Dont buy anything from this website. Dont get anything free samples for try because after they get your information and account then they take money from your account. I really did. I see on Facebook they said get free samples to try then I get 2 samples they charge $12.90AUD but two weeks later they take another one this one $143.90AUD I so upset and I ring them i ask them to return my money back to my bank but they returned only $90.00 AUD they still took 53.90 no return for me. Im a Australian pensioner and Im sicknesses I have no money to pay rent I told them and I cry a lot, but they still dont want to give my money back. Anyone can help me to get this money back please. Please. Thankyou..
I stupidly ordered the " free" samples of Essence of Argan and wrinkle eraser supposedly endorsed by Lisa Wilkinson. Didn't realise until I received the follow up email that one was $99 that would be automatically billed and the other absolutely exorbitant as well.
I rang, was hung up on the minute I mentioned sending back, rang again and got the RMA return Merchandise numbers. When returned, at your own cost, they charge ANOTHER $9.90 " handling fee" for absolutely nothing which is billed in US $ at just over $15 (even though I rang a Sydney number and was told the price) Don't go near them!
Even if I am only 31 my skin looks much older. I have very deep wrinkles around my eyes, my mouth and my forehead and It's so frustrating. I started reading more and more about skincare and I decided to include the Idrotheraphy Wrinkle Reducer Age Defying Serum into my daily skincare routine and I am so happy that I did. I've been using it for almost 2 months now and I can now say I love my skin texture once again!
As all reviewers have highlighted, this is a scam! Not only are you posted products you did not order but they deduct the amounts each month ($600 over four weeks). When you call they direct you to their terms and conditions which are in direct contradiction with their actual advertisement. BEWARE BEWARE BEWARE
Thieves and cheats, i also stupidly ordered "Free Samples' there's no such thing, cancelled in October, got billed, rang them in November returned the products, no refund and still found i have been charged again, they owe me 2 months worth of cash, i, am left feeling like a fool, i think it's time to get Consumer Affairs and Current Affairs TV involved, i simply cannot afford the exorbitant prices they are charging. In future i will read comments before purchasing anything promoted by the likes of so called TV personalities. PLEASE STAY WELL AWAY FROM THIS COMPANY>
This is a scam, please dont order anything, so far no shipment bud all the charges on my credit card. Wait til Im finished with them, I dont like to be cheated.
My friend recommended me this Idrotherapy cream... I hesitated at 1st but decided to give a try. Now ive been using it for almost 3 weeks now and so far everything works well!
BUYER BEWARE! READ THE ENDLESS FINE PRINT LADIES, THIS PRODUCT DOES ABSOLUTELY NOTHING BUT COST YOU MONEY. TO DATE THEY HAVE TAKEN ALMOST $400 FROM MY BANK ACCOUNT AND i HAVE GOT A TRIAL BOTTLE OF CRAP
Unreal this company should not be in business!
Charge peoples credit cards without knowledge or permission. If the product is so great should have to scam people to use it.
I dont see any improvement & cant get them to stop shipments and charges. Way too expensive! Dont order.
Ok I've been using the cream for over a month now and absolutely no change! The company has charged my credit card 3x and I've tried calling and left on hold with only music playing. Don't be fooled!
Hi Christine,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website.
Alternatively, we can be reached via Phone & Live Chat 24/7:
https://support20.com/live_Chat
US/CA: (+1) 954-906-9888
UK: (+44) 1622423931
AU: (+61) 3 8657 4222
IE: (+353) 766805822
NZ: (+64) 98840485
SG: (+65) 31382261
I paid for the shipping for the free trail, I then wanted to cancel my order as I read I would be charged 100 if I didn't cancel after 16 days. I tried calling & it said the number is not recognised so I email 4 times, I received no response.
I finally managed to get to chat with someone on their chat site which I just stumbled across. I had to request a call 3 times, I finally received a call & I explained I wanted to unscribe as I didn't want to get charged 100, oh but little did I know, today I was charged 100 as I was on day 16, I explained I tried calling & the number was not recognised & emailed & I got no responce. I was told the number does work. The Irish number in their website does not work.
I am so annoyed, in total I have paid 118 for products I have no interest in, the whole thing is a total fix! Please nobody sign up to this, it's beyond the worst service I have ever received. Total scam.
I cancelled the product and my credit card I just got my bank statement and another 96 euro taken out by them out of my personal account how the hell did they get the bank details as I did not give to them, I will have to close down all my accounts on Monday, very upset
Say sml amt for trial give cr card no lookout. Cr card debited $58.20 then $129 mth later vontact asked why then say its for nxt lot arriving. Then try to cancell charge for cancel it goes on an on. Beware. Whish had read reports 1st
I am a big fan of this cream, first i got it as a gift from my daughter in law. Ordered and asked for every 2 months shipments for almost a year now. Nice one.
I like this cream not heavy to my face, I am using it day and night and never bothers me at all. The result is so amazing, see the changes in 2 weeks of using
I fell in love with this brand! Several minutes after I'd cleansed and moisturized, s On top of that, my skin was super soft! It's been a few weeks now and I'm seeing great results.
Watch how they make there money, (small print) didnt receive email, as mail may have gone to spam.
I Paid $175 what a scam. Wasted my money. No refund offered. These sites should be stopped.
These dreadful scammers and credit card fraudsters IDROventures distributors of Idrotherapy cream and Argon oil operating under several different company names will entice you with a free trial which arrives promptly and then whoosh a few days later multiple charges go against your credit card - total and utter robbery and the product does not arrive. THIS COMPANY IN THE BARBADOS NEEDS TO BE STOPPED. There is absolutely no warning they are going to help themselves to your credit card with differing amounts in the hundreds of dollars. DO NOT HAVE ANYTHING TO DO WITH THEM
How do these people sleep at night! Warning, DO NOT BUY THIS PRODUCT! They are a fake, crooked operation, they took my money and tried to make it very difficult for me when I tried to cancel. This product needs to be reported, removed and shut down!
Answer: You need to contact your bank and instruct them to stop/ block this company from taking any more money
Answer: They took 125 euro from my bank account without my permission STAY AWAY FROM THIS RIP OFF COMPANY They took the money and wont answer ant E Mails Stay away from Idrotherapy
Answer: Your best option is to contact your bank or credit union and have them cancel your credit card. This is inconvenient and incurs a small fee, but it is the only way.
Answer: I have just had the same experience Sandy T. Trying to deal with it all now.
Answer: Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support
Answer: Hi Christine, Thank you for reaching out. We are sorry to hear you're canceling your order. Please provide your order ID or email address to further assist you. You may also reach out to us on our 24/7 Phone & Live Chat support. Please check the numbers below that applies to your region/country. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 IE: (+353) 76 888 6553 BE: (+32) 2 588 55 70 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 Best, Customer Support
IdroTherapy has a rating of 2.2 stars from 219 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IdroTherapy most frequently mention credit card, free trial and bank account. IdroTherapy ranks 1005th among Skin Care sites.
Hi Christine!
Thank you so much for this awesome feedback! Please share the good news with your family and friends!