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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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I was able to save to my computer so I don't need the Cloud service, but I believe I will be converting more reels.
I couldn't be happier with iMemories. They did a beautiful job converting our home videos to digital and I'm so glad I had them done. I highly recommend them for video conversion.
This is my first time to use iMemories. I am a senior citizen and have many many photos, slides, videos etc. I sent for a box and put many slides into my first order. When they had finished, I wanted to organize the order they were in. I needed to call and was connected to "Catie". She was very patient and walked me through the entire process. She also gave me options for the final way to have my slides. I was very appreciative to her kindness and patience until I learn how to do this myself. My thanks to Catie! I am looking forward to viewing my slides on a CD.
Cheryl
We appreciate you taking the time to submit your review. We are so glad you are enjoying the iMemories experience. Let us know if we can help in any way.
I am very pleased with this service. It is everything I'd hoped for. I'm slowly getting all of my videos that date back to the 80's digitalized. I was so worried they would rot away and I'd lose them for good!
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
I was very pleased with i memories. I received my order and was able to get what I wanted and got my order quickly. I received my originals back safely. Over all experience was great.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Service was excellent. Pictures were so much fun to see and looked good. And I love the discount, too.
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
I ordered the box and sent my video tapes that way. They made it so easy! I received my videos, downloaded them and voila, I'm watching home videos I haven't seen in so many years. It's really fun!
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.
Among the old negatives I had done were a couple of pictures that I had never seen and were worth the whole thing. I treasure those pictures.
I want to do more but am in the middle of moving and it will be some time before I can get back to finding what I want to send. Is there any time limit on when I can again send material to you?
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience. As long as you are subscribed you are fine. Make sure you use the same email you used with your first order and we will add to that account when time allows you to send the next order.
Call with any questions you might have. 1-800-845-7986
Order got processed but a VHS video got split into 2 videos and I don't know how to get them back together. I wish they had checked with me before splitting it.
Thank you for your prompt service. All digitals have been downloaded, but I have not yet edited them for DVDs yet. Cannot accurately rate the results until I have time to view & edit all of them.
Thanks for taking the time to submit your review. We appreciate your feedback. Let us know if you have any questions. 1-800-845-7986
Very professional work. We're having fun! Timely, consumer friendly, helpful advice by phone.
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process. Let us know if you have any questions.
Great service and quick turn around time. Pictures were easy to download and originals returned in good condition.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
Very happy with my memories. The download was easy and very clear. I'm so glad I sent them to imemories and have them saved
I'm very pleased by the service at I memories and have recommended it to others. It would be nice to have a longer field for the video titles.
Thanks for the 5 star review and trusting us with your memories. Unfortunately there is a limitation in the title field due to DVD space constraints. Please let us know if you have any other questions.
We are very satisfied with the videos digitized by Imemories. The service and communication were exactly as outlined on the website!
Thank you for submitting your review. We are so glad you are enjoying your memories. Let us know if you have any questions.
Fast easy, these will make great gifts for family members.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
I got my VHS tapes digitalized. But I was expecting them to be touched up. Many of them were still very fuzzy. I'm happy that I'm finally able to view them but was under the impression that they would be fixed.
Hi Stephanie,
We appreciate you taking the time to submit your review. We are always trying to obtain the best possible outcome, it will depend on the condition of the tape, degradation, etc. Please let us know if you have any questions.
Thanks for the 5 Star review! We are so glad we could help you preserve your memories.
I'm so appreciative for imemories. Now I have my memories to share for a lifetime digitally. They did an awesome job with video quality for such old tapes.
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
Thanks to iMemories, they restored a couple of family pictures, that had been partially damaged in a flood. One being of my daughter when she
Was a toddler, but passed away in 2003 at the age of 37. I now have that
One picture to look at, as long as I am on this earth. Thank you again.
Thanks for the 5 star review and trusting us with your memories.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the 5 star review! We are so glad you are enjoying the iMemories experience.