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Transferred multiple times (each time waiting 30 minutes to 1 hour) then given different phone numbers to call... (Only to be transferred again). It's like a big circle jerk. Nobody seems to have an ability to resolve anything. Cannot verify tax returns, pending $ owed, or other before going through (so far) 8 different people... It's likely a good thing for them that they do not have to deal with competitors. If this were the case I think they would have gone out of business long ago.
Ryan Z.'s review of IRS.gov earned 6 Very Helpful votes
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I did my taxes jan29 and waited then received a letter to verify my id did that its been monthes...
