IMVU

As soon as Facebook disabled their email feature, I started getting spam mail from IMVU to my personal email account. The first few messages I disregarded, until I realized that I was receiving messages and friend requests. I have NEVER signed up for an IMVU account (not something I would ever be interested in) so I knew my email address was being fraudulently used.

I contacted IMVU, which was also another load of crap because in order to contact them you have to create an account or create a ticket. I received a prompt reply, much to my surprise. They stated I had to email them from my Facebook email in order to delete the account. Well, bad news Facebook has permanently disabled email access, so I am unable to send an email.

IMVU has a ridiculous customer service policy to only side with the user who has stolen someone's email address to chat with other avatars. They take themselves a little too seriously. I am currently awaiting a response from IMVU to find out how the account should be deleted. I have a feeling they will be unable to resolve the matter because they have horrible policies. Seems like one big scam to me. Stay away!

I have been on imvu for 4 years now and over the course of 4 years I have created many rooms and every time I create something it ends up being wrong with imvu terms and condition, now keep in mind I use the furniture that they allow to be sold on imvu shop. I got my account banned because my AP room didn't sit well with General audience terms, this is so wrong why is an AP room compared to GA terms and conditions? Then why pay for AP when you will be treated like a GA anyways? My account was banned for 14 days and when I asked exactly what part of my room was wrong all I got was the descript, and when I asked what word what sentence I simply told ot read the GA terms and conditions for an AP room -__-

I have been on IMVU for 13 years. I have had many ups and downs with the website, but that happens. Especially when the client (Application) crashes. Whenever I had a problem, I would file a help ticket. They would normally respond within a day or two. It's not that bad. If there is any harassment or people discriminating you in any way, REPORT THEM. There will be a red flag next to their avatar name. Imvu will get a copy of the chat you, we're just in and investigate. Read the T. O. S (Terms Of Service) If there is anyone under the age of 13. REPORT THEM. You have to understand that Imvu is just like any other company, They aren't responsible for every user, besides their employes. If someone is truly being a $#*!head, Report them. Block them. Whatever you have to do, Do not encourage them. With that being said, I don't work for IMVU. If I did, I wouldn't be writing this review and I'd be getting paid. -. Imvu is a unique virtual reality, and there is many hidden gems within this reality. You just have to find them. Before you sign up with Imvu. Please do yourself a favour and read the T. O. S. Some things are banned on the website and chat client/Application.

Been fighting to get my account back online again but there help center refuses to put my account back online again even when I got 4 of there staff fired for harassing me for 6 years on this. I like IMVU but I don't the staff there anymore and person named Sinafay who don't work for IMVU is damaging it and making customers over pay more on there. A update on this sinafay is still taking over IMVU via mule accounts and letting forum mods and CS hack into account from the dark web.

I've been a IMVU member for a year now, role playing getting my coins, the usual and I wanted to sell my credits, I only had $150k so I posted on my page (friends only) weeks ago. I stepped away from my laptop to find out I've been permanently banned just for selling my own credits I worked hard for.

Even if it was against company policy I didn't deserve a permanent ban. Its just funny how jealous these illiterate B****** can be, just reporting me and starting F*** with me. I don't even argue with them anymore I just ignore and report. I even get stalked and harassed and IMVU does absolutely nothing.

The CEO is a greedy S*** who deserves to rot in poverty for his stupid company policy as should the non-English speaking idiots outside of the US. I wanted my credits back and the rep said I couldn't get my creds transferred and I couldn't take them out and that all sales are final. I also asked if they are going to keep my credits she said no it stays on the account, what kind of *** lie is that?.

I encourage everyone to report IMVU for fraud and to pursue legal actions. I reported to my bank that I would like to dispute every transaction I had with IMVU, go F*** yourself!.

Out of nostalgia, hoping there would be one good thing left on the internet that hasn't become crappy... I re-downloaded IMVU. I remember being able to chat with friends and have MUSIC and videos playing in the chat rooms. That was always amazing to me. Music has been an extremely important part of my life. You USED to be able to play music using a Youtube player... but now, apparently, IMVU has attempted to capitalize on this. Now, you have to BUY MUSIC in order to play it... and you must buy one song at a time. This is not stated clearly ANYWHERE. I bought items using my credits that I *THOUGHT* were supposed to play music. If you're going to remove one of the best features of something and replace it with something stupid - at least make it clear. Remove the items from stores that worked PERFECTLY FINE BEFORE so that people are not mislead into thinking they still work. I understand buying music to support the artists. I don't have any problem with that. What I have a problem with, is that it is EXTREMELY difficult to find information about HOW to play music on IMVU to begin with and if I've ALREADY BOUGHT music from an artist on Amazon or their official site, why do I need to buy it again on IMVU just to listen to it on YOUR website? All I wanted to do was create a digital space to hang out with friends and listen to music / watch videos from Youtube. The internet has become very VERY stupid since I was a teenager. It used to be awesome. What the $#*! happened?

The staff like to roadblock their costumers. The customer service is very poor and the staff members do not listen when you are speaking. When I was on the phone trying to take my account off hold I told the lady on the line my name and then she quickly jumped to what my imvu name was and I repeated it twice speaking ALOUD in my bedroom at 12AM because that is the only time that their customer service is available in my country. She still did not hear what I said and she told me I needed to speak louder which was ironic because my voice was echoing off the walls I was that loud which was a clear sign that she was not listening to me. Customer service also takes days to get back to your cases when you report an issue or need help with something. What is most stupid about this media outlet is that their live chat for costumer service is also VIP. Which means if you're an unlucky user, you have to purchase the VIP membership for the Live chat to be accessible. Other than the costumer service you can meet good people but a lot of the people on the game are rather rude and insensitive. You barely get enough credits to buy one outfit or even half an outfit due to the products being overpriced and the free credits being very little. You might be able to earn free credits in the app however you don't win very many credits and sometimes you may not receive the credits at all. Call me angry but I wouldn't recommend IMVU at all. It's a waste of time and a waste of money, simply because I was one of the unlucky customers who got to see the side of them that I never thought I would see ever.

I've been on IMVU since 2009-2010. I was a 9-10 year old kid playing this game and I still hop on to this day (a new account though since I can't remember what 9-year-old me used for an email). I've played on and off (due to school) through my teen years and now as a 20-year-old, let met just say this.

Staff doesn't care. They really don't. If your account is hacked then that's it. Say goodbye to your account! If you're dealing with a stalker or harassment, staff won't do a single thing. Pedophilia is a HUGE HUGE HUGE problem on this game and as someone who has AP and is age verified, I've had to kick minors from the AP rooms I'm a mod in. I've emailed IMVU staff before with chat logs and photos and all I've gotten from the staff is a copy-and-pasted message about how they can't do anything unless there's chat logs -- WHEN THERE WERE CHAT LOGS.

Toxicity is another huge issue within the community but that's expected with any community. It's very much like an early 2000s high school film if it was a game. Transphobia is rampant throughout the game and if you're trans, like I am, get ready to deal with creeps wanting to fetishize you and jerks who like to harrass you.

I really would NOT recommend this game for kids at all. The biggest and most important issue is the pedophilia and it's obvious staff doesn't care about it. They'd rather not deal with it and pretend like it doesn't exist despite this being a problem for YEARS. As a kid when I first started playing, I remember 30-40 year old men trying to groom me. It's just insane.

My son got his identity stolen from this site and it has destroyed our lives, our credit and our security.

Management is awful. Customer service is awful. The product is developmentally confused. Not worth investing your time or money into.

This game/social media is just pure bullsh*t.
The character customization is amazing-ish.
But the rest. Dont waste your time.

They scammed me out of my money they have bullied me on there and Iam tired of it I reported and they still don't do nothing

IMVU, as with any internet site, can be accessed by ANYONE. That said, if you do not feel comfortable coming into contact with people from ALL walks of life, then perhaps this is not the place for you.

IMVU profiles are intended for ages 13+. Until the user is 18, they require a parent or guardian to agree to the terms and conditions. (http://www.imvu.com/catalog/web_info.php?section=Info&topic=terms_of_service)

IMVU is divided between users aged 13-17 and then the 18+ Adults. The younger audience cannot access the 3D chat rooms of the 18+ audience unless they are invited by another user currently in the room (For example, my 18+ account could invite my 14 year old sister to an adult room. But only because I knew the EXACT name of her avatar). Forums and other aspects of IMVU are strictly aged blocked.

However, not everyone selects their real age when creating a profile, so this is where most issues occur!* I have encountered many minors with profiles stating they are aged 20+ and some of which have experienced content that I believe they are to young to witness. Some of them have even tricked their parents into buying them AP and saying it was VIP (more information on that below).

Basic Info:

~VIP is $9.99/month that provides the user with 5000 credits and a room bundle per month, the ability to 'whisper' to VIP users and create VIP-only rooms. More information from the link here: (http://www.imvu.com/vip_club/)

~AP (Acess Pass) is a one-time fee of $19.99 for users with profiles 18+. This provides access to ADULT CONTENT clothes, furniture and rooms. Content such as nudity, BDSM, profanity, sexual themes, the consumption of Tobacco, alcohol, and marijuana.(http://www.imvu.com/accesspass/)

~IMVU is a FREE 3D chat site. However, special profiles (ie. AP and VIP) have a cost and users are able to simply purchase credits for buying clothes, furniture and rooms for their 3-D chat experience. However, said credits can be earned without a cost to them by surveys, videos and peer reviewing items in the shop.