M L.

Firstly I want to comment on the customer service... It was one of the worst customer service experiences I've ever had. And I used to work in customer services. The person I spoke to was arrogant, condescending and refused to let me speak. He appeared to get defensive every tine I questioned him and so he just kept raising his voice and speaking over me. Not only is this incredibly rude but it made it impossible to get any real resolution. I initially called because I received an email from People Whizz saying 2 negative iems had been added to my public record, and when I clicked on the link to further investigate it told me there were 'multiple criminal records' matching my name - I've never been arrested, ever - and my name isn't that common so naturally I was concerned. When I asked how I could access the details they'd written to inform me about, the agent replied "Well this is not a free service so you'll have to pay." This screams SCAM. I would stay away from this shady enterprise if not for the ambigous information and manipulative strategies, then for the apalling customer service alone. I'm disgusted that this 'service' even exisits.