I have gone to every area of the IRS website for help in obtaining my tax refund, which I mailed on March 25. The "Check my refund status" on the site tells me that they cannot provide any information about my refund. I have tried to call NUMEROUS phone numbers but cannot get away from automated systems and talk to a living person. I am extremely frustrated! If I file my taxes late and owe the IRS money, I get penalized for being late. It should work the same way for taxpayers that are owed money from the IRS.

I understand during tax season the phone centers are very busy. The call center reps should be more patient or respectable with the callers. I'm sure there are other callers like me that don't know the proper codes of specific forms when talking to the reps about it. I have had to call multiple times because I didn't know the specific term and I feel uncomfortable when having to call back in trying to speak with someone who can help me understand my question.

I have tried to call IRS and no one answers the phone. I keep getting recordings. Even if staff members are working from home, they could have a phone set up to take calls and a computer to access IRS records. My husband received his economic stimulus payment and I have not received my payment. I am eligible to receive it The Get My Payment site is worthless. We file our taxes together and have the same bank accounts. This should not be difficult. I am not sure how you can make this type of error.

It's very unprofessional how they handle the refunds every year. They should be able recognize who is the sole provider in the household after claiming dependents for EIC & Child Tax Credit. Holding our refunds is a bit unprofessional and I am sick of it. I hope the IRS makes a change real soon or come of with some better security when it comes to knowing whether someone has stolen someone else's identity. Seriously they need to do better.

All these news post about releasing stimulus checks and I am social security disability with direst deposit and never got my check when I barely make it month to month with house payment utilities and insurance and food. There is no one to call or email it's just plain ridiculous the lack of trust And lack of honesty the government is giving people. Next is going to the papers and news media to call out the irs on their dishonesty. People like us are barely surviving and you wanna give false hope to everyone.

I have been waiting over an hour and a half(no lie) for someone to pick up the phone. Really? I have to call because I cannot log in online. It wont take my password and when you ask to reset, they dont send you a link.
Maddening! I tried several days to reset and they just dont send the link. And they have my email and i checked spam. If they want their money that bad they should at least allow you to pay it! Or thats right if Im delayed for whatever reason they can add on penalties and interest. What a racket

Unfortunately filed my taxes at the wrong time and everyone and their grandma needs their stimulus check. Yesterday was my 21 business day mark and now there is not one associate to answer my phone call so I can figure out when I will get my tax refund. I'm sorry that $873 is like gold to me and yes I would like my refund sir.

If the IRS wants to harass poor Americans over their tax returns and hold them up when we are counting on the only bit of extra cash we get all year without struggling and stressing, then they should also scrutinize the Presidents tax returns and show the American people hes been (8 years) paying his fair share and has no conflicts of interest!!!!

They have the worst call center known to man ! For one it is super hard to get ahold of an actual representative I had to google which numbers to press to get a live person. Then when I finally get a hold of someone they are super rude and tells me an answer to my question like I'm an idiot. I do not recommend avoid them at all cost try to call your local office

Dad's get there 1200 taken and the mom gets thousands of dollars and the dad can't work and you take the only money to live!!! This is wrong!! I pay ever month and I still get my cash taken?? This is messed up! Everyone should get the money to live. Not just mom's that are with someone else and they get 1200 from me the other dad's and that's crazy one person gets 5-10 grand and the dad gets jail and can't live. Can us as father's get some help!!?? I can't even afford my rent and will be on the street!? This is a mad injustice!!

I dont know whos bright idea it was to hold peoples taxes with kids and earned income credit claims on taxes this year 2020 til the last minute to reveiw further but i think these people need there money faster then people who didnt claim kids and made over earned income credit bracket.. And if i was late paying you (irs) 3 months that would codt me $300 but its ok for you to hild my 6 grand that long..scum..

With All Do Respect, We Are In Dificult Times, I Summited Mi Taxes On February 8, And Every Day A Check My Status And It Showing Only RECIVED, How can the Government been talking about send MONEY NOW to help in this crisis and I even haven't received my 2019 Refund yet. We need the help now, not in 8 or 10 months, the most powerfull nation and the Government takes for ever to help. Unbelievable!!!

No info of why you get locked out, no way to contact anyone at all, no nothing. you take money every damn week from me but i don't exist in the system so you cant tell me if i'm eligible for a stimulus check? Then i would like all my tax money back for the past 30 years.

They are unprofessional they keep telling me that they cant give me any information on my own taxes. They need to be more professional and be able to tell you what is going one especially when it's three week after it was mailed off , it is my money they cant just tell me no and not tell me anything they need to learn to give people the money they are owed and not make people go through h*** to get it!!!

Irs.gov has the worst setup for receiving the stimulus package!!! I have 4 kids and I got laid off because of the coronavirus pandemic!!!!! I have no money I have no job I have no help from nobody!!!! What the hell do I suppose to do??!!! I have not worked in a month I have no income but yet my bills is still due!!!!!!!!! If anyone knows anything to help my situation please feel free to comment. I have 4 kids without food and other items they need. Thanks in advance

Hope you have a mortgage, credit card & auto loan if you're trying to get anything online from the IRS. Im 22 (with an auto loan that they apparently don't recognize) so I don't have those yet & with the whole pandemic there's nobody on the phones For me to talk to. If you're like me & still trying to get your taxes done, I'd say we're SOL

For past 7 years ive never been reviewed on my taxes this year they are because I haven't received my refund yet... Not fair review somebody who is rich im low-income family who has 3 kids and now is sick and cant work... We need that refund come on IRS.GOV pull your heads out give me my refund now!

i have been trying to get information about the stimulus payment and you can not real a live person by phone i'd just to say this very inconsiderate and very unprofessional of them and the website is not working right first i got payment status not available now it say's we are unable to provide you with status of your payment or perform the action requested because the tax information you entered does not match our records or have already accessed the system maxiumum number of times per day come on irs step it up we need live phone assistance this is very poor class less and extremely unprofessional of you guys i know you can do better

I called today to found out about a mailed payment, called first time waited for 2 hours, hanged up call, call again another hour waiting nobody answer, finally about 15 mnts for their closing time someone, answer, oh boy, this person was very mean with me, I just want to know if my payment got there since I mailed 10 days ago, and the due day is Feb 20, oh she started talking down on me, if I ask a question she practically tell me that I am not allowed to ask, nothing, until she ask me. President Trump, we need to get rid off IRS and just tax everything for whatever we buy and done with this nonsense department, everybody in there looks like they hate their job, Hey they forget who is paying their salary, oh, we the Tax Payers, I believe.

Man the IRS sucks... first I am on hold for an hour and a half and the lady the gets pissy with my questions and hangs up. Then I call 2nd time, on hold for an hour, (same department) and all of a sudden that same department can't help anymore, so I am currently on hold for another hour waiting to be connected to another department...tax payers are paying for this nonsense????

I filled my tax return since February, my tax return still on processing, I am eligible for EIP payment but irs did not pay me. I have kids and am not working right now, I cannot pay my Bill's now. Am paying my taxes, we all have equal right to this EIP. I will keep cursing the irs everyday for suffering me and my kids. IRS hold my tax returns and also hold the EIP payment.