IRS.gov

I sent the IRS $1300.00 in 2022 and when l had my taxes filed in 2023and 2024 they started sending me notifications where l still owed them almost $2800.00 so l don't know how they came up with that but l went ahead and paid them off but in 2023 l was having a extra $10.00 coming out to avoid this situation again and guess what? It happened again and l do not feel like l owed them anymore money after 2022 but l paid them again so they would leave me alone but NEVER figured out when l paid in 2022 where they came up with 2 years later $2800? I felt l owed them NOTHING...l would not give them even one star if l didn't have to because l felt like l was ripped off and they were threatening me but l would like to know how l paid $1300.00 in 2922 and by 2023 l owed the IRS almost $2800.00 but got a little money for for 2024?!? Someone tell me the answer to this

The a****** I talked To at the I, R, s, why is it? They all have to be such a freakin c********* The? The bottom line is, does everybody that works for the irs all just d********. It would be nice if you could just have a conversation with those people and discuss your issue without them analyzing you or thinking you're some kind of crook. Best regards if Trump is in office. He does away with the internal revenue will be the best day of our life. And I hope it's the worst day of yours. Cause now you're NOW unemployed.

I had to wait on hold for a very long time BUT I'm so thankful for Mrs. Kilbore (badge number *******245). She was amazing and helped me with my issue! She was so kind, very patient and explained everything to me. She absolutely deserves a raise!

So why when you owe the IRS they're quick to come for ya but when you try and call in for questions no one answer you're on hold for long periods of time until the phone disconnect, or even after waiting you still get transferred to the wrong department and that's another long wait or the recording says due to high volume... Chile please y'all suck on customer service period. I've been trying to get through since 8:30 this morning still can't get through 05/02/24 but y'all quick to penalized well answer your phone's PLEASE!

For the first time I was audited for my taxes in which I already paid my fair share of taxes. They sent me a large bill and said that If I don't pay it in full now, that I will be responsible for more interest to be owed on it.
The tax representative with the IRS said that I could pay it now and dispute it immediately after payment to get my money reimburse back to me.

As a trusting American, I paid the proposed bill and sent in a dispute request 4 times over the last 6 months. They never responded now that they have my money.
The IRS scammed me! This is my country too and I feel let down by government after years of paying my taxes.

My story is like everyone else, disregarded, waited 3 hours after being transferred to be hung up on. I get it we're all pretty much screwed. They set an a pile of money that people need and don't care one bit. But they've made a huge mistake it has not hit my account yet. I've called and let them know their mistake and was pretty much blown off. I'm supposed to Receive 5000-ish. This is what they have. First they had $45,630 the next week they added 10,000 more. Get your crap together and this better not hit my bank account.

If you ever manage to get through to a live representative on the phone, you'll more than likely have waited an hour just for them to not take a look at your refund status and tell you it takes 3 weeks to process. Their website is issuing no updates and the mobile app is no better. I guess we all just have to blindly wait for our refunds with no idea on when to expect them. I've attached a step by step on talking to a live representative for the rest of you who may want to try. My advice is not to waste your time until it's been 3 weeks since your return has been accepted.

I was on hold for an hour and 10 minutes and they hung up on me. I submitted a form over 60 days ago and am supposed to have received the application status already in mail. The only way to find out the status is of course by calling and calling them is the worst experience ever. I called and was on hold for 48 minutes for someone to answer and tell me they had to transfer my call to another department, I asked is there a direct number to call the department for next time and she said no we always have to transfer you and I waited another 40 minutes for them to hang up on my call. Very unpleasant experience and I am upset like why do we pay taxes for it to be so difficult to send our forms by mail, have no fast way to check the status, very very non efficient. IRS should use the money we put towards paying taxes and fix their online website so there can be a live chat or services to see status of forms or receive much faster help, IRS is very out dated and un professional

My daughter did our taxes this year like always, after h&R block took our money the IRS rejected it. Saying there was a possible identity theft red flag or something. We had to send in documents. Which at this point we've done multiple times. Always telling us that they get back with us in 2 to 3 days, but it's always 2 to 3 weeks. We have sent documents numerous times supposedly all we need is a video chat. Which has proved to be difficult if not impossible. My original rating somehow got deleted and I had to start over, so I'm not thrilled and I'm sure I'm leaving things out. I could not be any more disappointed with how difficult a process this has been to prove that he is who he says he is. A video chat would take 2 to 5 minutes. And this has been weeks of stress. I have frequently spoke to people for hours at a time who direct me to someone else. All to no avail. This has been a trying year anyway with me fighting cancer and almost losing my life. This money is badly needed. H&R block said they could help for 3 to $400 when we have gave them I think $79 online already. I'm beginning to think there's no resolution to this and no help to be found

Transferred multiple times (each time waiting 30 minutes to 1 hour) then given different phone numbers to call... (Only to be transferred again). It's like a big circle jerk. Nobody seems to have an ability to resolve anything. Cannot verify tax returns, pending $ owed, or other before going through (so far) 8 different people... It's likely a good thing for them that they do not have to deal with competitors. If this were the case I think they would have gone out of business long ago.

We pay them all our money & in return we receive horrible customer service! I filed a amended return in late February. They did not mark received for processing until March. Okay, almost 20 weeks later and the only update they can provide is that it will take 4 more weeks to process. Lies & bulls***!

I have tried talking to a real person for almost 2 months. Can't even check the status of my refund through the *******1954 automated system because it won't let me put in my social security. The IRS as a whole just gotta do better cause this is sad as hell.

I submitted an amended 2020 return in October 2021, and still today (3/2022) there has been 'no action' taken to process the return. They've had it since 10/21, but no action taken. It's just sitting.
I had one chance to speak with a rep on an extension # after waiting almost 45 min. The rep confirmed 'no action' due to their backlog.
I've already waited 16 weeks, and the rep said another 12-16 weeks 'will be added'! Additionally. She said, "Don't call back until May 2022"! That's what she said, don't call back. Smh. What have we come to?!
What's worse is, that the 2021 returns many preceded or compete with the further processing of 2020 submissions. Smh. Grossly mismanaged!

Many people and families money can be held up because of this backlog. It's crazy, and more should've been done earlier to prevent/manage this dilemma.

I was on hold for literally an hour and 59 minutes only for the guy to say something when I was taken off hold and when I said 'hello', he hung up. I'm so mad, it's hilarious. It won't let me set up a payment plan on the website which is encouraged so I have to call in to deal with this nonsense. And yes, I added a screenshot of the number and time for proof.You can call that number and see that it is a legit IRS number.I wish I didn't have to give a star..

They removed the option to sign in with an IRS username, then have the audacity to make legal threats for not making payments. ID.me will not verify me. They say "contact the IRS for 'alternative options' for verifying my identity". No such options exist. Only options to request tax transcripts by mail. I sent in my 2020 tax returns TWICE by mail. Neither were received by the IRS. How about opening the doors, for decent people to actually pay their taxes, instead of making this horrible, soul-crushing process even more burdensome? We literally just want to get your absurd, monotonous paperwork over with and enjoy our lives too, worthless pieces of trash.

I have been waiting months for my refund. The website is absolutely useless, they won't take your calls so how are you supposed to even find out why you haven't received your refund. They don't hesitate to take your money but take their time returning it... they should have to pay it back WITH INTEREST! Talk about a communist organization! If I could give no stars, I would as they don't even deserve one star. I bet they never stopped getting a paycheck even though they are not doing their job. They probably get pleasure out of causing stress on Americans. It's probably not even Americans working for them.