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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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This was the first time I've used iMemories. I love that they help us keep our cherished memories safe. I sent our wedding video to be transferred from VHS to digital. They did an excellent job of keeping the original just as they received it and returned it in same condition. When the video was available to look at online I saw that in the beginning the tape was on its last leg. Thank God I sent this in. IMemories did a good job transferring to digital from vhs. I plan to use them again.
Much more expensive than I thought when finally finished the deal. Seems like the price went up as time went by
Love your procedure from beginning to end. You make me feel you value my pictures and videos as much as I do. The discount coupons you provide.are a great incentive to do more than I normally would.
I've used your services in the past and have been very pleased. On this order my textured photos (wedding) were scanned poorly leaving a white spotted checkerboard pattern on each. There is no way I can even edit the electronic versions to make them look like the original.
My daughter can not thank me enough for the videos we now can share. She even cried knowing these priceless videos now can be viewed. Thank you imemories for this joyful experience.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
I ordered your services for my stepson; I sent in 15 tapes & had converted to online viewing. I'm hoping he'll love the memories of his younger years.
Thanks for my memories! I truly waited too long. My family is enjoying seeing past generations of our family.
This was amazingly easy! So glad I took of advantage of the opportunity!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Great service and communication! Exceptional quality with the final product. Great to see old movies come to life!
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
This is 1st email received since I sent my videos and photos. I had to call to see if my package was received. I want email notification also after digital process done. I had to check online. I receive emails each day from marketing about buying products but not about status of my order. Two years ago it was better.
Hi Linda,
Thanks for leaving a review. We are having our Tech Team look into the possible reasons why your email isn't receiving our emails. I see at one time you were receiving emails from us. We will let you know what we find out. Please call with any questions. 1-800-845-7986
Very much enjoyed the digitalized memories and overall service satisfactory just not sure about the $50 per year membership seems a little much having already paid $166
Imemories did a great job converting VHS and 8MM for me of my adult children growing up as well as one from over 50 years ago. Good quality and customer service was very prompt in answering my emails. I just mailed off 7 more videos for conversion and plan on giving them as Christmas presents.
Great deal with great editing on so many home movies! The process was smooth and my original material was returned in perfect condition.
Videos were clear and sound was good
Video title were good based on some titles on video. Options were excellent, download, the ability to send via email or text.
Thanks for the 4 star review! We are so glad you are enjoying the iMemories experience.
I have used iMemories for slides and VHS tapes. They did an A+ job on all of these. Bringing photos and videos from the past to digital keeps my memories alive.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Everything was done in a timely manner, videos are good quality. I've also had a great experience with customer service, they respond very quickly.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
Smooth and easy process and well worth the affordable price to save memories
I will do this again.
Thankyou for the service and help to get this done
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
The enjoyment and laughter these films have brought to my family are priceless. Do not keep the box of films, get them done ditigitally
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.
It was amazing to see videos from 40 years ago - that will now last forever. My children will be so surprised. Thank you iMemories for securing my family memories!
Seeing my grown sons as babies again was truly amazing! Thank you I memories for making it possible! We had tried to put old tapes onto DVDs in the past and the process was so time consuming and complicated. This was so simple, gather the tapes, pack them in a box and ship them off! A few weeks later, wonderful memories began to appear in my inbox! I was able to send a few to friends and family, which they absolutely loved and then created a bundle of DVDs to keep for the future.
Thanks for the great review. We appreciate your kind words. We are so glad we could help you preserve your memories.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Thanks for the 5 Star review. We are so glad we could help you preserve your memories.