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Inspire Uplift

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Wisconsin
1 review
3 helpful votes
Follow Sandy R.
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I ordered and paid for the LED wall butterflies in August. They were intended for my granddaughter's birthday which is today October 25th. We still have not received them. According to the tracking, they have been "in transit" since October 1st. I have contacted Inspire Uplift several times and they keep referring me to their tracking. DO NOT order from these people!

Inspire Uplift attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 25, 2018
Inspire U. Inspire Uplift Rep
over a year old

Hey Sandy,

We are sorry for the inconvenience. I just tried to find your order with your name Sandy but I can't find it. Kindly Feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order.Our support team will be happy to assist you:)

Thanks

Inspire Uplift

Georgia
1 review
6 helpful votes
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I ordered the microblading eyebrow pen and didn't get any email so I ordered again and the second order, I did receive an email. Inspire Uplift has taken two payments from my credit card. I thought I could just give one to my friend. When I finally received it, I was extremely dissatisfied with the quality of this product and my friend didn't like it either. I've contacted by email which is the only way to contact them. They have completely ignored my complaints. Come to find out, the only returns they take is "unopened" products! How can you guarantee 100% satisfaction without the customer opening and trying the product? This is false advertising! The product is junk!

Inspire Uplift attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 24, 2018
Inspire U. Inspire Uplift Rep
over a year old

Hey Kathy,

We are sorry for the inconvenience. I just tried to find your order with your name Kathy but I can't find it. Kindly Feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you:)

Thanks

Inspire Uplift

Florida
1 review
0 helpful votes
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Very reliable...
July 19, 2018

Being a girl, I prefer only the Trust Pilot to execute my all the deals form beauty to the kitchen. There is no second opinion for the reliability of the site and the products over there. I never faced any kind of issue while getting my orders or the mode of transactions as well. They return the product easily if the customer dissatisfies with their money incurred.

Date of experience: July 17, 2018
AE
1 review
6 helpful votes
Follow mariam A.
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When you shop the website (Inspire Uplift) you think the products would be shipped from USA since their contacts details are all based in US but you will be surprise to receive the shipping tracking number from China. Then I came to know that all their items are actually sold on Aliexpress and (Inspire Uplift) sell the same exact thing for triple the price. This is the product I purchased the Solar Garden Fountain (on their site for $29.97, and the funny thing they have crossed it from the original price as $60 which is of course to deceive the buyer) -- on Aliexpress the same product is for $9.41. The whole website is a rip-off I had a horrible customer service experience which is ran by one person only Ethan.

Date of experience: May 31, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Mariam,

Hope you are doing well. We are really sorry for the trouble you have gone through. Kindly feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you:)

Again apologize for the inconvenience.

Thanks for your patience and understanding.

Inspire Uplift

Colorado
5 reviews
5 helpful votes
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I have not gotten products. So dont know how quality is. I do know that I ordered 4 items. Just got shipment message today 4 20 19. Only for 2 though. So its been over 1 week since i ordered. 2 shipped 2 have not. Why does it take so long to even ship out. Is their warehouse that big that they can't pull the orders 1 day or even 2 days after u place an order. Usually u get an order same they its pulled or next day. Ship the following day. How does it take 1 whole week just to ship out and not even the whole order only half? Still dont know when those 2 items will ship. I do know that if i dont get them by memorial day i will cancel the order. Should not take that long, even coming from over seas. I dont think its worth it to save a little money to get it 2 or even 3 weeks after I order. Maybe longer who knows. Will update once i receive order. If it is that long i will cancel. Make sure they get inconvenienced like I did.

Date of experience: May 20, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Louis,

Hope you are doing well. We are really sorry for the trouble you have gone through. I was hoping to reach out to locate your order and hopefully resolve any issues you have. Do you have your order information?

Again apologize for the inconvenience.

Thanks for your patience and understanding.

Inspire Uplift

Arizona
1 review
1 helpful vote
Follow P B.
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Would never buy anything from this company again. I have no trust in this company what so every. Wait long enough anyone who buys from them will get burned. I thought the products were coming from a company that would be in the US, no they come from china, no support for the American workers. Products are made cheap and don't last long.
Never again.

Date of experience: March 7, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Customer,

Thanks for contacting us. Hope you are doing well.We are really sorry for the inconvenience. Kindly feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you:)

Thanks for your patience and understanding.

Inspire Uplift

India
1 review
1 helpful vote
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Ordered the Bohemian clutch bag for my mother as a birthday gift. She is totally in love with it. It is very pretty and goes with every dress. The material is of high quality and looks even more beautiful in real than in the pictures. I am planning to buy it for myself too. Very happy with the product.

Date of experience: July 19, 2018
Inspire U. Inspire Uplift Rep
over a year old

Hey Angela,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.
Just as a token of our appreciation here is a coupon code you could use in the future for 10% off your entire order: THANKYOU10

Thanks,

Inspire Uplift

Hawaii
1 review
0 helpful votes
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Just Terrible
June 12, 2020

Ordering from this company has only promoted a feeling of daily anxiety. Almost a month has gone by and i still have not received my order/purchase. The lack of an ability to track the order only adds insult to injury. The last update was indicated on the 3rd of April. So im clueless regarding the package and its current location. Did a bit more investigating by inputting the tracking code into the USPS tracking system and it only provided a pre shipment status. Whomever is reading this post now do not and i repeat do not order through this company. The customer service is shoddy at best and hasn't provide any real answers regarding the thr location of the parcel. I will never buy anything from this company. Huge disappointment. Guess i have to wait and see if the package arrives, if it ever does. Will provide an update if i do receive it.

Date of experience: April 23, 2020
Colorado
1 review
0 helpful votes
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Jelly fish lamp
June 16, 2021

I ordered a Jelly fish lamp. When I finally got it, it worked for one day then quit. I contacted the company and told them it quit working, Andy said a replacement was on its way. When I got the "replacement" it was 2 face shields, not what I ordered. I have been trying for months to get a refund, and they refuse to give it. I filed a dispute with my credit card company to credit the money back. Do not order anything from this company or you will more than likely have the same trouble I did. Save your money, the product isn't worth the trouble.

Date of experience: May 17, 2021
Ohio
1 review
0 helpful votes
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Winter boots return
January 29, 2022

Customer service really sucks. I initiated a return, was told if open package then no return
I told them package was unopened but still refused
Terrible, terrible service. Customer is NOT their priority as they claim

Date of experience: December 30, 2021
Florida
1 review
0 helpful votes
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Returns! NOT!
February 2, 2022

I ordered two pair of leggings and when I received them I opened one package tried them on and they did not fit so I folded them back up and put them back in the bag. I never opened the second pair. The company will not take back the leggings that do not fit me. This is horrible customer service. You look at the guidelines and order what you hope will fit you and when it doesn't that's just too bad! Is that really a way to run a company. Don't deal with them. If what you get you do not like or it does not fit you are stuck with it.

Date of experience: January 3, 2022
California
1 review
2 helpful votes
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I am extremely disappointed with this company. I watched the video advertisement on pinterest for the car cleaning product and was impressed. Nowhere in the video or the literature anywhere was there shown to be or said to be the need to hook the tool itself up to an air compressor. The tool will not work without one. Furthermore, I reached out for a refund about this problem, and I received no response.

Date of experience: March 26, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Shannon,

Hope you are doing well.We are really sorry for the trouble you have gone through. Kindly feel free to contact us on contact@inspireuplift.com with your order number or the full name you used to place an order. Our support team will be happy to assist you:)

Thanks for your patience and understanding.

Inspire Uplift

Mississippi
1 review
14 helpful votes
Follow Audie Y.
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Works a little too well
July 6, 2019

This stuff is very sticky! I got it to hold a knife magnet up because command strips would fail on my RV walls in a few weeks with the humid Hawaii weather. This is amazing! It is more like removable super glue for your walls. I was expecting it to be used like velcro where I could stick my phone up and remove it, but it almost pulled my pop socket off my phone. However, it is perfect for the intended knife strip use and I plan to use it all over the house on items that I do not want to repeatedly remove over and over. I love that it will be reusable if we move or need to replace an item later.

Date of experience: July 3, 2019
North Carolina
1 review
0 helpful votes
Follow Angel C.
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I ordered a rose teddy bear and I had more than just a few problems. My tracking number was not updated, I asked for a refund and they denied it, I had to keep getting in contact with them but they did not give the answers I wanted. To this day I still have no received my rose bear. I am still in contact with them but its been almost an entire month and they answers is always I cant help you. I don't recommend this business to anyone.

Date of experience: June 5, 2020
Washington
1 review
0 helpful votes
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Shoe cover
September 17, 2021

Product would be great if they fit over shoes. Not sure what type of shoes they are sized for bought M & L. M is to small and L is to large has bubble pockets in bottom and doesn't seem to go on correctly.

Date of experience: September 17, 2021
Inspire U. Inspire Uplift Rep
over a year old

Hey Barbara,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us to see your review.

If you need any help kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift.

New Jersey
2 reviews
0 helpful votes
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The company sucks
December 21, 2020

I ordered the product that came in a terrible shape, just damaged. I contacted the customer service and asked for a full refund because by the time it arrived(about 30 days!) I did not need it anymore. I was explained that the company did not refund the purchases but could send me the same item again(again with any warranty that it would come in an acceptable shape). Only my complaints including BBB helped to force them to refund my money.

Date of experience: December 21, 2020
Inspire U. Inspire Uplift Rep
over a year old

Hey David,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you need any help kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

New York
1 review
0 helpful votes
Follow t k.
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Three weeks after ordering and paying for my item it has yet to ship. Contacted the company three times and they will not reship or refund my account. I consider them stealing from consumers. I will contact BBB next.

Date of experience: June 17, 2020
California
1 review
0 helpful votes
Follow Canale S.
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Birthday Lily Candle
October 23, 2019
Updated review

Shopping with uplift was great.
Product delivery was timely.
Box was a bit smashed but product was not damaged. Candle worked perfectly and was a big hit! Only the sound recording is a bit cheap, and not very audible, plus it doesn't stop playing so it's a bit annoying. It's a shame because we would have liked to keep it.

Date of experience: October 23, 2019
Inspire U. Inspire Uplift Rep
over a year old

Hey Canale,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

Just as a token of our appreciation here is a coupon code you could use in the future for 10% off your entire order: THANKYOU10

Furthermore, If you have any concerns kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us) with your order number or the full name you used to place an order. Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift


Awesome auto fill
October 6, 2019
Previous review

Awesome auto fill

Date of experience: October 3, 2019
Texas
2 reviews
0 helpful votes
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Slow communication
January 10, 2022

Real pain trying to get the system to ship to one address and bill my address. Also poor communication with Inspire Uplift, meaning to communication from them after they took order, until I contacted them by email to find out what tracking number was so I could keep up with status of the delivery to my granddaughter in Minnesota.

Date of experience: December 11, 2021
Florida
1 review
0 helpful votes
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Company is horrible with giving refund and poor customer service! I waited two months only to find out my product was lost in transit.
After noticing in the tracking my product hadn't moved in weeks. I reached out to customer service. They told me product was on its way and they had no way of tracking it. Refunds were not available for products that were already shipped out. I checked in numerous times with customer service only to be given same response. Finally after almost two months demanding a refund they said product was lost in transit.
I asked again for a refund of my money and got back same generic response store refund or they will ship product again to me. Now my credit card company is involved. I don't need scripted text messages from customer service. Please take ownership and give me a actual refund. Beware of this company!

Date of experience: August 15, 2020

Overview

Inspire Uplift has a rating of 3 stars from 2,026 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Inspire Uplift most frequently mention customer service, tracking number and credit card. Inspire Uplift ranks 17th among Home Decor sites.

service
242
value
648
shipping
706
returns
75
quality
703
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75,494 reviews