On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Grubhub has a rating of 1.1 stars from 4,559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 182nd among Food Delivery sites.
We monitor reviews for authenticity
How does it feel when you have to eat a big fat turd sandwich prepared by the american people, and this dirt bag just did this... like he basically rob people knowing full well that his flushing the company down the toilet... https://www.thecerbatgem.com/2016/11/10/matthew-m-maloney-sells-*******-shares-of-grubhub-inc-grub-stock-2.html
We aren't using them anymore. They are bullying their emplyoees who voted for trump. We won't use them and we are telling all our friends not to as well. What they did was illegal and their employees need to contact the EEOC asap for relief!
Do not do business with this company and its intolerant CEO. They do not respect the institution of democracy and do not respect the constitutional rights of employees. If the CEO Matt Maloney resigns, I may consider doing business with this company in the future.
This company CEO has throwing a hissy fit like some triggered college student. May I suggest he go to his safe space and you should order from somewhere else. Let's see how much value has been knocked of there shares today. If you own them sell them now. They will continue t go down in value.
Another company off my list. He doesn't even realize that he's being a bully. Sad, sad, sad. I will not support your hate towards me. Think about it, why do you think Trump won? We are tired of smug, entitled, fit throwing bully's like you. Just wow. Your doing the total opposite of what your accusing Trump supporters of doing. Bully.
Liberals and media spout lies and your CEO is a prime example of the liberals idea of tolerance. Agree with us or get out. Liberals have been believing their own propaganda and lies. Riots, assaults, crime, all signs of liberals idea of tolerance. CEO needs to be fired. A disgrace to America.
Boycott Grub Hub! Their CEO has broken the law! He should be ashamed of his memo.
What a dumb move alienating half of the electorate especially the working-class
Don't waste your time on this place. Hateful from the top down.
My way or the highway? Never a good idea. I'll never use this service.
I've used the service before, but am now terminating the service as I am one of the deplorables that sat idle for the past 8 years in silence and now most liberal CEO's, news anchor's, Hollywood elite, musician's, etc. think they that have free reign for their sins over the past year, plus the few days since the election, and weeks to come, without recpercussion... I pray this firm, like Target, takes a massive nosedive... Sorry to the stockholders, but buyer beware when it comes to taking chances working for liberals and buying stock from a liberal entity...
Any CEO that puts politics on the front page is a total idiot! I will never use this service again! EVER!
You suck!
Take your money to a company that is for America, not for division.
Take your money elsewhere my fellow Patriots. Any company run by such a hypocritical self-important, useful idiot is not worthy of your business. Tolerance? Really? Apparently only if you agree with his support for an obviously corrupt DNC and serial liar Hillary Clinton. Leave this douche bag to his echo chamber and his silly safe space. The Trump Train is going to leave this one behind, but there is plenty of room for you and me! Let's Make America Great Again!
Worst customer service experience ever! Downright rude and insulting to me. If I didn't know better I'd think they tried to poison us.
Good working class people work for this company and enrich both the CEO and shareholders. Calling employees who voted Republican hateful, and telling them to resign is un-American and deeply disrespectful. Shareholders must do the right thing and restore the dignity of all Grubhub employees, BOTH Democrats and Republican, by firing the CEO.
CEO Stated anyone who supported Trump's policies should put in their resignation because they had no place within Grubhub. Then tweeted pleading for retweets to end the compounding hate. Sorry - You can't put a sticker on spewing hate, bigotry and intolerance and call it inclusion. Buh Bye. I work with 600 co-workers and I'll be telling everyone of them about your company tonight. Anyone reading this need alternatives? Here's a couple:-)
DoorDash
Eat24
Delivery.com
Answer: I travel for a living and have experienced the lousy service that is Grub Hub. From Philadelphia PA to Shreveport LA and multiple other cities THIS SERVICE SUCKS. There's nothing good to say about it.
Answer: Both. But he is not alone, unfortunately. He only got exposed. Millions others are working in politically intolerant places. We have to change that.
Answer: Yes, it is normal. Original delivery times are almost never met. No drivers, Lost Drivers, Poorly trained or untrained drivers.
Answer: LOL... no kidding right! How can places take 2 hours to get food to you and not necessarily at a peak time. Good luck! Hope you were able to cancel it, but wonder if it showed up in the mean time. For this reason I no longer use a card but pay cash when I get the food. Hope you've managed to eat something by now.
Answer: Never Folks keep using them Until they began to see decline in sales, they will not change
Answer: Answer: Grub Hub does suck big time. No real answer. If you like cold food, delivered late and an "oh well" customer service attitude, Grub Hub is the company you should use.
Answer: They just don't care. Company motto must be "customer comes last". They simply trying to salvage whatever market share they can before they get bought out by a superior service that actually cares about customers.
Answer: Nothing. By this inaction I would say to quit using this bad business. Go with UberEats or maybe try getting your own food.
Answer: This can be expected with a bad company such as Grub Hub. CEO gets his Chub Hub off screwing customers.
Answer: It all starts at the top. Worst management, worst operational model, worst operational supervision, worst driver compensation.