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Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
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Not the first time we've used this service--it is great!
Good, comfortable.
This 7 day usage will be all I need. Please do not bill me for the $19 and cents.
Paul
I wanted a one time report for 3.99 not ongoing or monthly. This was not disclose at the beginning
Called number to ask if CT license plate owner available and was told don't know
A little confusing as to reasons, but otherwise quick!
Have not been able to use service due to pop ups such as this one asking for a rating
Very simple to use. Hopefully I'll get a lot of helpful information.
Service is too sneaky. Be upfront about charging people
I was told your site accepts discover card for payment. Still 7 hours later, it still dosent work. I called 6 times. I was hung up on twice, told they cant help me, try later, they dont take payment over phone, they wont email me to let me know when site is fixed.
Primarily is says "one report found". But, finally, there is nothing (no any report). I don't know what this mean
My search results did not follow my payment to open my report I've now got to start over the hole process of my search and hope it's the same result. I call that, Off to a bad start *. But that could change. We will see shortly.
I'm looking for a license plate owner and I am not seeing the report I paid for.
Site said it is free. Why am I paying for a report?
I haven't seen the report so I don't know how the experience is going to be
You would have received five stars, if it was a person.
Your service is misleading. Do no enroll me in any program, and do not charge my credit card for anything besides the (1) report I agreed to pay $4.95. If I would have know that this was a scam that enrolls people into services they did not ask for, I would not have used your service in the first place.
Seems really organized. Definitely makes it easy to see information and navigate.
Very fast generation of results.
Other sites make it so easy to sign up it's like being lured into a trap.
But so far I trust in InfoTracer to do me right.
Best,
*******@SeerDerek Twitter
Told me all I need med to know. Just wanted to know who was following
Answer: This site sucks and yes I believe it's a scam why can't they find the data they try and force you to key more fir the sane information I want a dam refund!