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IdroTherapy
Questions & Answers

219 reviews

Here’s what buyers have asked with answers from IdroTherapy staff and previous consumers.

11
questions answered
0%
answered within 1 day
Question:

I'm trying to cancel my order and trial period but can't get through to anyone no matter what I try. Your phone number is incorrect so what do I do to just cancel everything. I've had emails saying no one can find my account so what does that mean. I'd like a reply as soon as possible please, thank you.

Answer:
You need to contact your bank and instruct them to stop/ block this company from taking any more money
By Alan M., over a year old
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Question:

Hi I would like to know how I go about getting my money back from you $90.40 that was taken from my account after trying the product for two days I had a reaction so sent it back straight away with a letter explaining what had happened it was so quick and I should never have been charged it's a free trial unless you go over your month I had it for two days. I want my money back please as bank is going to look into it

Answer:
They took 125 euro from my bank account without my permission STAY AWAY FROM THIS RIP OFF COMPANY They took the money and wont answer ant E Mails Stay away from Idrotherapy
By laura c., over a year old
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Question:

I would like to cancel my idrotherapy my name is Maree Johnstone 64burghley street Longford Tasmania can u help I don't want anymore of this product

Answer:
Your best option is to contact your bank or credit union and have them cancel your credit card. This is inconvenient and incurs a small fee, but it is the only way.
By Helen B., over a year old
See another answer (1)
Question:

How can I be charged so much money for something I did not even get

Answer:
I have just had the same experience Sandy T. Trying to deal with it all now.
By trish D., over a year old
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Question:

I'm not happy with this cream I would like to cancel my order Paula moten 13 Bishop Street Boomi Thankyou 0491117235

Question:

I want to canel this so called subscription. I only wanted the trial. I want my money back today! Really upsetting, I'm going to report you to FB.

Answer:
Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support
By Idrotherapy S., over a year old
See another answer (1)
Question:

I want to canel this so called subscription. I only wanted the trial. I want my money back today! Really upsetting, I'm going to report you to FB.

Answer:
Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support
By Idrotherapy S., over a year old
See another answer (1)
Question:

How much for the moisturizer cream?

Question:

How to apply agan essence of oil and idrotherapy cream? Which one is applied first?

Question:

to whom it may concern, could you please cancel my order I didn't realize, That it cost so much. Thanks Beverley Ferrel.

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