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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
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Thank you great job I sorry that my mood is really bad I'm sorry go on
Nice to find needed info about a past vehicle I sold 2 months ago and they forgot to transfer my plates/
So far it sucks. I've paid u 3 different amounts and still dont have what I came here for. What a ripoff?
They've accepted my money, hopefully they'll accept some login credentials as well.
Not one search was correct and it was a rip off! They tell you more info is available if U pay more... so u pay more... once paid they tell you no info available! RIP OFF
Infotracer's website is very deceiving. I looked up a relative's record and this site made as if he had one. As soon as I paid 4.95, the record immediately disappeared. I only used the trial for 10 minutes realizing that this site is a total waste of time. I asked for a refund and they refused to give me one. I realized I could obtain more information from a free Google search than this place. Please don't waste your money.
I looked myself up. Honestly, I've had one speeding ticket in my life. That's it. They had on the site that I had 22 different criminal/ ticket convictions... some where in states that I've never even been to. OH!!! And then they said I spent 10 days in jail! I've never even walked into a jail. Then I looked up my brother, whom has Ph.D and teaches at a major university. They had that he was charged in 2 different DUI's and was arrested 3 months ago in Iowa. He lives in Utah. These people could really damage somebody's life with their slanderous false criminal records.... Every person I looked up they had wrong... EVERY PERSON!
The premium infotracer gives you even less information than a quick and free google search provides. Don't waste your time or money here
Before I paid I did a search for my mother, and it showed her name, relatives, and age, giving me the impression that she has a criminal history. Then they offered me to pay so I could see results. So I paid, and then they said they had no records for her. This company is manipulative, unethical liars.
Total waste of time. I tried 15 different searches including names/plates/addresses etc that I already know as a test and the closest I got was an address hit that was more than 20 years outdated. Complete joke.
Bought a used vehicle. Decided to do a plate search. Infotracer free screen showed it had info. I got the five day trial for a dollar, and now it says no results!
A complete scam by all definitions. Do not waste your time nor money. Customer services dept is a joke.
It could not do a license plate search like it claimed. They refused to refund the money paid. Then the background search they did had a lot of inaccurate information.
Bait and switch: $5 trial, but then it's another $20 for an actual report. Why not honestly represent what you're selling and what it will cost? Sleazy.
Terrible rip off! They are right, they don't give you the information and ask for more money, can't believe that this is allowed. Going straight to the BBB. DO NOT DO IT!
The site false advertised about getting your public record information. I tried to avoid the other sites. This one just baited you in. After payment to get in, you get to perform the search. But it cost twice as much ($29.99) to actually get the report. Then once you pay. The informaton is not accurate at all.
It is a ripoff.
Answer: This site sucks and yes I believe it's a scam why can't they find the data they try and force you to key more fir the sane information I want a dam refund!