulia,,,,,, Tracey Simonson
My ring is so beautiful and sparkling, I am so proud to wear this ring and get plenty of comments on it and no one questions the authenticity. Love it
I received this ring, It is absolutely beautiful and actually fits. I wear a size 4 ring which is very hard to find, but this fits perfectly.
I ordered a ring which looked gorgeous which is why I purchased it. In person, it did not look anything like it. I did not want to order something again and go through the same thing which is all they offered because my ring size is a half size and their policy is half sizes are special order and cannot be returned. So now I have to keep it or order something else and possibly be out more money. Not a happy customer.
Hi Angie - Thanks for taking time to share your experience. We are truly sorry that our products fell short of your expectation. We want our customers to have a great shopping experience, while we cannot accept the return of product in special size, we still want to do everything possible to make sure you’re happy. Soon our Customer Satisfaction Team will get in touch with you via email and try to give you a satisfactory solution.
I have recently made my second purchase. Took just over a week to come. The rings are stunning. Already have my eye on my third purchase!
Very easy to get through the website and the jewelry is beautiful! Very happy with my orders. I will be recommending this website to all my friends.
Everything went smoothly from the ordering process through delivery. The rings arrived in a much bigger box that I expected, but it was a nice way to package the items and ensure the package was not easy to loose. I hope my wife is happy with the rings when she gets them on her birthday.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
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Hi Bella - Thank you for taking the time to write this review on your recent purchase, we certainly appreciate your critique as your feedback allows us to focus on what needs improving. Please don’t worry, our goal is to make sure you have a great shopping experience. Our Customer Satisfaction Team will get in touch with you soon and we will do our best to provide you with a satisfactory solution.