Discover the latest Hebeos dresses, prom dresses, wedding dresses, bridesmaid, evening and shoes, enjoy the cheap discounted prices, we ship worldwide.
The company has garnered a mix of positive and negative feedback from customers. Many reviews highlight the beauty and quality of the dresses, with several customers expressing satisfaction with fit and design. However, significant concerns arise regarding customer service, particularly related to difficulties with returns and poor communication. Issues such as receiving incorrect items, unpleasant odors upon delivery, and inadequate support for returns have been frequently noted. Overall, while the product offerings appear to delight many, the company's customer service approach requires substantial improvement to enhance the overall shopping experience.
This summary is generated by AI, based on text from customer reviews
Thank you nice much appreciated took long to get but I'm happy
My wedding dress is more beautiful then I thought it would be
Had a great experience with Hebeos and ordered a dress from them for my wedding. I paid for expedited shipping and it came a week earlier than I was expecting it. It looked exactly like the photo. The quality is great and the fit is perfect. Thank you! I can't wait to wear it on Saturday!
Very nice thanks, all dresses are beautiful and came in time
My mother of the bride dress was exactly as it was in the photos and it fit perfectly!
I'm always worried about quality of material and stitching. Hebeos did great!
Beautiful dress but it was three inches too short, hips three inches to small. The matching jacket was 2 inches too short in the sleet ed and the arm eye two inches too small, bicep 2 inches too small, and sleeves two inches too tight. If the dress had any allowance in the hem l could have had it altered. I am 5'7.5"? 135,35.5,27.5,38.5
Custom measurements. Top was still big and needed to be taken to local dress shop. Length and waist were perfect. Gorgeous dress.
Need to return to small, even though I measured. My wedding is 8/23/2025. Thank you
Made of extra cheap material, within minutes of wearing it the straps gave me a nasty rash on my skin, the material is so itchy and uncomfortable, the sizing is not accurate, I ordered a 2 and it fit like a 0, so tight I could barely breathe, dress is unwearable, complete waste of money
Dress arrived on time and was like the pictures! Arrived wrinkly but still exceeded expectations
Ordered an evening dress. The dress exactly as the picture. Fantastic quality, size perfect! This is the second time I ordered dresses, never disappointed! Beautiful, elegant dress!
I followed size chart provided & when I received it was way to small. I will need to return it & will be starting the process hopefully it will go smoothly.
I love this dress and it fits me so perfectly, my friends love this dress and all family love it
As a picky skeptic, I was fearful this would be a bust. My wedding dress was beyond my expectations! I love it and have already received tons of compliments!
The material that is used to make the dress is poor. I am asking for a full refund.
I was given a link to Hebeos to order a bridesmaid dress. I custom ordered it, it came in good time, and the dress looks very good. Unfortunately, there is a store on amazon called Bolensye that is using the exact same pictures of this dress, and some bridesmaids ordered that one, because it was much cheaper. It is not the same dress at all, not even close to the same quality as the Hebeos one, the color is different, etc. Just want to make you aware that there's another store out there using your exact pictures!
I actually bought the dress for my niece who is in Africa. Her wedding is going to be in December. My daughter tried it on and we all love it… I will recommend to everyone to purchase from the vendor and the shipment was in timely manner.
Exactly what I ordered! Came before delivery date, great material, measurements perfect. Definitely recommend!
The dress was beautiful it was wrapped nicely and it fit perfectly!
Answer: Hi Alyssa, it is a legit site. We have sold thousands of dresses to our customers. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: A: Hi, please see our return policy on this page. https://www.hebeos.com/return-policy.html
Answer: Hi Linda, we are so sorry to hear that you did not enjoy your experience with us. We take these issues very seriously and would love to continue working with you to solve them. Please continue working with our customer service team, we hope to hear from you soon!
Answer: Yes. We have sold thousands of dresses to our customer service. HEBEOS Customer Reviews: https://www.hebeos.com/review/gallery/ HEBEOS YouTube Channel: https://www.youtube.com/c/Hebeos
Answer: Yes. The dress we ordered was horrible and had an awful musty odor to it. It honestly looked like a highschool sewing project. Not at all worth the money. They will not honor their return policy so just walk away.
Answer: Hi Liliana. Thanks for asking. We have sold thousands of dresses to our customers. Here are our customer reviews. https://www.hebeos.com/review/gallery/ Here are our videos. https://www.youtube.com/c/Hebeos Here is our size chart. https://www.hebeos.com/size-chart.html If you are concerned about the size, I suggest you choose the custom size which allows you to use your measurements.
Answer: Hi Billie. Sorry for the issue. Please provide your order number, we will check it. Email: service@hebeos.com
Answer: Hi Quantaya. Yes. You will receive it before May 4th
Answer: Hi Jocelyn, your dress has been shipped. Please check your email to get the tracking information.
Answer: Hi Tay, Thanks for asking. Our factories are located in Singapore and Hong Kong. We have multiple local warehouses around the world.