• Dpsdave

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Overview

Dpsdave has a rating of 3.4 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Dpsdave ranks 3rd among Photo Scanning sites.

  • Service
    1
  • Value
    1
  • Shipping
    2
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
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Neutral
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Negative
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How would you rate Dpsdave?
Top Positive Review

“I love your service!”

Melody P.
10/21/21

I love your service! They helped me recover many memories of old tapes that I had saved and some I no longer remembered

Top Critical Review

“Horrible quality, no integrity”

Michael H.
12/11/21

Early in 2021 I sent DPS Dave's some of my old 35mm slides and negatives to have digitized. I sent clear instructions as to which negatives to have digitized and anxiously waited for the results. The results were terrible, and on top of that, they totally ignored my instructions as to which negatives to digitize. The digital files were unusable due to the horrible color and sharpness. I called DPS Dave's to discuss what could be done and was told by a representative that they would talk with Dave and call me back. They have never called me back. After not hearing back from them, I would call again and always be transferred to voice mail. I would leave a message, but to this day, have never received a returned call. About every 2 months I would receive another bill and would call again only to have the exact same scenario play out. This has gone on for about a year now with no resolution. Early on, not being able to wait, I sent the same slides and negatives, with the exact same instructions to another professional digitizer and got back great results, sharp and with vivid colors, and no problem following my instructions, see examples below, 1st & 3rd pictures digitized by other professional, 2nd & 4th by DPS Dave's. On DPS Dave's website they talk about Trust, Reliance, Sincerity, Competence, Assurance, and Integrity. This could not be further from the truth, they cannot be trusted or relied upon to call you back as they insincerely tell you, they do not have the competency to even follow the simplest of instructions and do not stand behind their assurance of a quality product. Bottom line, they do not have the integrity to stand behind their product and do the right thing. DPS Dave's is a company to stay away from!

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user melodyp92
4 reviews
1 helpful vote
October 21st, 2021

I love your service! They helped me recover many memories of old tapes that I had saved and some I no longer remembered

Thumbnail of user sherryh61
3 reviews
4 helpful votes
October 30th, 2018

Researched several companies to convert my 40 + year old slides to digital format. Found DpsDave and am so pleased. Sent 1500 sides (purged from 2500) and was worth every dollar. Am now free from a projector, cords, bulbs and 25 carousel trays and boxes. For Christmas presents this year, friends can easily remember the times we had now on a CD or flash drive. This is the place to send your slides.

Thumbnail of user davido6
1 review
2 helpful votes
January 2nd, 2012

Check this out! Photo and slide scanning service that is safe, simple and superior. New technology allows us to offer the best combination of price, quality and delivery. Compare DpsDave.com with others in the industry, and you will see what I mean!

Thumbnail of user robinr1137
1 review
0 helpful votes
February 23rd, 2024

I sent two VHS tapes to put on to DVDs. I spoke with Dave on the phone to discuss. He ignored my request. Charged me $35 to ship and then $19 and uploaded them to the cloud not knowing whether I had a cloud account. Sent my VHS tapes back to me. Now he wants $40 to transfer my digitalization on the cloud to DVDs. He said he would give me $10 discount. What a scam! $94 for two DVDs!

Products used:
I never got the service I requested

Shipping
Thumbnail of user michaelh4670
1 review
3 helpful votes
December 11th, 2021

Early in 2021 I sent DPS Dave's some of my old 35mm slides and negatives to have digitized. I sent clear instructions as to which negatives to have digitized and anxiously waited for the results. The results were terrible, and on top of that, they totally ignored my instructions as to which negatives to digitize. The digital files were unusable due to the horrible color and sharpness.

I called DPS Dave's to discuss what could be done and was told by a representative that they would talk with Dave and call me back. They have never called me back. After not hearing back from them, I would call again and always be transferred to voice mail. I would leave a message, but to this day, have never received a returned call. About every 2 months I would receive another bill and would call again only to have the exact same scenario play out. This has gone on for about a year now with no resolution.
Early on, not being able to wait, I sent the same slides and negatives, with the exact same instructions to another professional digitizer and got back great results, sharp and with vivid colors, and no problem following my instructions, see examples below, 1st & 3rd pictures digitized by other professional, 2nd & 4th by DPS Dave's.

On DPS Dave's website they talk about Trust, Reliance, Sincerity, Competence, Assurance, and Integrity. This could not be further from the truth, they cannot be trusted or relied upon to call you back as they insincerely tell you, they do not have the competency to even follow the simplest of instructions and do not stand behind their assurance of a quality product. Bottom line, they do not have the integrity to stand behind their product and do the right thing. DPS Dave's is a company to stay away from!

Service
Value
Shipping
Returns
Quality

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