HabandReviews 192

I waited for forever only to be greeted by an incompetent non-English speaking employee presumably in a boiler room somewhere else. I spoke to the person who took info in my native tongue at slower than a snails pace for more than fifteen minutes and then he asked me, "Are you calling about a HABAND promotion?" Are you kidding me? I politely told him the call was over. This happened about 3 minutes ago at 12:42pm EDT. I'm very sad that I can't purchase the clothes I wanted for the unusually reasonable price and savings but the cost cutting on the phone reps did HABAND in today.

I stongly advise against buying shoes from Haband: Their sizing is hopelessly erratic. Their "9 1/2" can be too loose for street wear or so tight that it is painful to take 3 steps in them.

Used to be good. Had clothes my size and cheap prices.
Then I ordered a suit that was supposed to fit and the inseam wasnt hemmed. I had to do it.
Since becoming part of Blair...gone down the toilet.

My order never came, they created shipping label and never mailed out, but charged my bank before I went to post office and my friend that works there helped me look it up, I was told by haband my order was out on delivery, never came and then was told by post office never shipped it, called haband again and was told it's out for delivery, told girl no it's not you never even shipped it, asked for refund said I would have refund in a week, refund never came, call again girl says I will get refund, refund was put in before but was cancelled she says, assures me to wait a week and will have refund now, sure we will see? So waiting another week now, don't buy from this compare unless you want to go thru this,

I have purchased clothing from Haband. They used to be worth the price (affordability). The 'Hidden Elastic' jeans are noticeably thinner material & the hidden elastic does not work well. The 'snap-tastic' flannel shirts 'unsnap' during wear. Secondly, unlike almost all other online sellers these days, Haband makes you pay for returns regardless of whose at fault. Plus, they don't answer emails ever, forcing you to call "customer service" and speak to a person in another country who usually reads answers off a cheat sheet. (Robots). *Also, Sitejabber wouldn't let me download images.

I thought I would try one more time and ordered a pair of moccasins 2 sizes too large and EEE wide but they are too short even 2 sizes larger. This happens with almost everything I have ordered from Hayband. I am done and will never order anything again

I purchased 2 sweaters. They waited a week before shipping thus the items arrived late. No returns on sale items. If you can return, they whack you $9.99. Totally disreputable company.

This company is a joke, they will rip you off anyway they can. Ordered 4 pairs of jeans only 3 showed up with a note inside saying 1 pair was on back order. The note stated the even though the statement attached says all 4 pairs were shipped with this order that I would be receiving the 4th pair at a later date. I tried on a pair of the jeans size 36 and they were way to big. I called customer service to see if I could exchange them for a size 34. I was told that the price ended in.97 so I could not return or exchange them for a smaller size. So I told her I wanted to cancel the 4th pair of jeans and she told my that the order for all 4 pairs was shipped in the same package. I tried to explain that I only received 3 pair and a note explaining the 4th pair not being shipped at this time and that I will receive them at a later date. All she wanted to do was argue about the paperwork they sent in the package. I am warning everyone ahead of time that the sizes run bigger and almost all items end in.97 and you cannot exchange or return them.

Poor quality product, ambiguous sizes that often don't fit, expensive returns compared to free returns by other vendors.

I ordered a pair of boots. I never got an email confirmation or anything.

They charged my card though. When I wrote to customer service they had no record of me ordering anything.

I told them I wanted to cancel the order because I needed it in a time frame. Plus they didn't even have my order.

They asked me to prove they charged me to mail them my entire statement in the mail. They must be crazy I'm not ok with that. You should never have to send your bank statement to an e-commerce site. That is not right. Not sure what kind of company this is.

I just disputed filed a dispute on my card for the charge.

I ordered 3 shirts several years ago for my husband. They fit perfectly and he loved them. So I ordered 3 more when he needed more. All of them were supposed to be large. When I received them, 2 shirts were L and 1 was XL and not even the color I had ordered. I called customer service and the lady said to mail it back at my expense and they would take care of it. Well, I sent it back and for their mistake, the return cost me almost as much as the shirt did. Plus, the one they sent me was not the color I asked for. I now put their catalogues in the trash as soon as they come in the mail. GOOD BYE, haband! Customer service is lousey.

I ordered two lined jackets for winter. They took longer than most places to ship but I am very pleased with the jackets. They were on sale too.

The management are morons and incompetent. Only the order site answers a phone,,, computer push #s for regular cust. Ser. So irritating. Like many cheap USA companies, calls are sent to the Philippines... nice people but so underpaid... no authority on returns. Haband sends the wrong size but cust. Must make the return as if you are trying to steal from idiotic Haband. Some goods are decent quality but others paper thin... prices are high for a mail order shop... the less cost of retail is not passed on to consumers. In general, stay clear of these jokers. JC Penny is 10X better and respectful to customers.

I purchased slip-on shoes. I am old guy with diabetes who can't wear tie shoes due to high instep cutting off circulation. The shoes were tighter than tie shoes. Also for the SECOND time they shipped the wrong color product. I have to pay $10. Return shipping. I lost a lot of weight and need new clothes but it won't be from Haband!

I've bought hundreds of dollars worth of stuff from these guys, so you'd think when I DO return something, they would refund me without argument. Maybe that is naive. My last two returns, from big orders, I have NOT gotten my full refund. Just now I see that I returned SIX tops and am entitled to, including the $9.99 return charge, $114.39. I just got an email that states I'm getting a refund - hopefully! - for THREE tops. And, NONE of my orders are under my account anymore! I can't refer to them. I log in and it states: You have no orders. What?! I have years and years of orders. Well, they no longer exist according to Haband.com. This email? No Order number. Just: We received your return of THREE tops. BS. It was SIX tops, unworn. Not Final Sale. Just shirts. Last return for around $100 they gave me a store credit of $25. Nothing else! I didn't have the time or energy to pursue it. But, I shouldn't have to! I'm middle-aged and like their forgiving styles - there's a backhanded compliment! - but they've made me pretty frickin' mad. They've convinced me to save my money.

I ordered the clothing last month and just today got a message they were processing my order. $#*!, I could have drove to California back to Missouri then returned the product and back home before they processed my order. I DO NOT recommend these slow people! Here I come Sears, Macy's and Walmart for the one- day service.

I waited a month for my order to arrive and called to see the status and was told I had back order so they were waiting on that to come in September to ship my whole order. I ended up canceling back order items to get the rest of my clothes shipped within the 7-14 days they say. Only to wait another month… customer service does nothing to make it right.

This company is horrible. They have NO customer service- absolutely NONE. The supervisors and managers have NO empowerment and just jerk you around! A huge waste of time. Spend your money and your time elsewhere.

I ordered two pairs of jeans and two pairs of jean shorts and a pair of summer shoes. Every item but the one pair of jeans was not shipped so I emailed them as mentioned I could do to inquire. I got back my email telling me I should call instead. I could not get through by calling so I emailed again and again got notification that I should call instead. I was so angry I told them if they do not answer my question to expect a lawsuit! I received a reply that my jeans will be shipped and date of their arrival. However, the arrival date keeps changing. I now have two notifications one saying will arrive today and so far nothing has arrived, and another one next Thursday. If they arrive next week it will be a good two weeks later than the original items! Now I fear I won't get those jeans and will be charged. I will never do business with Haband again!