On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm posting on Social Media not to use this site... very deceptive on your reports! Additional Charges too
Was thoroughly disappointed with the site. Had I known in advance that the information I was paying for was outdated and irrelevant to what I needed, I never would have signed up in the first place. It was a waste of time.
Received this message after I paid. We are sorry but your account has been cancelled or expired. If you wish to continue using our service please re-subscribe below.
My account still says I have not run any reports yet. But they want more money. Scam
I did not expect that monthly $19.09 will be charged
I can't even do anything or experience the site before this add keeps popping up
I paid $3.99 and didn't get any information I was looking for. This is a scam and I'm very disappointed
Good web site I like it tell me what I want to find out. Very helpful
Piss poor info. Incomplete and OUT DATED with NO CURRENT info. I know he was arrested and sent to prison 4 years ago and he is in jail as of Jan 2020 on 3 Grand theft charges, Robbery, Domestic violence AND violating a cost order ( never return to 6625 Meade St. Dallas, Tx because he beat his Grandmother so bad she went to the hospital.
Stated $1.00 for 5 days, report, had to pay more once I was in- Betty misleading
So far so good, except I wish I was not signing up for future charges.
It asked about my experience before you even experience the app.
When I bought the subscription, it said there were court records ready for the person I was searching for. After paying, suddenly there were no court records found. This is a scam.
You make it look like if you pay the $4.95 trial subscription you will get information. It didn't even tell me my subject was a registered sex offender. I got robbed of five bucks! Very deceitful
All programs where you are enrolled in a self-renewing subscription are unfair. Some are very, very difficult to cancel. We will see if this is one of them.
Doesn't give full information on background horrible waste of money. Poorly put together site
I was able to contact my relatives. Thank you so much!
Literally paid 4 dollars to find absolutely nothing. This is a scam
Hassle-free, entering my payment information was simple as well. Info-tracer found the person I was searching for almost instantly.
Nothing in the original report offer shows that I will be auto enrolled for a 20 fee in one week from today. I never would have requested the report. Now I have to go through the extra step to cancel and I'm afraid that your firm is full of crooks that will bill me anyway - I've had this happen before - you should make it clear up front.
So good so far. Waiting get on here to see my info.
Answer: This site sucks and yes I believe it's a scam why can't they find the data they try and force you to key more fir the sane information I want a dam refund!