I'm trying to cancel my order and trial period but can't get through to anyone no matter what I try. Your phone number is incorrect so what do I do to just cancel everything. I've had emails saying no one can find my account so what does that mean. I'd like a reply as soon as possible please, thank you.

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I'm trying to cancel my order and trial period but can't get through to anyone no matter what I try. Your phone number is incorrect so what do I do to just cancel everything. I've had emails saying no one can find my account so what does that mean. I'd like a reply as soon as possible please, thank you.

asked by Nannette S. on 12/19/16

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Alan M. · Answer 1 · 2017-01-15T05:53Z

Alan M.

on 1/15/17

You need to contact your bank and instruct them to stop/ block this company from taking any more money

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Vicki B. · Answer 2 · 2017-07-16T08:22Z

Vicki B.

on 7/16/17

I ended up cancelling my card. The bank said it is only way to ensure they do not charge you. I was unable to get hold of anyone on the Sydney phone number as it asked for the phone number I order from, but then said my number was not on their records and canceled my call. The online cancel option did not recognise my email address. Total SCAM. Embarrassed I fell for the free sample offer.

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Linda M. · Answer 3 · 2017-06-02T10:04Z

Linda M.

on 6/2/17

The only way I got through was on live chat and then they rang me... I agree total scam.

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