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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories Reviews Summary
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
This summary is generated by AI, based on text from customer reviews
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The box you receive gives you simple, easy to understand instructions. Have recommended this to all my friends and family.
I was terrified to let go of these video cassettes because much of the footage was with a son who passed away. They were handled perfectly and I got the originals back without a hitch. Thank you so much!
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
The process was very easy. After sending my photos and film in, I did find a cheaper place, but great service from imemmories.
Thanks for reviewing our site. Let us know if you have any questions. 1-800-845-7986
The digital pictures are high quality and met my expectations. I would use iMemories for future photo conversions.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
One of the tapes I sent was not able to be digitized and no one told me. They just sent it back. If I di d not call I would not have even gotten a refund.
Thank you for submitting your review. We appreciate your feedback. We have addressed this issue and you will now be notified in your notification email that we couldn't produce something. We apologize for the inconvenience.
Great service. Seeing our digitized memories is priceless! We are looking forward to enjoying hours of entertainment with our family over the holidays.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
It's been Great to view old videos. So far able to download all but 3. Trying to solve that concern.
Thank you for submitting your review. We are so glad you are enjoying your memories. Please call us and we can go over your order with you and answer any questions you might have. 1-800-845-7986
I stumbled upon imemories in searching for a method of transferring old VHS tapes to a digital format. Their website offered an easy explanation of how to send my tapes to them (with my own shipping bos OR with theirs). I sent my tapes in and had a notification when the tapes arrived and notification within 2 weeks that my digital images were available for viewing. Imemories also offers several methods for downloading or maintaining the files on the icloud for a reasonable price. I now have quick access and viewing of my most cherished memories and have the ability to share them as well. Great job, Imemories!
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
So thankful to have all my precious videos of my three children preserved so our whole family can enjoy them together forever. The process was easy and well-priced. Thank you!
Thanks for the 5 star review and trusting us with your memories.
I hadn't ever seen my son's videos. I used this service and after 20 years got to watch them!
(End of review)
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Awesome! Very easy to use and not as much $ as I had expected
We appreciate you taking the time to submit your review. We are so glad you are enjoying the process and trusting us with your memories.
Having all of my family pictures, videos and home movies on digital format is a wonderful way to share the family pictures.
I just insert the flash drive that holds over 30 years of family movies on a little device.As of this writing I have not received it, but I have been extremely satisfied with being able to view it online.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
I had an old video tape digitized and I was unhappy with the sound on the finished product so iMemories paid for me to send it back in and they fixed the problem with no extra cost. I am very satisfied and highly recommend their service.
The customer service is excellent. The final flash drive was done perfectly.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
I sent several pieces of 8MM tape to be digitized and was charged the price for a 50' roll of 8MM tape. I chose 6 of the pieces out of the several I sent. They were digitized and some of them were 8 seconds long and some were 12 to 15 seconds long. It just showed me that this particular way of digitizing my pieces of 8mm film is not the right choice. I will be getting my own equipment to do this because I can't see paying for 50' and getting a 12 to 15 second digitized movie. The quality of the digitizing was good and the service is exceptionally good. The people I dealt with were very helpful and friendly. I just have something to digitized that they can't deal with.
Thank you for submitting your review. We appreciate your feedback. If you have difficulty transferring your film, feel free to send them back to us for processing. Feel free to call us with any questions you might have. 1-800-845-7986
Love all my videos that I took so many years ago on my computer now. Thank you very much for making it so easy.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Very easy and reasonably priced way to store all your photos so that you can actually look at them.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
I enjoy watching all my converted tapes! Trying to save up some more money for the rest of my cassettes!
Thanks for reviewing our site. Looking forward to helping you with your next order.
Wow! So amazing and easy. I was very nervous about letting all my precious home movies out of my possession to send. Box and instructions were very simple. Tracking of package progress also helped relieve my worries. Was so thrilled how quickly I got the email saying my films were digitized and ready to view. Thrilled to be able to watxh them whoever my family and I want to.
Finally are able to see my grandparents European tours from way back. Current videos are great and all done relatively quickly. Thank you
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.