business logo of imprint.com

imprint.comReviews 2,183

4.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate imprint.com?
grey star
grey star
grey star
grey star
grey star

imprint.com Reviews Summary

imprint.com has a rating of 4.1 stars from 2,183 reviews, indicating that most customers are generally satisfied with their purchases. imprint.com ranks 4th among Printing sites.

This company does not typically respond to reviews

Instant Feedback

21,232 reviews

We monitor reviews for authenticity

Douglas S.
0 reviews
0 helpful votes
Follow Douglas S.
Unfollow Douglas S.
Send Message
Share Review
Report Review

Imprint makes promises about being able to rush orders but it is not until you pay an additional $100 for shipping that they actually move. I would caution you on ordering signs from this company. Oh and do not even bother calling customer service. They are the worst.

Date of experience: October 25, 2020
Japan
6 reviews
11 helpful votes
Follow Garry W.
Unfollow Garry W.
Send Message
Share Review
Report Review

Our yard signs look great! The quality of the sign holders is outstanding. I will definitely order from Imprint.com again. Keep up a good work!

Date of experience: October 22, 2020
Kyle L.
0 reviews
0 helpful votes
Follow Kyle L.
Unfollow Kyle L.
Send Message
Share Review
Report Review

The customer service was poor
October 20, 2020

The customer service was poor. The delays from COVID were not made clear and you should update your system so that it doesn't get false delivery dates.

Date of experience: October 20, 2020
Texas
1 review
0 helpful votes
Follow Pauli D.
Unfollow Pauli D.
Send Message
Share Review
Report Review

I was a regular customer with them, since the last couple of months had placed at least 5 different orders with them. Their online site is pretty bad for orders. I placed an order for draw string bags and didn't require printing at all ( Just Blanks), the first order was ok. Second time when I placed order it would keep giving me a charge for set-up charges. It just would let me pass without playing those charges. So if you don't view your break up charges correctly you will end up paying. So i had to call and place order. The 2nd order i received 47 drawstring bags short, i followed with them, but they think i am dishonest and requesting for the claim. I tried to get to speak with manager but till date no one has even called me or emailed me back. I paid for a rush charge for my delivery where i got less bags. They dont just care.
I was ordering those bag's to donate it filled with school supplies, why would i be dishonest. But they care less.

I WILL NEVER EVER USE THEM FOR ANY FURTHER ORDERS. THE FIRST THING SHOULD BE TO HAVE RIGHT ETHICS.

Date of experience: October 19, 2020
Cheryl P.
0 reviews
0 helpful votes
Follow Cheryl P.
Unfollow Cheryl P.
Send Message
Share Review
Report Review

Great to work with
October 16, 2020

Great to work with. Quick turn around. Nice products.

Date of experience: October 16, 2020
Carol G.
0 reviews
0 helpful votes
Follow Carol G.
Unfollow Carol G.
Send Message
Share Review
Report Review

A lot of interaction, but the process for communicating was very clumsy

Date of experience: October 15, 2020
Steven E.
0 reviews
0 helpful votes
Follow Steven E.
Unfollow Steven E.
Send Message
Share Review
Report Review

I could not find the enroll button at first!
October 15, 2020

I could not find the enroll button at first!

Date of experience: October 15, 2020
Lesley L.
0 reviews
0 helpful votes
Follow Lesley L.
Unfollow Lesley L.
Send Message
Share Review
Report Review

Easy to navigate website, quality product, and quick turnaround. Will definitely be my new go-to for printing needs!

Date of experience: October 14, 2020
Office C.
0 reviews
0 helpful votes
Follow Office C.
Unfollow Office C.
Send Message
Share Review
Report Review

One of the bags for the dispensers was split and the scent of the gel is very overpowering. Also, the tape to adhere to the wall was not very strong and we had to add extra tape for it to stick to the wall.

Date of experience: October 14, 2020
Sherri A.
0 reviews
0 helpful votes
Follow Sherri A.
Unfollow Sherri A.
Send Message
Share Review
Report Review

Things went as planned
October 13, 2020

Things went as planned

Date of experience: October 13, 2020
Florence D.
0 reviews
0 helpful votes
Follow Florence D.
Unfollow Florence D.
Send Message
Share Review
Report Review

Great item great product
October 13, 2020

Great item great product

Date of experience: October 13, 2020
Deborah W.
0 reviews
0 helpful votes
Follow Deborah W.
Unfollow Deborah W.
Send Message
Share Review
Report Review

Customer service great amd delivery fast as promised.

Date of experience: October 13, 2020
Chris i.
0 reviews
0 helpful votes
Follow Chris i.
Unfollow Chris i.
Send Message
Share Review
Report Review

Imprint.com was good about communicating with me
October 13, 2020

Imprint.com was good about communicating with me. Process took much longer than I expected and the per-unit price is high considering the flimsy nature of the masks. I'll find a local source next time. Thanks anyway.

Date of experience: October 13, 2020
Jill G.
0 reviews
0 helpful votes
Follow Jill G.
Unfollow Jill G.
Send Message
Share Review
Report Review

As I said in my review, the shipping chart was misleading. Why give a list of specific dates if they are not accurate? I felt duped when I had to pay an extra $60 because I learned after the fact that the dates on the chart are just estimates.

Date of experience: October 12, 2020
Patricia S.
0 reviews
0 helpful votes
Follow Patricia S.
Unfollow Patricia S.
Send Message
Share Review
Report Review

Wish it was 2 sided
October 12, 2020

Wish it was 2 sided.

Date of experience: October 12, 2020
Alisha Y.
0 reviews
0 helpful votes
Follow Alisha Y.
Unfollow Alisha Y.
Send Message
Share Review
Report Review

Ordered many times, for family
October 12, 2020

Ordered many times, for family. Love the material.
But the last order, I had one mask that had flaws in material, cut marks.

Date of experience: October 12, 2020
Angela L.
0 reviews
0 helpful votes
Follow Angela L.
Unfollow Angela L.
Send Message
Share Review
Report Review

Good customer service!
October 12, 2020

Good customer service!

Date of experience: October 12, 2020
Karen Y.
0 reviews
0 helpful votes
Follow Karen Y.
Unfollow Karen Y.
Send Message
Share Review
Report Review

Easy to use site
October 12, 2020

Easy to use site. It took too long to get my order

Date of experience: October 12, 2020
Juie B.
0 reviews
0 helpful votes
Follow Juie B.
Unfollow Juie B.
Send Message
Share Review
Report Review

Fast service
October 12, 2020

Fast service - quality sign

Date of experience: October 12, 2020
Debra L.
0 reviews
0 helpful votes
Follow Debra L.
Unfollow Debra L.
Send Message
Share Review
Report Review

I had a few glitches with ordering online as it related to our logo, but the chat feature worked very well! Glad the feature was there since I didn't understand a few things. Overall - plesaed!

Date of experience: October 12, 2020

From the business

We're an internet company that specializes in customizing promotional products. Whether you're looking to custom order a single t-shirt or 1000 water bottles, here at imprint.com we can handle any size order. There's no order too big or small.


imprint.com
Founded in 2006
Houston, TX, United States