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JeuliaReviews 6,628

3.1

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Jeulia Reviews Summary

Jeulia has a rating of 3.1 stars from 6,628 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jeulia most frequently mention beautiful ring, many compliments and great quality. Jeulia ranks 4th among Custom Jewelry sites.

service
289
value
274
shipping
287
returns
178
quality
268
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Georgia
1 review
0 helpful votes
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Brilliant. Very pleased!
December 16, 2017

One piece turned into two more on my second order. Beautiful pieces, perfect sizes! I know I'll order many more times.

Date of experience: December 13, 2017
Washington
1 review
0 helpful votes
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Love my ring!
December 16, 2017

Received my ring in mail quickly. Its beautiful. It fit perfectly. Only downside was the marquis stone got dull quickly.

Date of experience: December 13, 2017
Virginia
1 review
0 helpful votes
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Shocked
December 16, 2017

I bought two rings from Jeulia and I was expecting them to be much less than perfect. When I received the rings, they were packaged in a nice box and they each had their own ring box and bag, plus gift boxes. The rings looked amazing. I was incredibly shocked at the quality of these rings. I would absolutely order from Jeulia again.

Date of experience: December 13, 2017
Ohio
1 review
0 helpful votes
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Disappointed
December 16, 2017

The ring was not nearly as beautiful as the picture and the company refused to take it as a return because the half size is "custom." They suggested an exchange but I would be responsible for shipping for another ring of inferior quality. DON'T BUY!

Date of experience: December 13, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Jessie - We are truly sorry for disappointing you. I'll be sure to share this with our teams. This feedback will allow us to make improvements in the future to better our service. Soon our customer service will email you to solve your problem till you completely satisfied. Please don’t hesitate to contact us if you need further assistance.

Ohio
1 review
0 helpful votes
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Do not order from this company!
February 18, 2021

Cheap look, will not allow a return, even though they have a 30-day money back guarantee. Never again! Buyer beware!

Date of experience: December 13, 2017
Canada
1 review
0 helpful votes
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Diamond
December 16, 2017

I had no problems ordering or receiving my ring. It was delivered way before the date they said so I couldnt be happier. The ring is more beautiful than I could have imagine. Only wished the ring in the middle was pernamently attached to the other one. I was very pleased with Jeulia in every way. Thank you.

Date of experience: December 13, 2017
Florida
1 review
0 helpful votes
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Everything went fine.
December 16, 2017

I like my ring. Its pretty! Came in a timely manner. They want 100 characters in this review and I dont have a clue what else to add. So I hope this is good enough.

Date of experience: December 13, 2017
New York
1 review
0 helpful votes
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Ecxellent
December 16, 2017

Love this ring, it was exactly as described and shipped very fast. I cant wait for my girlfriend to open it on Christmas.

Date of experience: December 13, 2017
Pennsylvania
1 review
0 helpful votes
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In love
December 15, 2017

Bought a ring for myself because why not and I love it! I'm so glad they make rings my size (5.5) because not many places make them unless you want to get it resized for more money after you pay for it. I'm in love with it. Quality is great and the gems tested as diamonds when put to the test (yes I did test it out of curiosity) it's all silver and I love it! Would buy again

Date of experience: December 12, 2017
Oklahoma
1 review
0 helpful votes
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I saw a video on FB and ordered it. I actually was suprised that it looked like what I viewed, when I saw it in person. I am impressed with the company's work!

Date of experience: December 12, 2017
Minnesota
1 review
0 helpful votes
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I just got my engage ring and I love it, the size and everything else was just amazing thanks jeulia that is beautiful work that you did

Date of experience: December 12, 2017
Minnesota
1 review
0 helpful votes
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Stunning
December 15, 2017

Best ring ever purchased. I still get many compliments on itvthree years later. Hasnt tarnished. Still gorgeous. Will be buying more! Love my marquis cut!

Date of experience: December 12, 2017
South Carolina
1 review
0 helpful votes
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Excellent product
December 15, 2017

Very pleased with product and customer service. Shipped on time and arrived 2 days prior to the promised date. Will definitely order from them. Again.

Date of experience: December 12, 2017
Georgia
1 review
0 helpful votes
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This ring is so much prettier than the picture! I will definitely purchase another ring from Jeulia!

Date of experience: December 12, 2017
Oklahoma
1 review
0 helpful votes
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Great
December 15, 2017

Very prompt shipping. Jewelry was very nice. Very good experience. Would recommend to others.!

Date of experience: December 12, 2017
West Virginia
1 review
0 helpful votes
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Love the product
May 5, 2021

Shipping was a great turn around. The product is amazing, size is great also. Look forward to ordering more jewelry

Date of experience: December 12, 2017
Louisiana
1 review
0 helpful votes
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My girl friend loved the ring I bought for her and it's a great piece and the shipping was super fast

Date of experience: December 12, 2017
Florida
1 review
0 helpful votes
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Absolutely gorgeous
May 5, 2021

This is the first time I have purchased from this site. Would definitely recommend to friends and family and would purchase from them again myself.

Date of experience: December 12, 2017
California
2 reviews
0 helpful votes
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Very Poor
December 15, 2017

I returned a ring for repair. I received an entirely new ring back, not the one I sent in for repair. The new ring is much smaller than the ring I sent in for replacement. The new ring does not match up to the matching band. I will be returning the entire set and will not be purchasing a new one.

Date of experience: December 12, 2017
Jeulia J. — Jeulia Rep
over a year old

Hi Shelly - We’re truly sorry you’ve had a poor experience with our product. Sometimes a few wrong items may be overlooked, such situation like yours is not typical with our company. We will do everything we can to resolve this issue and make sure you have a great shopping experience. Rest assured that someone from our Customer Satisfaction Team will contact you soon to try and resolve this issue until you are completely satisfied. We hope to do more business with you in the near future.

Maryland
1 review
0 helpful votes
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Disappointed
February 18, 2021

The gems in the ring shown in the picture we're much larger than the actual ring. You can hardly see the gems. Can't tell you how excited I was when I received the package. So disappointed when I opened it up.

Date of experience: December 12, 2017

From the business

Affordable luxury Jewelry for Everyone.


jeulia.com
City of Industry, CA,, United States
+572