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GrubhubReviews 4,559

1.1

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Grubhub Reviews Summary

Grubhub has a rating of 1.1 stars from 4,559 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grubhub most frequently mention customer service, delivery time and next order. Grubhub ranks 182nd among Food Delivery sites.

service
837
value
775
shipping
529
returns
537
quality
669

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Romania
1 review
10 helpful votes
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Terrible Business
November 13, 2016

I just learned that this company is actually deciding who to employ based on who a person VOTED for.

I mean, I'm a Democrat and pro-Hillary, but I never been this offended in my life, no one deserves to be judged like a piece of meat, not even political rivals.

This isn't 1960, it is 2016 and we respect all people in the US.

Date of experience: November 13, 2016
California
1 review
16 helpful votes
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CEO asked employees to resign over political beliefs.
That is a toxic environment to work under, and is clear abuse of power.
I'm boycotting GrubHub until CEO Matt Maloney steps down.
He is a bigot and has no place lording over people because of a difference of opinion.

Date of experience: November 13, 2016
Colorado
3 reviews
13 helpful votes
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This company treats their employees really poorly and has no respect for their customers

Date of experience: November 13, 2016
Canada
1 review
10 helpful votes
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GrubHub is headed by an Anti-American free loader... Maloney... You're Fired!

Date of experience: November 13, 2016
GB
1 review
12 helpful votes
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GrubHub hates America
November 13, 2016

The CEO described Mr. Trumps rhetoric as demeaning and insulting to minorities, immigrants and disabled people, and said his views have no place at GrubHub. Had Mr. Trump worked for GrubHub, his comments would lead to immediate termination, Mr. Maloney wrote.

He said GrubHub would fight for employees dignity and rights. In the final paragraph, Mr. Maloney said employees who dont agree with his statement should reply to this email with your resignation because you have no place here.

It is clear this employer is trying to harm the economic life of American citizens who support the new President.

Date of experience: November 13, 2016
New York
1 review
8 helpful votes
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Do not support Grubhub; they are violating the law by creating a hostile work environment, and although others will try and say different, the ceo's intentions were clear. This is no longer Obama's America. Liberals will suffer.

Date of experience: November 13, 2016
Minnesota
1 review
11 helpful votes
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I'm boycotting this business because their CEO is has asked Trump supporters to resign and I never liked there service very much anyway. Plenty of non political food delivery businesses in my area.

Date of experience: November 13, 2016
GB
1 review
10 helpful votes
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I don't need moral virtue signalling when I order my food. Keep you politics to yourself and resign yourself Matt Maloney. Who the hell do you think you are? #BoycottGrubhub

Date of experience: November 13, 2016
Texas
1 review
10 helpful votes
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Deleted Ap
November 13, 2016

I don't need a side of grief with my meal.
Also, I hate sore losers. Replace CEO and I might start using Grubhub again.

Date of experience: November 13, 2016
Tennessee
1 review
8 helpful votes
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NOT KEK approved
November 13, 2016

Full of judgement, deprived of testosterone. Oh wait, that's Matt Maloney, but it has carried through his business all the way to the delivery people. You're better off hiring a neighbor kid to go pick up food for you.

Date of experience: November 13, 2016
Colorado
1 review
10 helpful votes
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Anti-American leadership of Grubhub has lost our families as customers. The end.

Date of experience: November 13, 2016
Florida
1 review
11 helpful votes
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Never again "Horrible "
November 13, 2016

I will never use Gruhub again! Horrible service and what was said about our President elect Donald Trump! Unexceptionable!

Date of experience: November 13, 2016
North Carolina
1 review
11 helpful votes
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Im a gay man and I got treated in the most hateful way when i spoke to a lady on staff about the terrible service i received. The girl on the phone told me to stop being so sensitive it was just a simple mistake and asked if i was gay because she could tell by my voice. I hate this place and will never use them again.

Date of experience: November 13, 2016
Georgia
1 review
10 helpful votes
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KARMA
November 12, 2016

When the media takes Trumps 'words' & twists them And takes some of them out of context, you don't want to look further into that or forgive Trump.
But you want the public to listen to your explanation when the media twists your words and you want to be allowed to clarify what you meant.
Hypocritical?
EVERYONE has said or done things that they regret. Mistakes are a way of life... you just have to learn from your mistakes.
YOU should know first hand now how Trump feels!
This Country needs to stop this nonsense & come together.

Date of experience: November 12, 2016
Iowa
1 review
14 helpful votes
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After reading the derogatory comments about the President Elect made by your idiot CEO, I will no longer use GrubHub to deliver food. I would rather drive 100 miles both ways in a snow storm before giving that liberal asshat another dime out of my pocket.

Date of experience: November 12, 2016
California
1 review
13 helpful votes
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The GrubHub entitled CEO apparently thinks he is above the law by threatening employees' rights to vote for the party of their choice. This is an anti-American, hypocritical, and blantantly dispicable and prosecutable use of authority. Shame on you--CEO Matt Maloney. Liberal or Conservative-NOBODY has the right to threaten an employee for political beliefs. Did you forget--you live in the United States of America. Shame, shame, shame on you.

And by the way-I do not like your app. I attempted to use it several times when I lived in NYC. The wait time to reach restaurants is too long. Maybe you should spend more time on enhancing your product and less time on threatening your employees' civil rights.

Date of experience: November 12, 2016
Maryland
1 review
16 helpful votes
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Trump voter
November 12, 2016

I'm selling my grubhub stock and boycotting this despicable company. Maloney can suck it!

Date of experience: November 12, 2016
California
1 review
14 helpful votes
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Fascist, Bigoted CEO
November 12, 2016

A CEO who threatens employees over what they think is right? He and his business have no place in a free society.

Date of experience: November 12, 2016
Kansas
1 review
13 helpful votes
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Unprofessional CEO
November 12, 2016

Unprofessional CEO that shows lack of leadership in running a Bob's Diner let a lone a growing, i mean was growing multistate corporation. Very poor insight.

Date of experience: November 12, 2016
Illinois
1 review
15 helpful votes
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First Matt I want to say SUK IT! I'm loving the decline of your stock. You are an arrogant bully. Folks have worn our nations uniform and many throughout our history have died to safeguard ALL our freedoms, ALL people those on the LEFT, RIGHT and middle of the political spectrum of beliefs. I will never use your service and I hope your board ousts you...

Date of experience: November 12, 2016