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GrubhubReviews 4,559

1.1

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Grubhub Reviews Summary

Grubhub has a rating of 1.1 stars from 4,559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 182nd among Food Delivery sites.

service
837
value
775
shipping
529
returns
537
quality
669

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Florida
1 review
12 helpful votes
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Disgusting.
November 11, 2016

Nothing left to say. Way to bully and intimidate your employees.

Date of experience: November 11, 2016
Illinois
1 review
13 helpful votes
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Horrible company
November 11, 2016

Food came late, cold and very rude customer service. So many better options

Date of experience: November 11, 2016
Texas
1 review
13 helpful votes
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Horrible
November 11, 2016

How can a CEO be so ignorant. I hope your employes take you to the cleaners. Good luck with your racist, hate base you are catering to. Cant wait to see you fall while america rises.

Date of experience: November 11, 2016
Texas
1 review
14 helpful votes
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Intolerant bully as CEO
November 11, 2016

I was a user of grubhub for my local pho, but I can't in good conscience any longer patronize a company that treats its employees the way the grubhub CEO has treated theirs.

You don't tell employees they aren't welcome in your company simply because of how they voted or beliefs they hold, when they've harmed no one. This is America, not Orwell. Shame.

Date of experience: November 11, 2016
Georgia
1 review
3 helpful votes
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I have long enjoyed Grubhub, since before it switched names. And I love it so much more after reading the letter you wrote. I'm not an employee, but I felt a sense of hope and optimism reading it after feeling scared as a woman living in America. Please do not be discouraged by bullies who simply ignore the hateful, racist, sexist, xenophobic, and dangerous comments you mention.

Date of experience: November 11, 2016
Nevada
1 review
11 helpful votes
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This company should be filing for bankruptcy soon... with a CEO that communicates with his employees with the intelligence level of a 2-year old, it's amazing this business has lasted this long anyway...

Date of experience: November 11, 2016
Arizona
1 review
13 helpful votes
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Idiot CEO
November 11, 2016

What a stupid $#*!, fire this idiot and save your company!

Date of experience: November 11, 2016
California
1 review
12 helpful votes
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What a brilliant stunt? You just lost 50% of your customers. I'll be sure to talk this up.

Stupid Stupid

Date of experience: November 11, 2016
North Carolina
1 review
16 helpful votes
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Well, let's hope there are enough Liberal Hillary supporters to keep your business afloat!

You've managed to piss off and alienate about half your customer base. And, you obviously do not need or want MY business.

You Dumbass.

Date of experience: November 11, 2016
California
1 review
20 helpful votes
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I love socialists criticizing capitalism, then watching them wriggle when they realize capitalism is feeding their family. Never ever grub hub

Date of experience: November 11, 2016
North Carolina
1 review
16 helpful votes
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Good job loser. Keep your political opinion to yourself and run your business like an adult.

Date of experience: November 11, 2016
Nebraska
1 review
17 helpful votes
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Deplorable
November 11, 2016

Disgusted and more than disappointed with Grubhub's CEO. It's always amazing certain groups cannot accept the mind and choice of others and feel they have to impose their will on those who disagree with them. I will be sure not to use the services of Grubhub.

Date of experience: November 11, 2016
Texas
2 reviews
16 helpful votes
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My wife and I used GrubHub for ordering a dinner for a special occasion of ours. The food was late and cold and it was expensive. Sorry but I will avoid this service in the future and pick up our takeout ourselves. We simply do not have money to waste on second rate service and quality.

Date of experience: November 11, 2016
Georgia
1 review
18 helpful votes
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I was already concerned about how grubhub treats its employees, and now that their predatory CEO has shown how little he cares about them or 50% of America who voted against crooked Hillary, I will NEVER use grubhub again.

Date of experience: November 11, 2016
Illinois
1 review
17 helpful votes
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Worst company ever... $#*!ty services... should move their operations to say Canada...

Date of experience: November 11, 2016
Massachusetts
1 review
20 helpful votes
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Defintion of Discrimination: the practice of unfairly treating a person or group of people differently from other people or groups of people.

This CEO needs to be careful-- he is the one discriminating if trump supporters are not welcome at the workplace.

Date of experience: November 11, 2016
GB
1 review
16 helpful votes
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This site charges a terrible margin on orders, making them expensive. The site does not work, and takes your payment without food then being sent to you. It contracts with a terrible selection of retailers on purpose. This is so that it can overcharge and skim as much as possible. All in all, a very terrible company that you should avoid at all costs.

Date of experience: November 11, 2016
New Jersey
1 review
18 helpful votes
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Never again!
November 11, 2016

I will never use this site again. How can we tolerate this type of behavior from a CEO who condemns those who do not share his beliefs.

Date of experience: November 11, 2016
Illinois
1 review
18 helpful votes
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CEO
November 11, 2016

I would love for you to come to my house and say those nasty things to me. I am TRUMP all the way. Mostly because little $#*!es like you need to grow the hell up and realize there aren't "safe spaces" in real life. Take your money and find a way to start a revolution so my friends and I can take you and your whiny little $#*! friends out. If not, STFU! And move along in life.

Date of experience: November 11, 2016
Pennsylvania
1 review
16 helpful votes
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Terrible
November 11, 2016

The CEO is obviously prejudice in his political affiliations. He alienated his staff and me as an American. I will never use GrubHub and neither will my Veteran husband. I can't believe he still is employed with them. The current CEO needs to be fired!

Date of experience: November 11, 2016