IRS.govReviews 287

I sent the IRS $1300.00 in 2022 and when l had my taxes filed in 2023and 2024 they started sending me notifications where l still owed them almost $2800.00 so l don't know how they came up with that but l went ahead and paid them off but in 2023 l was having a extra $10.00 coming out to avoid this situation again and guess what? It happened again and l do not feel like l owed them anymore money after 2022 but l paid them again so they would leave me alone but NEVER figured out when l paid in 2022 where they came up with 2 years later $2800? I felt l owed them NOTHING...l would not give them even one star if l didn't have to because l felt like l was ripped off and they were threatening me but l would like to know how l paid $1300.00 in 2922 and by 2023 l owed the IRS almost $2800.00 but got a little money for for 2024?!? Someone tell me the answer to this

The a****** I talked To at the I, R, s, why is it? They all have to be such a freakin c********* The? The bottom line is, does everybody that works for the irs all just d********. It would be nice if you could just have a conversation with those people and discuss your issue without them analyzing you or thinking you're some kind of crook. Best regards if Trump is in office. He does away with the internal revenue will be the best day of our life. And I hope it's the worst day of yours. Cause now you're NOW unemployed.

Was attended by Sr. Figueroa #*******350 hopefully he can go back to training. He has no empathy with IRS costumer service he has an F+

I had to wait on hold for a very long time BUT I'm so thankful for Mrs. Kilbore (badge number *******245). She was amazing and helped me with my issue! She was so kind, very patient and explained everything to me. She absolutely deserves a raise!

So why when you owe the IRS they're quick to come for ya but when you try and call in for questions no one answer you're on hold for long periods of time until the phone disconnect, or even after waiting you still get transferred to the wrong department and that's another long wait or the recording says due to high volume... Chile please y'all suck on customer service period. I've been trying to get through since 8:30 this morning still can't get through 05/02/24 but y'all quick to penalized well answer your phone's PLEASE!

I did my taxes jan29 and waited then received a letter to verify my id did that its been monthes why have my taxes not been processed yet

My daughter did our taxes this year like always, after h&R block took our money the IRS rejected it. Saying there was a possible identity theft red flag or something. We had to send in documents. Which at this point we've done multiple times. Always telling us that they get back with us in 2 to 3 days, but it's always 2 to 3 weeks. We have sent documents numerous times supposedly all we need is a video chat. Which has proved to be difficult if not impossible. My original rating somehow got deleted and I had to start over, so I'm not thrilled and I'm sure I'm leaving things out. I could not be any more disappointed with how difficult a process this has been to prove that he is who he says he is. A video chat would take 2 to 5 minutes. And this has been weeks of stress. I have frequently spoke to people for hours at a time who direct me to someone else. All to no avail. This has been a trying year anyway with me fighting cancer and almost losing my life. This money is badly needed. H&R block said they could help for 3 to $400 when we have gave them I think $79 online already. I'm beginning to think there's no resolution to this and no help to be found

The IRS and tax advocates are a complete joke. Still waiting on my refund from 2022 with no explanation.

I understand why IRS would use a 3rd party to process, file taxes and etc! Here I am trying to log-in but it has my old email address of which I'm trying to change. It doesn't give you an option to only text you the code, it also is asking for the code from my old email address too.
I'm having so issues with this site not able to find anything, have to go through 1000 steps just retrieve some IMPORTANT INFORMATION FROM MY ACCOUNT!
The IRS needs a better solution on finding documents like, AGI and etc on there site. Not from a 3rd party site!

You can never get a live agent. And when you finally get through, they pretend like they cannot hear you. This agency is pitiful, sad, awful, and has lazy and rude workers! Shameful! Pitiful!

For the first time I was audited for my taxes in which I already paid my fair share of taxes. They sent me a large bill and said that If I don't pay it in full now, that I will be responsible for more interest to be owed on it.
The tax representative with the IRS said that I could pay it now and dispute it immediately after payment to get my money reimburse back to me.

As a trusting American, I paid the proposed bill and sent in a dispute request 4 times over the last 6 months. They never responded now that they have my money.
The IRS scammed me! This is my country too and I feel let down by government after years of paying my taxes.

They don't answer be two hours on phone they just don't and when do they don't keep their word as we call you back and God thank God for chair still waiting stuff they said few months close to taxes again and nothing smh but God for bit you don't file they want to penalized you for all but they can screw you and be good with it because again call they wont freaking answer I swear they rip people off and get away with but again if you do can face jail time this word is something else now days is more of a damn joke

What a joke of a government body. Do you need to talk to an IRS agent? Be prepared to wait over an hour to talk to an agent that will just waste your time.

They feel and I think they are above everybody they have been weaponized by the communist left in our government if you go to some fast food restaurants if you look at their screen especially at Wendy's at the top of their screen it says IRS. For the information for the IRS my money is my money you have no freaking business knowing what I do with my money this is not a communist country you can take your IRS and shove it where the moon don't shine you're corrupt and you should be gotten rid of instead of going after people that you need to go after like Joe Biden and many other communist lefts in government they focus on destroying the lives of every day citizens

You take our money, you build infrastructure to take more of our money, when we tried to use said infrastructure to appease your unjust taxation, the products don't work. I get a notice in the mail to pay an unresolved balance of tax (that for some unjust reason you can charge further interest on) so I log into the site to setup a payment plan and oops that page don't work. So go to my Student loan service to update my payment plan and they say, we need to you update your tax information use this IRS tool to look up your information. I got to that tool on the IRS website, sorry this page don't work. I look up your number and can't get to any agents to help me either to pay directly. There is no option in your automated system and you are stuck in limbo. Ya'll want my money, you tell me I need to pay, I try to pay and your unavailable to take my money (in the meantime charging me more interest). You're infuriatingly inept. "You tell me that you need me, you tell me that you care but when I need you baby, you're never there."