On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ClickSearch has a rating of 1.8 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ClickSearch most frequently mention day trial, credit card and business days. ClickSearch ranks 123rd among People Search sites.
We monitor reviews for authenticity
This seems to be a common theme of theirs as I read the reviews. Did the same to me, took my money after one search. I immediately cancelled services but like everyone else here had further charges, and bbb was absolutely no help either. This company is garbage, plus it didn't even give me anymore info then a simple google search. So not only are the people trash what they are selling doesn't even work. Lol. Do not use. It seems that the only way this company can make money is to scam it out of people because the product is trash. Still never received a refund and not planning on getting it back.
I tried clicksearchpro to search for 1 phone number for which I paid a 95 cents fee for a 3 day trial. When I went back to search a second number during the trial period my cash app card was instantly hit for $59.95 which was paid. Then it was hit 11 more times in the next 20 minutes for either 129.95 or 149.95. Luckily I don't ever keep more than what I am planning to use that day in the account so all subsequent hits were declined for insufficient funds.
Stay away from clicksearchpro.
The *******569 is apparently "temporarily" out of service, the email address continues to replicate the same auto response from the first one I received back about my complaint and with somehow their phisy scheme, they've somehow went way beyond their scope of access or authentication OR approval by tapping my phone and my data/acct access to fraudulently detract my documentations of such charges accrued by these ppl.
I mean whom else or why all of a sudden would only {these} specific charges and ONLY these charges be removed from my account.
Good thing I keep backed up in other ways details about things wrongly done for my own safe guarding. But these ppl or this "businesses" is what makes for bad taste for others to experience benefits from the like that are actually legitimate. Crappy ordeal for to many it appears. :(
I've asked over a month and a half ago for my refunds u took out of my account one being $69 the other $59 nobody from support responded to me when it was supposed to be 3-5 business days back in April ok so u all think ur business is wonderful when support doesn't answer my emails ok well BBB IS BEING CONTACTED NOW
Don't use this site. In NO situation. You may as well just hand over your debit/credit card to a thief.
They just take your money then it's impossible to get it back so if you like being ripped off go ahead and try their 95cent trial. 2 seconds later they will try and charge that credit card for 70+$ twice and if those don't go thru they up it by 20$ and try again that tells you how smart they are. Never trust a company that you can't get on the phone. I'm learning that just about everything on the internet is a scam. I'm going to stick to going to the store and buying stuff from now on if it has to be bought online then I'm not going to own it, been ripped off one to many times on the computer buying online
$#*!S! THEY ARE FRAUDULENT STAY AWAY FROM THIS SITE I AM IN THE PROCESS OF A LAWSUIT NOTHING MORE TO SAY
Read that I would be charged $1.95 for a brief search, they also somehow subscribed me for $39.95 per month. Tried to log in using email and pass word associated with account but said it was invalid. I guess I'm going to have to invalid my credit card and get a new one.
I have never used any service from these lairs, but someone else did. I contacted them after 60 days of run around and giving them information and answering a ton of question they said I was not able to get my money lol. Aude the service was used! REALLY BUT NOT BY ME! They have cost me?$100's for dollars with this BS and instead of just giving me my money back they keep taking more caused my account to over draw and have now made keys e to contact the bank the police and take a day and off work. Low life's
Unauthorized charges totaling 224.38 after signing up for a 3 day trial for 4.95. They won't refund my money. They say I signed up for the overpriced services. I did not. They are liars and thieves. I have reported them to the FTC and to the attorney General of Florida. They need to be shut down. Within minutes of signing up for the 4.95 three day trial they charged 3 separate charges to my card that I did not authorize.
They say I am not due a refund. I looked at the BBB website and they have scammed numerous people out of their hard earned money and refuse to refund anyone.
They do not warn of additional charges. They just take the money for bogus and fraudulent overpriced services that were not disclosed and were not agreed to.
They lie to the consumer and to the BBC and think they have the right to steal people's money. They use false advertising and bait snd switch. Their so called phone search does not work. I canceled within 30 minutes after signing up for the 4.95 trial but they charged for a Phone search cost of $4.95, which is the 3 day trial that i agreed to and fraudulently added charges for the following that I did not authorize.
$59.85 - PDF Download
$89.85 - People Search
$69.63 - Enhance Phone locator
I immediately requested cancellation and refund. They are refusing to give me a refund.
Run far away from these thieves and do not fall for the 4.95 three day trial which is just a pretext so they can rack up high charges as soon as you sign up for the trial. There is no warning and they do not ask for permission to add the extra charges.
They need to be shut down.
They do not send a proof of purchase. They just charge your card without asking.
I give them no stars they do really bad business, nothing is updated and make broken promises never!
Cancel your card because once you submit a payment your card is compromised! My screenshot photos and this review is to alert everyone about my experience. Clicksearch can take my money but one thing they cannot take is my review based on my horrible experience with them. They will trick you into "TRACKING YOUR PHONE" but once you pay for the $69.63 service fee they direct you to send a text message to your STOLEN PHONE. I have an iPhone with a password! Customer service did not care about my frustration and only gave me the run arounds. Waste of time and money. Take your money and your business elsewhere. Clicksearch is trash.
I purchased a 95 cents trial 3 days and canceled the same day within an hour and they stole $69 out of my bank account I have proof I have the bank statements and I have all the letters from one of their employees that covers their lies! Marvic Lim, and Vanessa Griffin.
This company is a fraudulent. They have no problem with taken your money out of your account knowing you didn't authorize it. When you submit proof then they come up with something else. They stole $89.85, $69.63 and $39.95 = $199.43. The page states.95cents to join and they refunded the.95cents, back and kept the rest. They are making up all excuses and stalling to return the refund signed up on February 4,2023 and canceled on February 7,2023 after seeing them continuing to go in my account. Refund please.
Tanya
I had to track a lost iPhone for a friend, it showed it was right beside us. We took everything out one by one to locate and it wasn't. I was suspicious so I had my mom send me her live location. That's when I notice that it said she also was in my location even though she was two hours north. So I did the same with my sister from up north and my boyfriend and daughter. Just those that could send live location. No matter what it always showed where I was and also said the carrier info which was always the same and not att or Verizon like they had. They also charge you $70 every time you track aside from their.95 cent charge. I messaged them about the.95 fee and that theyre lying to people cuz the result for location and carrier are all the same and the woman was very rude and refused to address my concerns. I went to my bank who recognized them as a scam and refunded the small charge and stopped the $70 charge. Do not waste your money on click search.
I put in 5 different numbers to find a lost phone and Clicksearch said they were all in the same exact place. No address or anything. And will not issue a refund.
In my opinion it's a total scam plain and simple
They charged me over200$ and I didn't get I result.
I have asked for refund several times. Have even been told it was issued. But after several weeks, I think 4 since I was told that, I have no refund. Do not use them. Use Been Verified. Very reliable.
Answer: Yes. Trial search. They added phony charges without authorization within minutes of signing up for the trial. I told them in an email to cancel but they did not and they disclose after the fact that one will be charged an additional 9.95 to cancel. Does anyone know a lawyer?
Answer: 
ClickSearch is an easy-to-use directory to conduct a person search, reverse phone lookup, background check, and more. All you have to do is enter a name or phone number and you’re already on your way to learning all about it.