Haband

I ordered a dress for my 85 yr. Old Mom's birthday. It took many weeks to get there and I was receiving false shipping info the whole time. When she got it, it didn't look like the picture and she returned it. The next day Haband took an auto payment out of my debit account for 9.99. I paid 38.72 for the dress. They refunded me 29 something.

The most recent catalog was full of what looked to me like extremely cheaply made merchandise and I don't plan to use this company again.

I ordered medium underwear. What they sent had a medium label but is 38 inches. Thy refused to offer free return or to just simply send a smaller size. Instead they wanted me to package it up and take it for shipping. I explained that this was very difficult form and for them to arrange pick up. They refused.

I ordered two pairs of medium length size 38 waist pants. They are too long and to big around the waist for me, although in any other pants that I would buy in a store, that is the right size. Haband wants $9.99 for me to exchange them. I am very saddened by this, and will never ever shop with these rip-off folk again. I advise you against buying clothes from their also. They probably will not fit, and you will PAY to exchange them.

It is a shame that I have to give them one star to post my review, they don't deserve even one, it is the worse website ever, all the information in the account is wrong and not updated, you can't find even your order history and they charge you for everything as well, I don't recommend this store to anybody.

This company sells good products at a fair price but God help you if you have a problem with an order. They people you speak with speak broken english and cannot understand your problem as you tell them about it I have now been charged for shipping 3 times to return an item when I was told it would be no charge since it was their mistake. I have been sent the wrong item 3 times and still dont have my correct item. I will just throw it out and never use them again. Also many items are not true to size and therein lies the biggest problem.

I purchased 2 sweaters. They waited a week before shipping thus the items arrived late. No returns on sale items. If you can return, they whack you $9.99. Totally disreputable company.

We paid off our account with them, but for some reason they started charging late fees to my 95 year old father. So a $40 purchase turned into $200 in late fees even though we paid it. We were able to resolve it eventually, but these folks will try to bleed you dry.

If I could give them a zero star rating, I would. They are a bunch of crooks. For one, I had to pay an additional $9.99 to return a pair of moccasins that they sent by mistake. I paid $15.99 plus tax for these shoes. Today I received an e-mail stating that they are going to give me a refund for $13.98. Something just doesn't quite add up. I think they should at least give me $26.00. Ten dollars for the additional shipping and sixteen for the shoes. I will never do business with this company again.
Mike Norris

I am 89 years old and have never had a problem with a company like Haband. I filled out a order of 7 items from their Fall 2018 catalog, charged it to my Discover Card. Sent several e-mails asking when order will be shipped, no good answer, they don't seem to understand English. I will soon receive my Discover Card, if this 7 item order charge not received is on this bill I will file a complaint with Discover Card.
Ken Massie, Ohio

I have bought their Active Joe elastic waist lounge pants for 6+ years. Good enough quality for the low price. Recently pulled a new pair out of my drawer (nearly 3 years after purchase) to find that it had no zipper fly... just sown shut where there should have, and always has been a zipper. They refused to give me a refund or exchange because of their 90 day returns policy. Unworn, defective product should always be exchangeable!

They call for money all the time, they charge late fees even when payment has been made, no one speaks english, customer reps are very rude, and beleive nothing you tell them, closed my account, will never deal with these scammers again

I stongly advise against buying shoes from Haband: Their sizing is hopelessly erratic. Their "9 1/2" can be too loose for street wear or so tight that it is painful to take 3 steps in them.