My husband is a big/tall man (6' 2" and weighs around 265 lbs), so I was skeptical about ordering these beings no weight capacity limit was shown and the size of the recliners were a bit smaller than the Lazy Boys they would be replacing.
After reading many "great" online reviews about them, I decided to take the chance and purchase two of the manual recliners (without the extension seat or wedge).
Both my husband and I couldn't be more pleased with the quality (very well made)and comfort of these recliners! He can sit very comfortably in them even when his legs are outstretched. I LOVE them because they really support my lower back and neck (which were injured in a vehicle accident years ago), and the fact that I can sit in them for long periods of time without ever feeling uncomfortable!
We were also very satisfied with Home Cinema Centers customer service and the delivery company they use for shipping! Great shopping experience!
This was an excellent experience all around. They were the best price I could find. They also kept me up to date with my order via email.
Shipping company was perfect and delivered righ tto my room. My family loves the new sectional. Its so comfortable. I will definitely be using them again.
Thank you homecinemacenter
My husband and I bought our first home. So I called to insure the advertising we saw on the homecinemacenter.com was correct.
This was 1/12/17
1. Free Shipping
2. Free nightstand with bedroom set over 800.00
3. Buymore10 10% off if you spend over $5000. 00
(JERK lost out on a $9,500.00 sale.)-
That guy was so rude and unprofessional.
It was simple question like: What state are you all based out of?
How long for shipping? Product information?
Finally I asked for a manager or corporate number. The guy I assume his name is Mark is a idiot! He would not give me any information and he disconnected the call!
HomeCInemaCenter is my go to when I need something. There are a lot of sites out there, but HCC has the best customer service, with the best items at great prices. I've ordered everything from bar stools to just recently a sectional. Everyhting arrives packaged so well and perfect condition!
HCC has amazing deals on bedroom sets and some of the best I have found online. I have ordered 2 sets and they came in beautiful. Order arrived in faster than expected. Customer service has been a pleasure to deal with about all of my questions about shipping to product details. 5 Stars all the way!
I was able to purchase a table and chairs set. HCC had the item and it was was significantly discounted. The items arrived in
Great shape and I am very happy with my purchase. My sales rep, Lisa, was extremely helpful in the ordering process and she followed up for me when I had questions.
The delivery was crew was excellent and put the table set exactly where we requested. Notification was a few days before delivery and we would not be happier with the entire process. Thank you so much!
The hall tree, coffee table, cubbies with hooks, over door hooks -- so far everything we've gotten via HCC has been as described. We spend quite a lot on HCC staff time getting answers (is this furniture solid wood, what wood exactly, what is the weight limit on this chair or that love seat, how are returns handled, etc. etc, etc) with the result that we have never had to use their generous return policy. We will get more things here for sure.
HomeCinemaCenter was super easy and very convenient! We looked at places like Ashley and were saw great pieces of furniture but were way overpriced. Ashley also charged some ridiculous fee for delivery. We started looking around google to see if we could find the same furniture online. We came across HCC and it sounded too good to be true: After we purchased the pieces we saw in-store, we were kept up to date on delivery, our price was significantly reduced from what we found local, and the pieces
Arrived earlier than expected. No scratches, no dings, no problems!
We were so happy we made another purchase for a couch since we were so far under budget with our
Table and entertainment center. This was awesome!
Ordered bunk beds on December 7th as was told I would get before Christmas as this was a Santa gift for my 2 and 5 year olds. Was told 3 different times it will ship "tomorrow." After speaking to the same guy today (3 business days before Christmas) he was rude, acted as though he didn't care, could not guarantee delivery and hung up on us! Calls then went into voicemail! Had to file a payment claim with PayPal for a refund. Starting to think this company is bogus!
Ordered a furniture, it was damaged. Called customer.er service and the guy on phone was extremely rude told me to send email. I think he one of the owners otherwise he wouldhve get fired long time ago. After I disputed charges they send me replacement piece. It took overall 1month tho resolve the issue.
A lot of positive reviews here and on Google are fake, that's how they got my business. Go someplace else or you will be like me waiting for a month to get you order right.
The service is impeccable. I was a little worried about buying such a big ticket item online. Mike and the team at homecinemacenter kept me informed every step of the way. I knew when the furniture left the warehouse. I had the phone number of the local delivery service accepting the furniture and was called about the delivery date. The delivery itself was awesome. They unwrapped, took tags off and placed the furniture exactly where I wanted it. I've already recommended them to friends.
I've purchased a few pieces of furniture through HCC and have been completely satisfied with the quality, service, and fast shipping time. I have yet to be disappointed.
Great place, and I'm glad I found it online. My last purchase was a bedroom set which all arrived on time and in beautiful condition. Very happy with our selection and the quality of the bedroom set.
I recently ordered a bedroom set. A few days later it arrived on my doorstep. I contacted HCC which was a pleasant experience. I requested they send me instructions, which they did in just a few minutes.
The set is beautiful, and we are very happy with our
Purchase.
What an outstanding experience
I recently purchased a living room set with HomeCinemaCenter and the customer service was stellar! I worked with customer representative Amanda and she resolved an issue with my contact information expediently and professionally. I would strongly suggest Home Cinema Center to anyone looking to purchase new furniture. The delivery crew was absolutely amazing!
Bought a $2200 living room set, Sofa came damaged, Shipper and I both took pictures of the damage (box was shredded as was the corner of the couch, underneath).
Immediately called HCC. They indicated that, since I didn't follow directions (by notating the damage on the delivery receipt) there wasn't anything they could do. No empathy. No trying to resolve even though the shipper had proof at delivery the couch was damaged.
In the process of having my credit card company get involved to reverse the charges. In the meantime, charging them $50/day storage fee until they pick up their damaged stuff.
During that last few months I have purchased a number of items (media console, console table, popcorn machine, some artwork) from HomeCinemaCenter. I have all of the products to be of very good quality, and their Customer Service has been excellent.
Still waiting on my bed to ship. Status has said its processing, when I called to check the status of the order, they were very rude told me they could not help me and to check the website and then hung up on me. Don't buy from this company
I would never buy furniture online until I discovered Home CInema Center. I found exactly what I was looking for on their site, and it was by far the best price anywhere.
Customer service was greatly helpful. I've already recommended homecinemacenter.com to friends who are looking for furniture and hadn't considered buying furniture online.
I see reviews for other stores complaining that it took two months to receive their furniture. Not here., I received my furniture in just a week. Thats amazing considering how big it is and shippng across country. Thank you!
Very poor customer service. I reported damage upon receipt of the bedroom suite I ordered. The delivery driver noted on the Packing list that the one piece (dresser) had been compromised and the side was gouged. I took pictures with my phone since neither of us had a camera handy. These pictures showed the damage well enough to ascertain the dresser surely didn't arrive in excellent condition. I was told to take more pictures, of the whole dresser... with what? My phone? I told them I don't have a camera so now I need to go buy a camera and I best hurry up if I'm going to make their deadline. I told them they can come take all the pictures they need, just contact me first. Now I'm being told if I file claim they will sue me with a civil suite... now that's customer service! They're a scam.
I have shopped at homecinemacenter previously and have been impressed by the pricing, quality and selection of products and the quickness in delivering.
This is one of my favorite online retailers for my home improvement projects.
Answer: I 100% support this. Better question is how is this jerk not out of business yet.
Answer: Nonexistent - you are stuck pretty much with what they deliver - damaged or not
Answer: Beware! DONT DO IT! Scammy place. Owner will not answer your questions.
Answer: Ours never arrived at all! Don't order here! You will be very disappointed!
Answer: Worst service I've ever dealt with! You will wait eternity for a callback that will never happen! The owner should be in prison!
Answer: Ours said in stock. Ordered it for it to update to 3 months and no cancel option. This guy is ripping people off and needs to be in prison! Worst place on the planet!
Answer: BEWARE! Unreliable place. No customer service and no answer on where our order is. He also hangs up on customers! Very terrible! ZERO STARS
Home Cinema Center has a rating of 4.5 stars from 769 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Cinema Center most frequently mention customer service, white glove and perfect condition. Home Cinema Center ranks 4th among Furniture sites.