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GrubhubReviews 4,559

1.1

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Grubhub Reviews Summary

Grubhub has a rating of 1.1 stars from 4,559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 182nd among Food Delivery sites.

service
837
value
775
shipping
529
returns
537
quality
669

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John C.
Ohio
1 review
13 helpful votes
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This company will go down in flames for catering to $#*! snowflake Liberals and alienating 60 million Americans. If you own stock and do not require a safe-space, SELL NOW.

Date of experience: November 12, 2016
Maryland
1 review
1 helpful vote
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Efficient
November 14, 2016

Always willing to make things right with their restaurant s.

Date of experience: November 12, 2016
Texas
2 reviews
16 helpful votes
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An employer trying to force his political views on his employees is disgusting and illegal. I have cancelled my account and removed the app from my phone.

Date of experience: November 12, 2016
Florida
1 review
15 helpful votes
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Disgusting
November 12, 2016

An employer trying to force his political views on his employees is disgusting and illegal. I will never use them again.

Date of experience: November 12, 2016
New York
1 review
16 helpful votes
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Hate and intolerance
November 12, 2016

The CEO is a master of hate and intolerance. He will never get my business. The board should fire him. If they don't the shareholders should fire the board.

Date of experience: November 12, 2016
Texas
1 review
17 helpful votes
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#boycottgrubhub
November 12, 2016

Threatening your employees jobs for voting for the opposite presidential candidate then you is a violation of their civil rights. And it's against everything our great country stands for.
You don't need their service, they are just the middle man. You can save yourself some money by calling the place directly.
#boycottgrubhub

Date of experience: November 12, 2016
California
1 review
15 helpful votes
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Failure to lead!
November 12, 2016

How are you treating others after your candidate lost the whitehouse? Any time an employer places in and e-mail a request for certain of their employees to turn in a resignation letter, whether you intended or not, that is a threat. You aren't a real leader, you are a wealthy-adult throwing a temper tantrum because you didn't get your way, and you are used to getting your way. Instead of setting a "leaders" positive example for change, you lash out at a group of people, entrusted in your care, so that you may vent your strong emotions about the outcome of the election.

Date of experience: November 12, 2016
Nevada
2 reviews
13 helpful votes
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Its a simple concept, you'd think they would have figured it out by now

Date of experience: November 12, 2016
Indiana
1 review
1 helpful vote
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Eltie Matt moneygrubber
November 13, 2016

You got yours... your cold rotten pyramid scheme will leave you at the top?

Date of experience: November 12, 2016
Texas
1 review
11 helpful votes
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Grubhub does not make food, neither deliver it. It only manages the order to arrive at the customer. He charges for that service. Save yourself some money and call the merchant directly. If you want to give extra money, give to the poor driver who is working hard and not the Fat CEO of GrubHub. When I ordered from GrubHub I got a called from the merchant to let me know they were notified later. The cook stayed later and did my order. The restaurant was good not Grubhub.

Ubereats is much better.

Date of experience: November 12, 2016
New Jersey
1 review
12 helpful votes
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The CEO's lack of respect for the recent 2016 presidential election and attack on employees who may have supported a certain candidate is discusting! Myself and my family have cancelled all future orders! Will not return!

Date of experience: November 12, 2016
California
1 review
14 helpful votes
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HORRIBLE
November 12, 2016

I used to like grub hub but since you want to bully your employees about their political views I will NEVER AGAIN eat at your business or order out and I have backing of the thousands of fellow Truckers I know and their families following suit. Way to alienate a loyal customer base..

Date of experience: November 12, 2016
Wisconsin
1 review
10 helpful votes
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Liberal Run Business
November 12, 2016

Terrible liberal business! My family will never, ever use again! I will bad mouth this company as much as I possibly can! Too bad I can't give a zero rating, that would be too high!

Date of experience: November 12, 2016
Rhode Island
1 review
3 helpful votes
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Three cheers for Grub Hub
November 13, 2016

Everyone should read what they actually wrote to their employees. I applaud them for it and am now going to be one of their best customers. Thanks GH!

Date of experience: November 12, 2016
Texas
1 review
13 helpful votes
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Threatening your employees for their political view... very not cool. Disgusting as well.

Date of experience: November 11, 2016
Arizona
1 review
12 helpful votes
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No way
November 11, 2016

Wants to intimidate their employees for voting Trump and tell them to resign. Will never use you EVER! GOOD LUCK WITH YOUR STOCK..

Date of experience: November 11, 2016
Washington
1 review
11 helpful votes
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I can no longer support a company that doesn't care about democracy and the electorate. I feel sorry for the employees that have to work for a CEO who doesn't follow his own advice. He says he is accepting but he his actions condemn him. All should be accepted and respected, even half of America that voted for DT.

Date of experience: November 11, 2016
California
2 reviews
14 helpful votes
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I am Matt's personal assistant. You all misunderstand President Maloney. He really is a kind and tolerant human being. Just the other day, after I told him that I disagreed with some of his narcissistic world views, which subsequently led to him beating the sh*t out of me with his beautiful new iPad Pro (which I must has is quite robust and well made), he paid the tip for my cab ride to the hospital and gave me a tissue for my bloodied face... two tissues! After I apologized for speaking my mind and telling him that I agreed with everything he had to say, he was soooooo nice to me. Please try to see him through my bloodied eyes. Such a wonderful man.

Date of experience: November 11, 2016
New York
1 review
11 helpful votes
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The CEO should be embarrassed. How can you tell your employees who they can and can not support politically?! I will never use this company and I will tell my friends and family to do the same.

Date of experience: November 11, 2016
North Dakota
1 review
12 helpful votes
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I think these people actually piss on your food, because something doesn't taste quite right. Stay away from GrubHub unless you are willing to have the worst experience of your life and pay an exorbitant price for it.

Date of experience: November 11, 2016