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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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They restored old film from my growing up years! 8mm to digital! Looks fantastic! We had years ago transferred all the 8mm to vhs and the vhs tapes were not great and we had lost some video. IMemories recommended us to look for our 8mm film (thankful my parents had kept it!) and then they restored from the original 8mm to digital directly. Eautiful video.
I love that my film is available at any time. I did find the price rather expensive to convert however I did have a lot of film to convert.
Hi Susan,
Thanks for the 5 Star review. Processing film to digital format has a lot more to it and I'm glad you decided to process your order. Let us know if you need anything else.
Had a box full of old VHS tapes with many precious memories. Imemories converted them quickly and it was easy!
Hi Kathryn,
Thanks for your feedback and great review. Let us know if we can help with anything else.
Need a way to communcate with you. I want to purchase a jump drive and cant figure out how. Please help
Hi Mary,
Thanks for the 5 Star review. We can help you with a thumb drive. Give us a call and we can check to see what would work best for you. 1-800-845-7986
This has been the best experience! I sent 7 VHS tapes and got back the 7 VHS tapes and 7 DVDs. The DVDs were so professional looking. Your company put actual pictures from the tapes onto the disc cover and labeled what was on the discs. Everything was so easy to do and I am thrilled that I did it! I would highly recommend this company to anyone who wants to put their priceless VHS tapes onto DVDs to watch over and over. I also thought the price was good. After using the discount coupon it was very doable. Thank you!
Thanks so much for your kind words. We appreciate you trusting us with your memories.
Easy to work with and even though the quality of some of our old stuff was very poor and dark, at least now we can edit them.
Thanks for the review. We are always striving to get the best capture. Please let us know if you need any help.
Great customer service and quality video conversion. It's nice to have these memories in digital format. I have old video captured on a camcorder that I had never watched on the big screen because it was too much trouble. Now, I can pull them up and watch anytime, casting to my TV.
Thanks for the review. We hope you continue to enjoy your memories.
I would recommend this company to anyone. Excellent work top quality. Response time from start to finish excellent.
Thanks for your feedback and the 5 Start review!
I cannot express enough how happy I am that I discovered Imemories. I had 25 tapes from when my kids were little from 20+ years ago. To see the treasures on those tapes is just priceless!
We've lost family members in that time frame and to see them on the tapes was magic.
I cannot say enough good things about this company and what they give back to families. Service was great, it was an easy process and so so so worth the price (which is very reasonable).
Thank you Imemories more than I can say!
Thank you so much for the positive feedback. We appreciate your business and thank you for trusting us with your memories.
I have had some 8 mm tapes converted to digital by a few companies now just to try them all out. This company is by far the worst of them all. They take months to convert your items, days to get back to you when you ask a question, the quality of the conversion is very very bad and when you say something they will blame it on the quality of the tape you send regardless of the actual quality of the tape you send. I DO NOT RECOMMEND THIS COMPANY AT ALL. They are cheaper for a reason. Do yourself a favor and spend a couple extra dollars. A Lotus Media is an excellent company who do a great job in record time!
This company is amazing! I was so impressed that my daughter got all her vhs together and sent them in... they are also wonderful when you have questions!. This company is so wonderful I'm going into my down stairs to look for my old Super 8 movies for them to process! Love you iMemories your an amazing company!
Thanks so much for the great review. We appreciate your business and trusting us with your memories.
I spent the money ( it is NOT cheap) to have almost 1000 old family photo's digitized. I am trying to make DVD's now and find the software/program to be VERY cumbersome and not user friendly at all;(
We transferred all of our VHS videos over to imemories years ago as I realized I was losing quality. Since then i've created a wedding video for two of my daughters. So easy. And when I've had questions about the site, customer service was very helpful.
I am now uploading my iPhone video clips - those can get lost! And my photos.
Love this site - they protect my photos and videos.
Thanks so much for the feedback and the 5 Star review. We appreciate your business.
Pay a fortune for a month of downloading your memories. Stay away.
They then try to get you to subscribe monthly to keep what you already purchased.
I sent 2 DVD to them, and only got 1 converted into digital. I was told the other one was all copyrighted material. I ask them to recheck more carefully, they did and found some personal footage, but still didn't get what I was looking for. Since I was sure it's in there, so I asked they to recheck again, but was told that my DVDs had been sent back, if I what them to recheck, I'll have to resend them again after I receive them, which means I'll have to pay another $9.99 for shipping. So irresponsible! Over $40 waisted, no to mention the unpleasantness dealing with these guys.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Amy,
We are so happy you are enjoying your memories. Thanks for the great review. Don't forget to download our mobile app to have your memories with you where ever you go.