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Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.
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One piece turned into two more on my second order. Beautiful pieces, perfect sizes! I know I'll order many more times.
Received my ring in mail quickly. Its beautiful. It fit perfectly. Only downside was the marquis stone got dull quickly.
I bought two rings from Jeulia and I was expecting them to be much less than perfect. When I received the rings, they were packaged in a nice box and they each had their own ring box and bag, plus gift boxes. The rings looked amazing. I was incredibly shocked at the quality of these rings. I would absolutely order from Jeulia again.
The ring was not nearly as beautiful as the picture and the company refused to take it as a return because the half size is "custom." They suggested an exchange but I would be responsible for shipping for another ring of inferior quality. DON'T BUY!
Cheap look, will not allow a return, even though they have a 30-day money back guarantee. Never again! Buyer beware!
I had no problems ordering or receiving my ring. It was delivered way before the date they said so I couldnt be happier. The ring is more beautiful than I could have imagine. Only wished the ring in the middle was pernamently attached to the other one. I was very pleased with Jeulia in every way. Thank you.
I like my ring. Its pretty! Came in a timely manner. They want 100 characters in this review and I dont have a clue what else to add. So I hope this is good enough.
Bought a ring for myself because why not and I love it! I'm so glad they make rings my size (5.5) because not many places make them unless you want to get it resized for more money after you pay for it. I'm in love with it. Quality is great and the gems tested as diamonds when put to the test (yes I did test it out of curiosity) it's all silver and I love it! Would buy again
I saw a video on FB and ordered it. I actually was suprised that it looked like what I viewed, when I saw it in person. I am impressed with the company's work!
I just got my engage ring and I love it, the size and everything else was just amazing thanks jeulia that is beautiful work that you did
Best ring ever purchased. I still get many compliments on itvthree years later. Hasnt tarnished. Still gorgeous. Will be buying more! Love my marquis cut!
Very pleased with product and customer service. Shipped on time and arrived 2 days prior to the promised date. Will definitely order from them. Again.
This ring is so much prettier than the picture! I will definitely purchase another ring from Jeulia!
Very prompt shipping. Jewelry was very nice. Very good experience. Would recommend to others.!
Shipping was a great turn around. The product is amazing, size is great also. Look forward to ordering more jewelry
My girl friend loved the ring I bought for her and it's a great piece and the shipping was super fast
This is the first time I have purchased from this site. Would definitely recommend to friends and family and would purchase from them again myself.
I returned a ring for repair. I received an entirely new ring back, not the one I sent in for repair. The new ring is much smaller than the ring I sent in for replacement. The new ring does not match up to the matching band. I will be returning the entire set and will not be purchasing a new one.
Hi Shelly - We’re truly sorry you’ve had a poor experience with our product. Sometimes a few wrong items may be overlooked, such situation like yours is not typical with our company. We will do everything we can to resolve this issue and make sure you have a great shopping experience. Rest assured that someone from our Customer Satisfaction Team will contact you soon to try and resolve this issue until you are completely satisfied. We hope to do more business with you in the near future.
The gems in the ring shown in the picture we're much larger than the actual ring. You can hardly see the gems. Can't tell you how excited I was when I received the package. So disappointed when I opened it up.
Answer: This site is all scam. Don't order anything from here.
Answer: My wife received in a week, sent back within 24 hours. Their customer service should you choose to call them is unreal either their is no answer or you get someone with English skills like an infant. You can email them as well expect English translated the same way and single word or short one line answers that don't answer your question. When I emailed I got simple answers like" we real sorry you understand" we no able to refund you understand, thank you etc. you wasted your money sorry to say I went thru PayPal to get my 10 bucks.
Answer: Their photography is really good. The product looks awesome in pictures on their site. Way better than what you actually end up receiving. Of course we should know better than to expect high quality for such low prices so again, the old adage remains true. You get what you pay for.
Answer: The California address and contact information appears to be a "front" to make them sound like a legitimate company, but those who have gotten shipping confirmation show they are in fact shipping from China. My husband had money taken out of his account as soon as he purchased something, and thought it was being shipped from California to New Mexico but when he tries to check the status he gets a message that the "order could not be found". Buyer beware!
Answer: I've had mine for about a month. It was rose gold. Almost all of the coloring has worn off and the metal is so soft, it's really banged up and has tons of scratches all over it. When you get the package, they have value listed as $20.00. It's so beyond junk.
Answer: Need to contact the Better Business Bureau and others need to do same and get this place shut down
Answer: DONOT order anything from this company at all
Answer: Im not sure what you are looking for, but there is no gold in their rings, and the stones are inexpensive man-made materials (which, despite their gorgeous photos, have very little sparkle). You can get better quality costume jewelry at almost any regular store for a better price! Besides, if you try to return something, you will NEVER get a refund and will never even get anyone to answer their phone.
Answer: The rhodium plating on your ring should definitely last longer than a year. Although having said that, if the base colour of the silver has a really black colour to it, then you might start to see the silver colour coming through at the base of the ring, before the end of the first year. Normally you should expect the plating to last 2-3 years.
Answer: It took a bit to get mine after my husband kept emailing them till they finally replied. Ordered the skull engagement ring and I must say it was worth the wait it is beautiful. Only down side is it's supposed to be rhodium plated which is supposed to help it with not getting scratches but I bump the bottom of it and it's starting to come off already which is definitely a disappointment. Now you can see the silver peeking through):
Affordable luxury Jewelry for Everyone.
Hi Jessie - We are truly sorry for disappointing you. I'll be sure to share this with our teams. This feedback will allow us to make improvements in the future to better our service. Soon our customer service will email you to solve your problem till you completely satisfied. Please don’t hesitate to contact us if you need further assistance.