IdroTherapy

Total SCAM SCAM Do not buy this product
What they are doing is sending product using several names
Essence of Argan, Idrotherapy, Idro Labs, LSA Health and Beauty, Nu Vitality.
This should not be happening to the consumer of Canada.
The only thing you can do is send the product back with a tracking number or ONLY BUY ITEMS ON LINE WITH A PAY AS YOU GO CARD WITH ONLY THE AMOUNT OF THE PURCHASE Complete FRAUD

Really not very happy! This has to be the most expensive "Free Trial" I have ever participated in. First you pay p&p which is far enough. Then you are recommended to order a second product for optimum results, secondary p&p charges but it is at least optional
On deciding not to join the "Elite" monthly subscription thing, and cancelling within the allocated time frame, I am notified of a USD9.99 per product "processing fee for the return, plus I have to return the unused product or empty container from NZ to Australia, also at my expense
All of this info is available on order, however, it is not all explained in the Terms & Conditions on the website. Actual info is all over the place therefore just proves the old adage, if it seems too good to be true, it is!
Always read the small print, everywhere! Hunt for it, it is there!
But wait, I was offered an easier option... I could keep these products that I don't want and they would bill me USD15 per product for me to throw it out. Begs the question, why is the "Elite" membership price USD99 per month when clearly they are still making money at USD15?
Not at all above board, total rip off - I feel very foolish but lesson learned!

Like many complaining about signing up for the free trial offered on facebook - pay only shipping charges - only to find a month later on my credit card statement that I was charged over AU$300 with a a similar amount charged the following month. Contacting these people to complain and recoup your money is as stressful and painful as pulling teeth. My first phone contact was not pleasant but reasonable. When only one of the charges had been refunded, the second phone call was very heated but I thought it had been successful. It wasn't. The third contact the person was outright rude and nasty. I had already reported them to the ACCC - Aust Crime and Corruption Commission and a scam report was raised. Facebook Ireland was notified of complaint. I complained to my bank and wished to have their Mastercard merchant trader's licence investigated. It was only once the bank was involved and had complained to Mastercard on my behalf that I was refunded the second amount. Don't use them and if you do and have problems, complain like hell to the authorities and to the credit card companies through your bank. There are other people that falsely use this automated subscription. Their excuse is that once you give your credit card details to them for shipping charges, you have authorised them to use your card. Do not use them. Scammers. Ripping people off.

Saw a free trial online of the Idotherapy cream and Argan Oil on Facebook. The advertisement had a write up with Lisa Wilkinson saying she was leaving The Project as she had created this Idotherapy Cream and wanted to focus on skincare and no longer wanted to host a TV show. They had reviews of it by other famous Australian celebrities such as Margot Robbie, Sophie Monk and Sylvia Jeffries saying how wonderful the product is. I thought I would give it a trial and only had to pay shipping fees. I now know that this advertisement is fake and these celebrities have not consented to this.

Product arrived within a week. 2 weeks after receiving the product I was debited from my account $300 and 2 weeks later another $300. I received no emails, invoices or any other communication from the company nor did I ever see the terms or conditions.

I rang the company and cancelled my account. I asked why they are charging me as I only signed for the free trial. They said in the TCs that if I dont contact them within 14 days of receiving the product Ive signed up for a monthly subscription. I said I want to return the products and get a full refund and they said itll cost me to refund and take 6 weeks. What a joke! She said she can refund me a portion of the money approx $100 US and send me a present and can do this within 3-5 business days.

This company is unethical and are scamming people. Do not buy this product. They are taking your money without your consent or knowledge.

Buyer Beware of this company they are Scam artists. I wish I had read the reviews. DO NOT GIVE THEM YOUR CREDIT CARD you will regret ever doing business with them

I love this product as long as it's used with Essence of Argon Oil it gives amazing results and I see my wrinkles disappearing after continually using it.

I have tried a lot of Argan oil before and this product really works on my dull skin. I can feel the glow!
I will order for more!

The serum is very effective in my skin type. The changes are noticeable. You should try it yourself too.

I have had over $300 taken from my bank account and I don't know how to stop them. Does anyone have their toll free number. What a RIP OFF!