If you live in Canada, do your self a favor and stay away from this dubious site with literally no QC at all, i paid over 40 CAD on custom duties, before even opening the box

The pair of shoes i received were in deplorable condition, it's as if someone at the warehouse decided to do a prank and scratched them up deliberately, The box was pretty beat up and the leather creases easily, 0/10

Terribly disappointed, would give 0/10 if that was an option

My boyfriend bought me a beautiful necklace from this company. A few months later, the clasp broke while I was wearing it and fell off sometime throughout the day. It is now no where to be found. After contacting customer support, they require a photo of the broken necklace before they can provide a refund/replacement. Obviously this is not possible in my case. I understand they can't just hand out refunds to everyone who says their product broke and is now lost, but some acknowledgement or offer would be appreciated. Just wanted to warn the next buyer not to purchase their cheaply made, yet expensive jewelry.

I recently ordered a $300 pair of wireless headphones from Huckberry. 3 days after my order was placed, USPS tracking stated that they were delivered. When I got in touch with the Post Office, they were no where to be found. I then contacted Huckberry, who asked me to wait a few days for a possible delay in USPS's system. After about another week, I contact my rep, Ezra, again and he had a new pair sent out to me that day via FedEx. Very pleased with their accountability on a fairly large ticket item.

Thank you, Huckberry.

Ordered something in stock, was given huge window of delivery time. Order stayed in "processing" for a week and was given the run around as to why it was not shipped yet when AMazon had it on 2 day prime. Tried to cancel the order and was given more run around as they were not sure it could be cancelled.

And they always just refer to the "policy " page... Scam artist response. "we told you we were going to screw you on our policy page so we are just doing what we said, your expectations should be inline now if you read our policies:"