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iMemories is a cloud-based storage and streaming service that puts a lifetime of memories at your fingertips. From older analog home movies and slides to modern digital videos and photos, you family̢? S entire collection of personal videos and photos i...
iMemories generally enjoys a positive reputation, with customers frequently praising the quality of their digitized products and the ease of the online process. Many users express satisfaction with the timely turnaround and helpful customer service, often recommending the service to friends and family. However, some customers have raised concerns regarding additional charges for returns, audio quality issues, and difficulties with the website's editing features. Overall, while the company excels in product delivery and user experience, there are areas for improvement in customer communication and technical support.
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Some of the digitalized items brought tears to my eyes. I have not been able to view them for ages. Thank you so very very much.
I was very happy with the results of converting my 8 mm home movies. It was super simple to send and completed very quickly.
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
Excellent! I was able to email the films to my children, but I'm still trying to download them on a DVD.
Thanks for reviewing our site. Let us know if you need any help with the downloads, 1-800-845-7986
They have done a wonderful job with my videos! I am very satisfied! I can't wait to show my children!
We appreciate you taking the time to submit your review. We are so glad you're enjoying your memories.
They bend over backwards to initially get you to use their services; but am afraid just another yearly subscription Im not willing to jump into!
Oh my gosh! After 15 years of not knowing what to do with my old camcorder tapes of my kids, I finally sent the in to IMEMORIES. My entire family has been enjoying these memories via your site. We have laughed, cried, we have watched memories we forgot we had! It has been the best. I'm looking for more tapes to send in as I type this. So easy to do. And such a reward. Thank you
Hi Rebecca,
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
Easy and Safe process. We have been enjoying the ability to share and view on the go.
Hi Christy,
Thanks for the 5 Star review and trusting us with your memories.
Easy to work with. Reasonable rates. I love having viewing on every electronic device I own.
Family out of town. Great way to share all the family videos.
Hi Patty,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
The whole process was easy to do. Just pack the box, ship, download digital. Quick, easy and affordable. Glad I finally did this with all my old VCR tapes.
Hi Ruta,
Thanks for the great review. We appreciate your kind words. Let us know if we can help in any way.
Excellent! We are sending the rest of our tapes this week and are excited to have a discount. We are very happy!
Hi Amy,
Thanks for the 5 Star review and trusting us with your memories.
We love the pictures they bring back so many memories. My brother and sister are also enjoying them. They are marvelous!
Hi Chiquita,
Thanks for the 5 Star review! We are so glad you are enjoying the iMemories experience.
I had help from iMemories 'Danille, who was very helpful in helping me to download. She was friendly, patient, talked slow and soft as I have had 3 strokes and she was very considerate.
IMemories has been a pleasant experience.
Hi Linda,
Thanks for the 5 Star review. We appreciate you taking the time to submit your review. We are so glad that Danielle helped you out with your downloads. Please let us know if you need anything else.
Overall I am very pleased with my experience and that I received my memories digitally. The only thing I wished is that some of my old unlabeled tapes that I put into the box were either duplicates or were blank, but I was still charged. I would have preferred someone call me and ask or that it would have been obvious that I didn't need a "blank" or duplicated memory. I could have saved quite a bit.
Hi Chyrl,
Thanks for the feedback and taking the time to submit your review. We do offer a blank tape check for. 99. We can confirm if there is content or not. Several of the VHS tapes were TV content which is copyrighted and a lot of the time there is home movie content between TV shows. Unfortunately with 8MM tapes, people would transfer to VHS so they could play them with ease. Unfortunately we run thousands of tapes every day and cannot stop and compare footage for customers. Please let us know if you have any questions.
Some videos had a ton of traffic so I called customer service and they redid it. The 2nd time, they came out beautifully. I am very happy to have done this and have memories of myself as a baby and his deceased grandparents to show him one day when he is older.
Hi Jessica,
Thanks for the 5 Star review. We are glad you are enjoying the preservation of your memories. Let us know if you have any questions.
Relieved to have saved so many memories and to be able to share them with family and friends. Well worth it!
Hi Deborah,
Thanks for taking the time to submit your review. We are so glad you are enjoying the iMemories experience.
The slides I sent to be scanned came back with off colors, and poor focus.
I'm so HAPPY i finally took advantage of this offer! Now enjoying YEARS of memories i forgot we had! Thank you!
Hi Loretta,
Thanks so much for the 5 Star review. We are so glad you decided to preserve your memories with us. Don't forget to download the free mobile app so you can have your memories with you at all times.
I sent 6 old VHS tapes and had them converted to digital and then I downloaded onto my computer. Price is a little high and I was hoping they could fix some of the "bad" spots on the tape but they didn't. I still have my memories and will soon be burning them onto dvd's.
HI Holly,
Thanks for the 5 Star review. We are so glad that you could download your videos. We do strive to obtain the best capture possible but the outcome is dependent on the original condition of the tape.
I was very satisfied with the speed with which my 8mm movies were converted. However, I was not happy with the quality of some of the resulting video files. I realize that some of the film was in poor condition, but where the video was dark, the video compression added a lot of visible noise and artifacts. The compression applied might have been the same for both good and bad quality film, but it had the effect of making the bad quality film worse.
I was generally happy with the online portion of the process, but I wish there had been an easier way to download all of my videos. I had to start playing each video and then click to download it. It would have been great if I could have selected all of the videos in one place and downloaded them all at once.
I've been holding on to these videos for almost 20 years! Now that my children are adults its so much fun to watch. I'll admit I was worried boxing up ALL my precious tapes and sending them. But this company made it so easy and affordable to "re live" all the memories. I can watch on my phone anywhere, and share with anyone. Don't wait send in yours today!
Hi Cynthia,
Thanks for taking the time to submit your review. We appreciate your feedback and we are so glad you are enjoying your memories.
Answer: Hi Chi, We are unable to process tapes containing mold, we do not offer mold removal services. Please reach out with any questions at 1(800)845-7986 M-F 7AM-5PM AZ time (currently MST).
Answer: Hi Clara, All negatives, slides and prints are scanned to JPEG (. Jpg) files and have an output of a 6 X 4 image at 500-600dpi resolution.
Answer: Hi Elaine, We do not transfer audio to digital. We only transfer video files to digital files. Please let us know if you have any other questions.
Answer: They won't but Immure Records will. Just google them. They are awesome.
Answer: Hi Beatriz, Yes we will use the label on your original media for the title that appears on your media! Please let us know if we can be of any assistance at 1(800)845-7986 M-F 8AM-5PM AZ time (currently MST).
Answer: Hi Joe, We can use your titles and dates for the titles that appear online or on DVD/USB/Download. The tapes do appear online in the order they complete processing, but we do have an easy frag and drop organizing ability to move them if needed! Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Patricia, We use the title on your tapes for the title that appears online or on DVD/USB/Download. This title can also be further adjusted after your watch your media online. Please reach out with any questions at 1(800)845-7986 M-F 8AM-5PM AZ time (currently PST).
Answer: Hi Janelle, We can process these slides to USB drives! Checkout our website for the most up to date pricing and current promotions, or give us a call for assistance at 1(800)845-7986.
Answer: Hi Mark, We do not have any specific bulk pricing, at times for larger orders we may have the ability to offer a higher discount, please reach out for more detailed pricing information at 1(800)845-7986.
Hi Loretta,
Thanks for the 5 star review and trusting us with your memories.