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IdroTherapy

How would you rate IdroTherapy?
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Australia
1 review
6 helpful votes
Follow Kim L.
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Dont buy anything from this website. Dont get anything free samples for try because after they get your information and account then they take money from your account. I really did. I see on Facebook they said get free samples to try then I get 2 samples they charge $12.90AUD but two weeks later they take another one this one $143.90AUD I so upset and I ring them i ask them to return my money back to my bank but they returned only $90.00 AUD they still took 53.90 no return for me. Im a Australian pensioner and Im sicknesses I have no money to pay rent I told them and I cry a lot, but they still dont want to give my money back. Anyone can help me to get this money back please. Please. Thankyou..

Date of experience: December 22, 2017
Australia
1 review
8 helpful votes
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Deceitful rip off
December 17, 2018

I stupidly ordered the " free" samples of Essence of Argan and wrinkle eraser supposedly endorsed by Lisa Wilkinson. Didn't realise until I received the follow up email that one was $99 that would be automatically billed and the other absolutely exorbitant as well.
I rang, was hung up on the minute I mentioned sending back, rang again and got the RMA return Merchandise numbers. When returned, at your own cost, they charge ANOTHER $9.90 " handling fee" for absolutely nothing which is billed in US $ at just over $15 (even though I rang a Sydney number and was told the price) Don't go near them!

Date of experience: December 17, 2018
Romania
1 review
0 helpful votes
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Nice little booster
February 22, 2022

Even if I am only 31 my skin looks much older. I have very deep wrinkles around my eyes, my mouth and my forehead and It's so frustrating. I started reading more and more about skincare and I decided to include the Idrotheraphy Wrinkle Reducer Age Defying Serum into my daily skincare routine and I am so happy that I did. I've been using it for almost 2 months now and I can now say I love my skin texture once again!

Date of experience: February 21, 2022
Idrotherapy S. IdroTherapy Rep
over a year old

Hi Christine!

Thank you so much for this awesome feedback! Please share the good news with your family and friends!

Australia
2 reviews
15 helpful votes
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ABSOLUTELY FURIOUS!
February 27, 2017

As all reviewers have highlighted, this is a scam! Not only are you posted products you did not order but they deduct the amounts each month ($600 over four weeks). When you call they direct you to their terms and conditions which are in direct contradiction with their actual advertisement. BEWARE BEWARE BEWARE

Date of experience: February 27, 2017
Australia
2 reviews
10 helpful votes
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Thieves
December 27, 2018

Thieves and cheats, i also stupidly ordered "Free Samples' there's no such thing, cancelled in October, got billed, rang them in November returned the products, no refund and still found i have been charged again, they owe me 2 months worth of cash, i, am left feeling like a fool, i think it's time to get Consumer Affairs and Current Affairs TV involved, i simply cannot afford the exorbitant prices they are charging. In future i will read comments before purchasing anything promoted by the likes of so called TV personalities. PLEASE STAY WELL AWAY FROM THIS COMPANY>

Date of experience: December 27, 2018
Canada
1 review
14 helpful votes
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Bad bad company
June 24, 2018

This is a scam, please dont order anything, so far no shipment bud all the charges on my credit card. Wait til Im finished with them, I dont like to be cheated.

Date of experience: June 24, 2018
Philippines
1 review
1 helpful vote
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Thumbs up!
August 7, 2017

My friend recommended me this Idrotherapy cream... I hesitated at 1st but decided to give a try. Now ive been using it for almost 3 weeks now and so far everything works well!

Date of experience: August 6, 2017
Canada
1 review
16 helpful votes
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Rip Off
January 30, 2016

BUYER BEWARE! READ THE ENDLESS FINE PRINT LADIES, THIS PRODUCT DOES ABSOLUTELY NOTHING BUT COST YOU MONEY. TO DATE THEY HAVE TAKEN ALMOST $400 FROM MY BANK ACCOUNT AND i HAVE GOT A TRIAL BOTTLE OF CRAP

Date of experience: January 30, 2016
Canada
1 review
5 helpful votes
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Scammers
November 23, 2017

Unreal this company should not be in business!
Charge peoples credit cards without knowledge or permission. If the product is so great should have to scam people to use it.

Date of experience: November 23, 2017
Michigan
1 review
4 helpful votes
Follow Bonnie G.
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I dont see any improvement & cant get them to stop shipments and charges. Way too expensive! Dont order.

Date of experience: December 5, 2023
Canada
1 review
8 helpful votes
Follow Christine F.
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Idrotherapy total scam!
May 25, 2022

Ok I've been using the cream for over a month now and absolutely no change! The company has charged my credit card 3x and I've tried calling and left on hold with only music playing. Don't be fooled!

Date of experience: May 25, 2022
Idrotherapy S. IdroTherapy Rep
over a year old

Hi Christine,

It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.

Alternatively, we can be reached via Phone & Live Chat 24/7:

https://support20.com/live_Chat

US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261

Ireland
1 review
8 helpful votes
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Total scam
October 16, 2018

I paid for the shipping for the free trail, I then wanted to cancel my order as I read I would be charged 100 if I didn't cancel after 16 days. I tried calling & it said the number is not recognised so I email 4 times, I received no response.
I finally managed to get to chat with someone on their chat site which I just stumbled across. I had to request a call 3 times, I finally received a call & I explained I wanted to unscribe as I didn't want to get charged 100, oh but little did I know, today I was charged 100 as I was on day 16, I explained I tried calling & the number was not recognised & emailed & I got no responce. I was told the number does work. The Irish number in their website does not work.
I am so annoyed, in total I have paid 118 for products I have no interest in, the whole thing is a total fix! Please nobody sign up to this, it's beyond the worst service I have ever received. Total scam.

Date of experience: October 16, 2018
Ireland
4 reviews
25 helpful votes
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Scam
October 30, 2015

I cancelled the product and my credit card I just got my bank statement and another 96 euro taken out by them out of my personal account how the hell did they get the bank details as I did not give to them, I will have to close down all my accounts on Monday, very upset

Date of experience: October 30, 2015
Australia
1 review
5 helpful votes
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Say sml amt for trial give cr card no lookout. Cr card debited $58.20 then $129 mth later vontact asked why then say its for nxt lot arriving. Then try to cancell charge for cancel it goes on an on. Beware. Whish had read reports 1st

Date of experience: February 10, 2018
Philippines
1 review
0 helpful votes
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Nice Cream
November 11, 2018

I am a big fan of this cream, first i got it as a gift from my daughter in law. Ordered and asked for every 2 months shipments for almost a year now. Nice one.

Date of experience: November 9, 2018
Philippines
1 review
0 helpful votes
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Great Cream
June 30, 2019

I like this cream not heavy to my face, I am using it day and night and never bothers me at all. The result is so amazing, see the changes in 2 weeks of using

Date of experience: June 30, 2019
Philippines
1 review
0 helpful votes
Follow Sonia A.
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I fell in love with this brand! Several minutes after I'd cleansed and moisturized, s On top of that, my skin was super soft! It's been a few weeks now and I'm seeing great results.

Date of experience: December 8, 2021
New Zealand
2 reviews
17 helpful votes
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Not great,
April 13, 2018

Watch how they make there money, (small print) didnt receive email, as mail may have gone to spam.
I Paid $175 what a scam. Wasted my money. No refund offered. These sites should be stopped.

Date of experience: April 13, 2018
Australia
1 review
12 helpful votes
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These dreadful scammers and credit card fraudsters IDROventures distributors of Idrotherapy cream and Argon oil operating under several different company names will entice you with a free trial which arrives promptly and then whoosh a few days later multiple charges go against your credit card - total and utter robbery and the product does not arrive. THIS COMPANY IN THE BARBADOS NEEDS TO BE STOPPED. There is absolutely no warning they are going to help themselves to your credit card with differing amounts in the hundreds of dollars. DO NOT HAVE ANYTHING TO DO WITH THEM

Date of experience: January 29, 2016
Australia
1 review
4 helpful votes
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Scam scam scam
October 31, 2017

How do these people sleep at night! Warning, DO NOT BUY THIS PRODUCT! They are a fake, crooked operation, they took my money and tried to make it very difficult for me when I tried to cancel. This product needs to be reported, removed and shut down!

Date of experience: October 31, 2017

Overview

IdroTherapy has a rating of 2.2 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IdroTherapy most frequently mention credit card, free trial and bank account. IdroTherapy ranks 1005th among Skin Care sites.

service
40
value
40
shipping
38
returns
38
quality
37
+2