On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have to make a full profile just to look at 1 car report
Paypal would not complete transaction in Opera or Firefox
Performed the search, said records were found, paid for the report, no reports found
$4 for 7 days of unlimited search of public records that are free. Are you people that $#*!ing stupid?
Hard to find where stuff is and it says free it lies but I have to find my brother in law for my 70 year old dad in law
Just like to know if I could have my information erased? This process was quick
?
I was under the impression I would get results Immediately
Quicker and easier than others and the price is right
It said my password was incorrect after I made it, then moved on
The report only provided what I could get from a VIN search on an existing car. No special information. Not even the recall information available when doing a generic FREE search on the VIN. I feel like I've been ripped off. I believe I should receive a refund.
Does not work took multiple times and found false information
A little long winded, but overall, good/great so far.
I have only used this site once. Time will tell if I continue.
Several names to pick from and additional information allowed to narrow search was too limited so I can't be sure I am actually ordering the right report.
Im being asked to leave a review before i ever get to use the product.
A total and complete waste of $15. If you want to know ownership history and recall info, this is the place for you - however, be warned that you aren't just paying $14.95, you are signing up for a monthly membership and $14.95 will be deducted from your card until you login to the site and stop it. I was looking for information on the crash, insurance claims etc. NOTHING.
Answer: This site sucks and yes I believe it's a scam why can't they find the data they try and force you to key more fir the sane information I want a dam refund!