Liz B.

Company is horrible with giving refund and poor customer service! I waited two months only to find out my product was lost in transit.
After noticing in the tracking my product hadn't moved in weeks. I reached out to customer service. They told me product was on its way and they had no way of tracking it. Refunds were not available for products that were already shipped out. I checked in numerous times with customer service only to be given same response. Finally after almost two months demanding a refund they said product was lost in transit.
I asked again for a refund of my money and got back same generic response store refund or they will ship product again to me. Now my credit card company is involved. I don't need scripted text messages from customer service. Please take ownership and give me a actual refund. Beware of this company!