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Intelus has a rating of 2.0 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Intelus ranks 38th among Background Check sites.
I started by submitting a people search through Zabasearch. That company actually processed their search through Intelus. It was tedious with artificial loading bars (this is a marketing trick. There is nothing actually processing) and pages that kept asking for MY information. I figured that I would just go straight to Intelus to get my search done directly. Their website is not intuitive at all. I tried setting up an account from the main page, but the only option I had to choose from was to login as an existing member. I had to do a Google search just to find a member registration page. When I logged in as a new member I tried doing the people search that I started out with and only found the people search option after extensively scouring the site. Once I finally found the people search, I was prompted twice to login again after I was already logged in. Once again, the search was bloated with artificial loading bars. Now I have to purchase reports separately from the membership?! Each report is $30. Are you kidding me?
Don't use Intelius an Internet information service I used them to find an old friends phone number. The number they supplied was correct but the area code was wrong.It had been changed 10 years ago. I wrote to them advising them of the error and first the sent me a reply that said they gave no refunds, which I never asked for. Then when I wrote to them the second time they say "Unfortunately, Intelius does not have the ability to delete a person linked in public records or update any information." so they are really saying is the error is 10 years old and we cant fix it.
The one and only phone number reverse look-up site that actual does what it advertises. For only $5 it gave me considerable information on person I was searching for a legal matter. The info appeared to be accurate, up to date, and quite extensive for a $5 one-time search.
I also noticed that many faux look-up sites charge $10 then just go to Intelius for their info.
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