website thubmnail of IMVU
How would you rate IMVU?
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Washington
1 review
70 helpful votes
Follow Kathleen M.
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In looking at this program/site I understand why our world is so screwed up. People have an opportunity to virtually create the world they want and what is IMVU full of? Rooms where enacting pedophilia, bestiality, rape, all form of violence against women, necrophilia and any other sick perversion people can think of. One good look at the majority of the AP rooms is evidence enough. Couple that with a company who not only permits users to steal from each other, cheat buyers by changing sold products, removing inventory products and like so many companies, repeatedly removing benefits that were part of the program initially. They promote hidden gender and orientation in the name of pc - I call it BS.

Date of experience: July 5, 2019
Georgia
1 review
11 helpful votes
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You can get banned for posting pictures of things they have on the site regardless if it's Ap or not without any warning. Then when I called and asked about it the guy was RUDE AF. Honestly I wouldn't waste a dime on this trash. They don't care about the users they only care about censorship. They are biased as well. I spent too much money on this stupid game and nobody else should give them anything else.

Date of experience: September 21, 2020
Luxembourg
1 review
8 helpful votes
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I totally switched to http://J4Sex.com
- I have never had any financial problems there.It's way cheaper and I have been really enjoying it. It's also a lot hotter than IMVU, there is more 100% adult-content. On the other hand, there are no pedophiles and predators - you come across them all the time on IMVU. So anyway, keep your wits about you if you use IMVU. What happens when you pay is most often they just ban you for no reason and they simply take your money. My recommendation is to avoid it.

Date of experience: June 11, 2021
Singapore
3 reviews
1 helpful vote
Follow Rose L.
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Give some free credit so we can buy stuff and look better. Less expensive stuff for to look good then second life. More support from imvu. Recommended. No need to pay for land and can have many room as possible.

Date of experience: May 5, 2022
New Jersey
1 review
0 helpful votes
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Crazy
March 14, 2020

I'm playing on my computer and tell me why i cant type anything in. This is crazy me and my friend are trying to play a game. Like e have the same WiFi but she can type something in while i cant. Imvu needs to step up there game. Because are gonna get really mad {aka} like me for this. THIS IS CRAZY

Date of experience: March 14, 2020
Arkansas
29 reviews
140 helpful votes
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Love/hate relationship
February 16, 2017

I've been on IMVU for 1 year now, met some cool people on it. Been asked a bunch for dates, gifts, sex, credits, etc., stay out of Chat Now, that's where all the nuts are. I mod in a club, love it, get both sides of the story.

Date of experience: February 15, 2017
Georgia
1 review
0 helpful votes
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Concerns
May 24, 2023

I miss how shops used to be. Where we can shop and the the room is dark. I also miss that if we dance in shop and someone changes it won't stop others from dancing.

Date of experience: May 24, 2023
Florida
1 review
3 helpful votes
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Terrible
September 17, 2020

I would give it 0 stars if I could. Don't get me wrong the shop and everything is amazing, I used MY own card for MY account and it got locked I called and somehow I owe $77? Through PayPal? Lmfao what a sham bye imvu you do this to so many people, I've been playing for id say 7 years I've had so many accounts because of this exact reason. Even sometimes I wouldn't even buy or get credits. It would just be disabled so they can extort money.

Date of experience: September 17, 2020
Luxembourg
1 review
14 helpful votes
Follow Elisabeth J.
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Scams, lies and threats:
At first I loved the game even though you have to spend a lot of money to get a decent looking avatar, so I spend over 100 on it an just bought AP before they banned my account. The reason for me being banned is apparently that I tried to get free credits in a way that violated their policies even though the only free credits I tried to get was through their offers on the game! Staff doesnt want to help nor send proof to me or even explain what exactly I did wrong". When I called them out in the public discussion they threatened me with "further disciplinary actions"!

Date of experience: June 2, 2020
Emmaline W.
Canada
16 reviews
14 helpful votes
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Job well done
April 19, 2016

This website is a "digital world" and online community. It is a very nice place to be if you obey the rules and be nice to people. Many think that the website is insecure because of it's uncommon nature. This statement is untrue because I have trusted their website more than once with my personal banking cards. In the end, I have determined that it is definitely a worthwhile website to visit with a good reputation.

Date of experience: April 19, 2016
Romania
3 reviews
1 helpful vote
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IMVU is unsafe for your wallet. They have security breaches all the time, so be very careful with it.Sex chat and live video is better on JassiCam.com
And girls are hotter there too. IMVU can be very boring. Also there are lots of fake profiles, catfishers preying on your money and looped pre-recorded videos. Overall, my verdict on IMVU is: low quality and high risks. Not worth the money!

Date of experience: January 1, 25
Washington
1 review
1 helpful vote
Follow M M.
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IMVU IS TERRIBLE
May 3, 2024

IMVU IS TERRIBLE. The customer service does not care. The reporting system does not work. There are hundreds of users that expose/doxx other users, harrass them, bully them etc. I've seen so many situations where users have been known to self harm after/during using this platform. They only care about money! They disable top seller creators that use their platform as a second source of income, without any kind of warning etc. They will disable you without paying you even if you have an amount of earnings left with them. They don't care! They are heartless, money hungry people! I've been trying to reach out repeatedly. They disabled my top seller creator account for a faulty reason without any warning or worthy enough explanation. I had over 2000$ in my earnings. Where is my money imvu! I will literally push this to court. Return my account, stop stealing from hard working people. I don't know if they are racist or what because they literally have creators doing exactly the things that they say to NOT do on their TOS and they get warning after warning, bypass after bypass etc instead of immediate disablement. Imvu does not care that they are Damaging livelihoods

Date of experience: May 3, 2024
GB
1 review
18 helpful votes
Follow Julia G.
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Years ago IMVU was great fun to be around. There were more adults and it seemed that they had separated adults from kids (not sure though). We used to be able to chat and meet up with friends, there were people of all kinds, one being disabled said they went there to dance!

I met some really intelligent chatty and fun people.
Now, however, there is zero chat, you can go into rooms and the rooms are flooded with guest avatars. For some reason, imvu decided to market to kids under a certain age, not sure, around 11 to 13 years old. So grownups have left to SL. All that is left is nothing really. Like a nuclear war zone. Beggers, posts begging for money and people asking for Instagram followers.

Date of experience: October 22, 2018
Germany
1 review
6 helpful votes
Follow kirstan c.
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Every time I try and log into IMVU on my laptop, it stops me and ask for all this type of information for my parents consent. It tells me to wait 72 hours for a email. After I wait 72 hours, they still never send me or my parent an email. I don't know what to do anymore. Even though I try over and over again, they don't send it. Can someone please help me. It's beginning to upset me horribly.

Date of experience: January 5, 2019
New York
2 reviews
11 helpful votes
Follow Avel J.
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So I had an imvu account and let's just say they stole all of my money and they will not return it. Do not waste your time on imvu its pure garbage. They stole over 6 grand. I have to tell everyone because no one deserves this. They are thiefs and I wouldn't curse even my most hated enemy with imvu. I think imvu should be shut down. Its not a safe place for anyone they get your identity and they steal all your money. They ask for your ID to verify your age on the account and proof of who you are so they can take everything from you. Don't make the same mistake I did. I regret falling for there trap.

Date of experience: July 7, 2020
Australia
1 review
1276 helpful votes
Follow Doug A.
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Seriously stay away, the moderators only look after their group of friends, all other people who dare to disagree gets disabled. And they never look after developers, the user count decreased from 300k to just 80k over the last few years not without a reason.

Stay clear!

Date of experience: September 22, 2013
France
1 review
9 helpful votes
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Garbage company
March 26, 2021

Where to start... Awful customer service not even based in the US. Poor excuses to ban people and annoying offer spamming (they don't even listen to the community, only appealing to ideas that could make them earn more money) They should have been out of commission years ago but they know they can milk more cash from that "next" wannabe social media app with all the minors joining. Also, its not safe, adults pretend to be kids and kids to be adults also the staff WONT ban offenders even if you give them proof (not to mention their reporting system is from the stone age and they can't even back up your evidence because of their so called "privacy" BS). They used to be okay around early 2010's now they're just scammers and they don't even try to hide it. Sorry IMVU you used to be cool, but with your poorly optimized website, outdated features, scamming tactics, lack of professionalism and awful customer service, you don't even deserve 1 star.

Date of experience: March 26, 2021
Massachusetts
1 review
5 helpful votes
Follow Sofia D.
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It was overall good I like meeting new people but when someone takes your account or it gets disabled and you connect them about it's like you never get it back they never answer you I feel like they should work on that I have spent and gave imvu so much money just for it to be striped from me.

Date of experience: November 29, 2020
Portugal
1 review
1 helpful vote
Follow Pancheko D.
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No, Played around 6 years, and despite all bad and broke non-sense moral they had, I never stopped to log in at least 1 time at year or invest in the game because in despite of all it was a good "game" for chat and meet people. But since this last year that they Deleted... No, Erased my account with no way possible to recover it. So I got 2 alternatives forced by them: 1st Create another account with no refunds or no help such more initial credits etc... or 2nd Stop Playing.
Fair, isn't it? All the careless about my account (going to be selfish now) I had PA with ID confirmed, The money expended on credits and VIP all gone.

Since you pay to be respected (PA and VIP) your account should be treated respectfully, very lack of commitment and respect for the player... 6 years All gone in a twink of an eye.

Date of experience: February 25, 2021
GB
1 review
13 helpful votes
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Waste of humanity
October 9, 2019

The platform itself flawed, and support is non existent now you don't get a response. As far as the people go, and that is the important thing, you mostly meet embittered women who are not happy with their life/husbands. Do they see IMVU as a release? No, they see it is as revenge against men. They will rise up to being Mods abuse whatever powers they think they have, and go back to their embittered lttle lives they failed at. In short it is a failing business model populated with skanks who you would not want to meet in rl

Date of experience: October 9, 2019

Overview

IMVU has a rating of 1.5 stars from 115 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IMVU most frequently mention customer service, new account and much money. IMVU ranks 12th among Virtual World sites.

service
39
value
33
shipping
20
returns
25
quality
36