Overview
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
Scam! Report makes it seem like there was lots of info found until I paid and then it only returned name and addresses which are already all over the internet in a million places! SO not worth the $28!
I was looking for an accurate website to see what information I have on the broker and I came along this site to search and I had found information that was indeed false. Thank you for the opportunity to make a better day today.
Every time I attempt to access this account you want more money l have already paid over 200.00 and got nothing I did see a little info but most of it was info that I gave you
Trouble getting reports on all that I have entered. Not sure why as they have lived in the same town for decades
This is all new to me at this point. I'm trying to protect myself, even if I'm 83 years of age. I was surprised of how old information was still following me around.
It's ok, up to a point, i think it should give you more, information, but wants to charge you extra, Why-?
So far I have had problems with you accepting my cc. I also have no idea what the amount per month is for what I signed up for
So far there have been problems with me getting into the system. This is the first time this has happen
I paid i got absolutely no information not a social media account no pictures as advertised i want a refund
Not at all in depth reports at all found nothing and nothing was dated no pictures as stated in add also dont do the 19.99 report it isn't worth it sorry
I was just wanting my data removed. It instructed me to do a search first. I didn't know I'd have to pay to remove my information from your site.
Bull$#*! you all are liars all of a sudden all information is gone I am going to report you to better bureau Business...
Was charged twice and still waiting for refund for one of them I ended up canceling subscription as soon as 2 charges showed up on my account
So far there's been no information about me after the system said that there was a bunch of accounts under my name?
Purchased and didn't get any information I did t already know you have to upgrade to
Premium and pay for the additional information.
Totally unsatisfied- absolutely no info on my report- cancel and refund my $27 plus
I am her husband and I can't get access to our marriage records or any thing else was o 50 or so on the hole on this and the nothing there and u want more money
Stop baiting ME! Paid for my information and all you want to know is are YOU doing?
None is true all the information on here is false how do I fix this none of it is the correct information
Trying to get to info keeps wanting to charge me more goodness goodness goodness's
Basic report for a person who has a monthly subscription should include more information from the start without the need for upgrading. It's a little unfair.
Sylvia Rodriguez I have only seen Sylvia Lomas she has 10 other names I would like to look at the rest of them.What do I do to click on them to see them.I wrote them all down.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members