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Grubhub has a rating of 1.1 stars from 4,559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 182nd among Food Delivery sites.
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Food came late, cold and very rude customer service. So many better options
How can a CEO be so ignorant. I hope your employes take you to the cleaners. Good luck with your racist, hate base you are catering to. Cant wait to see you fall while america rises.
I was a user of grubhub for my local pho, but I can't in good conscience any longer patronize a company that treats its employees the way the grubhub CEO has treated theirs.
You don't tell employees they aren't welcome in your company simply because of how they voted or beliefs they hold, when they've harmed no one. This is America, not Orwell. Shame.
I have long enjoyed Grubhub, since before it switched names. And I love it so much more after reading the letter you wrote. I'm not an employee, but I felt a sense of hope and optimism reading it after feeling scared as a woman living in America. Please do not be discouraged by bullies who simply ignore the hateful, racist, sexist, xenophobic, and dangerous comments you mention.
This company should be filing for bankruptcy soon... with a CEO that communicates with his employees with the intelligence level of a 2-year old, it's amazing this business has lasted this long anyway...
What a brilliant stunt? You just lost 50% of your customers. I'll be sure to talk this up.
Stupid Stupid
Well, let's hope there are enough Liberal Hillary supporters to keep your business afloat!
You've managed to piss off and alienate about half your customer base. And, you obviously do not need or want MY business.
You Dumbass.
I love socialists criticizing capitalism, then watching them wriggle when they realize capitalism is feeding their family. Never ever grub hub
Good job loser. Keep your political opinion to yourself and run your business like an adult.
Disgusted and more than disappointed with Grubhub's CEO. It's always amazing certain groups cannot accept the mind and choice of others and feel they have to impose their will on those who disagree with them. I will be sure not to use the services of Grubhub.
My wife and I used GrubHub for ordering a dinner for a special occasion of ours. The food was late and cold and it was expensive. Sorry but I will avoid this service in the future and pick up our takeout ourselves. We simply do not have money to waste on second rate service and quality.
I was already concerned about how grubhub treats its employees, and now that their predatory CEO has shown how little he cares about them or 50% of America who voted against crooked Hillary, I will NEVER use grubhub again.
Worst company ever... $#*!ty services... should move their operations to say Canada...
Defintion of Discrimination: the practice of unfairly treating a person or group of people differently from other people or groups of people.
This CEO needs to be careful-- he is the one discriminating if trump supporters are not welcome at the workplace.
This site charges a terrible margin on orders, making them expensive. The site does not work, and takes your payment without food then being sent to you. It contracts with a terrible selection of retailers on purpose. This is so that it can overcharge and skim as much as possible. All in all, a very terrible company that you should avoid at all costs.
I will never use this site again. How can we tolerate this type of behavior from a CEO who condemns those who do not share his beliefs.
I would love for you to come to my house and say those nasty things to me. I am TRUMP all the way. Mostly because little $#*!es like you need to grow the hell up and realize there aren't "safe spaces" in real life. Take your money and find a way to start a revolution so my friends and I can take you and your whiny little $#*! friends out. If not, STFU! And move along in life.
The CEO is obviously prejudice in his political affiliations. He alienated his staff and me as an American. I will never use GrubHub and neither will my Veteran husband. I can't believe he still is employed with them. The current CEO needs to be fired!
Answer: I travel for a living and have experienced the lousy service that is Grub Hub. From Philadelphia PA to Shreveport LA and multiple other cities THIS SERVICE SUCKS. There's nothing good to say about it.
Answer: Both. But he is not alone, unfortunately. He only got exposed. Millions others are working in politically intolerant places. We have to change that.
Answer: Yes, it is normal. Original delivery times are almost never met. No drivers, Lost Drivers, Poorly trained or untrained drivers.
Answer: LOL... no kidding right! How can places take 2 hours to get food to you and not necessarily at a peak time. Good luck! Hope you were able to cancel it, but wonder if it showed up in the mean time. For this reason I no longer use a card but pay cash when I get the food. Hope you've managed to eat something by now.
Answer: Never Folks keep using them Until they began to see decline in sales, they will not change
Answer: Answer: Grub Hub does suck big time. No real answer. If you like cold food, delivered late and an "oh well" customer service attitude, Grub Hub is the company you should use.
Answer: They just don't care. Company motto must be "customer comes last". They simply trying to salvage whatever market share they can before they get bought out by a superior service that actually cares about customers.
Answer: Nothing. By this inaction I would say to quit using this bad business. Go with UberEats or maybe try getting your own food.
Answer: This can be expected with a bad company such as Grub Hub. CEO gets his Chub Hub off screwing customers.
Answer: It all starts at the top. Worst management, worst operational model, worst operational supervision, worst driver compensation.